Cloud Automation vRealize vRealize Automation vRealize Operations

VMware SDDC and vRealize Management Accelerates IT Service Delivery at Telefonica

by Rich Bourdeau

Telefonica LogoTelefonica are a leading integrated operator in the telecoms sector, providing communication, information and entertainment solutions. Operating in 25 countries, they have over 300 million customers. A Software Defined Data Centre approach has provided Telefonica with virtualized infrastructure services intelligence, to automate provisioning on demand. This integrated solution for hybrid cloud infrastructure simplifies the work of IT administrators while providing the best service level agreements for all applications

This Telefonica Case Study video  will provide you with insights about how VMware ‘s software defined services and cloud management capabilities helped the accelerate service delivery times while at the same time driving more efficient use of their IT infrastructure.  A short summary of their story is provided below.

The Objective

  • Automate the delivery of IT as a Service  for their customers
  • Provide self-service portal to allow clients to provision and manage resources
  • Proactively monitor, diagnose and manager their VMware infrastructure
  • Increase capacity and performance

The Solution

  • VMware Software Defined Services
    • Compute, network, storage and security services that can be configured dynamically
  • vRealize Suite Cloud Management Platform
    • vRealize Automation – Accelerate service delivery
    • vRealize Operations – Improve performance and capacity utilization

“We selected VMware because we can cover the whole end-to-end solution, we are now able to fulfill all the different requirements from our customers.”

— Francisco Hernansanz, Cloud Services Product Manager, Telefonica

 The Results:

  • Deliver Services to their customers more efficiently and Reliably
  • Assure the performance and Quality of Service they provides
  • Provide their customers with the tools to request and manage their IT services

“We selected VMware because it is a complete end-to-end solution. It has provided us with virtualized infrastructure, services intelligence and the ability to provision on demand, enabling us to meet customer demands.”

— Francisco Hernansanz, Cloud Services Product Manager, Telefonica

 Learn more about VMware’s Cloud Management Platform 

Need help deploying your private cloud infrastructure or developing your business justification? Contact us and our experts can help your team build the business case and the solution that will maximize your IT productivity.

For exclusive content and updates, follow us on Twitter @vmwarecloudauto and subscribe to our VMware IT Management blog.




Leave a Reply

Your email address will not be published.