VMware has made several improvements to vSAN 6.6 to improve the experience in working with VMware support. Now powerful phone home capabilities are being delivered to improve both the customer and VMware support’s visibility into vSAN performance and health.
This week on the Virtually Speaking Podcast we bring in VMware Global Support Strategy and Escalation Manager Brad Mott to explain how they are using vSAN Support Insight to radically improve your customer support experience.
Links Mentioned
- vSAN Support Insight
- Video: vSAN Support Insight
- VMware Skyline
- Sample data from vSAN Support Insight
The Virtually Speaking Podcast
The Virtually Speaking Podcast is a weekly technical podcast dedicated to discussing VMware topics related to storage and availability. Each week Pete Flecha and John Nicholson bring in various subject matter experts from VMware and within the industry to discuss their respective areas of expertise. If you’re new to the Virtually Speaking Podcast check out all episodes on vSpeakingPodcast.com.
