Be Part of the Hub – Engage, Listen & Learn

The TAM team is pleased to provide you access to VMworld 2014 TAM Customer Central. This exclusive TAM Customer-Only area is designed to ensure you have the best possible experience.

Join your industry peers and industry experts from Monday – Thursday at the Marriott Marquis (see the schedule below). TAM Customer Central provides you access to VMware product managers, in-depth technical deep dives and discussions, product road maps, technical previews, demos and more.

See the full schedule and take advantage of these exclusive opportunities.

Follow @VMwareTAM on Twitter and we’ll keep you up to date on all of the week’s activities.

Where and When

San Francisco Marriott Marquis
780 Mission Street
San Francisco, CA 94103

Headquarters: Foothill G1 & G2
Deep Dives: Foothill E, F & H (Map)

Monday, August 25, 2014          –     11:00 a.m. – 6:00 p.m.
Tuesday, August 26, 2014          –     11:00 a.m. – 6:00 p.m.
Wednesday, August 27, 2014    –      8:00 a.m. – 4:30 p.m.
Thursday, August 28, 2014        –     10:30 a.m. – 2:00 p.m.

Agenda

Monday  |  Tuesday  |  Wednesday  |  Thursday

Room capacity for Deep Dives is limited.

Attendance is first come, first served and you must check in at the TAM Customer Central Headquarter Welcome Desk in Foothill G1 & G2.

MONDAY, AUGUST 25, 2014

10:30 a.m. – 11:00 a.m.

TAM Customer Central Opens

Welcome to the third annual VMworld 2014 (US) TAM Customer Central.

11:00 a.m. – 12:00 p.m.

Foothill E

VMware vCenter Server Roadmap
Narayan Bharadwaj, Director of Product Management

VMware vCenter Server continues to evolve and scale in order to meet the needs of the Software Defined Data Center. In this session we will cover a number of vCenter Server topics including: Availability, Scalability, Database, Linked Mode, and the vCenter Server Appliance.

Foothill F

VMware Virtual SAN (VSAN) Technical Deep Dive and Roadmap
Vijay Ramachandran, Director of Storage Product Management.
Christos Karamanolis, Principal Engineer and Chief Storage Architect

Software Defined Storage: The storage industry is in the midst of a major disruption. Software Defined Storage radically reduces the total cost of storage and fundamentally simplifies storage consumption and management. Come and learn about VMware’s Software Defined Storage vision. We will discuss Virtual VSAN, Virtual Volumes, Storage Policy Based Management and other exciting topics in these sessions.

Foothill H

Reserved

12:15 p.m. – 1:15 p.m.

Foothill E

Reserved

Foothill F

VMware vCenter Installation and Upgrade
Harish Niddagatta, Senior Product Manager

Join us for an interactive discussion of VMware’s future directions for vCenter Server, emphasizing changes to the vCenter Server architecture and deployment models. It will cover VMware’s best practices and recommendations for installing, configuring, and upgrading vCenter Server to best fit your environment based on size, scale, and future needs. We will consider both Windows and appliance-based deployments and address the pros and cons of each. We would like to gather feedback to make deployment a seamless experience

Foothill H

Downloading, Installing, Upgrading, and Patching VMware’s Products (Part 1)
Bob Perugini, Senior Product Manager

Join us for an interactive discussion on how VMware’s products will be downloaded, installed, upgraded, and patched in the future. The Suite Install and Upgrade team is seeking customers who want to provide feedback and help shape the improvements and experience. During this session, you’ll be exposed to VMware’s Install and Upgrade strategy, get a early preview of the products, and participate in an active discussion on the user interface, features, functionality, and priorities. Specific topics we want your feedback on: 

1. Downloading the products – what we’re doing to make it easier.

2. Updates and patches – what we’re doing to proactively notify you and make it easier for you to download (get) the updates and patches. 

1:30 p.m. – 2:30 p.m.

Foothill E

VMware vCloud Automation Center, Blueprint Convergence
Vipul Shah, Director of Product Management

One of the major asks from our customers is to unify the Blueprint approaches for Infrastructure (i.e. Machine Blueprint) and Applications (i.e. App Director Blueprint) within the vCloud Automation Center. We will show the mockups for the unified blueprints and how this will help our customers to easily build blueprints through composition and specialization. We would love to get TAM feedback.

Foothill F

Storage Management with vCenter Operations
Justin Griffin, Product Line Manager for vCenter Operations Management Solutions

Join us to learn about how vCenter Operations Manager can offer you in depth operational awareness to your storage infrastructure. Learn of all the storage vendors who are developing extensions to vCenter Operations Manager.

Foothill H

Downloading, Installing, Upgrading, and Patching VMware’s Products (Part 2)
Bob Perugini, Senior Product Manager

Join us for an interactive discussion on how VMware’s products will be downloaded, installed, upgraded, and patched in the future. The Suite Install and Upgrade team is seeking customers who want to provide feedback and help shape the improvements and experience. During this session, you’ll be exposed to VMware’s Install and Upgrade strategy, get a early preview of the products, and participate in an active discussion on the user interface, features, functionality, and priorities. Specific topics we want your feedback on: 

1. Validating that you’re ready for install & upgrade weeks or months prior to the actual.

2. install / upgrade – what we’re doing to make it easier to verify things like Is my server on the HCL? 

3. If I upgrade my vCenter Server, do I need to upgrade any other products, DBs, or my Windows OS?

4. What order do I need upgrade the products?

2:45p.m. – 3:45 p.m.

Foothill E

ESXi I/O Performance Supporting Latency Sensitive Applications
Donna Reineck, Product Line Manager
Bhavesh Davda, Senior Staff Engineer

Deploying highly latency and jitter sensitive applications just became easier — Learn how to deploy latency and jitter sensitive, and high network I/O performance demanding applications on vSphere 5.5+

Foothill F

Stateless ESXi and Host Profiles
Salil Suri, Senior Product Manager

Join us for an in-depth discussion and learn how stateless ESXi in combination with Host Profiles enables agility and elasticity in the Software Defined Data Center. This session will focus on stateless ESXi architecture and design recommendations for overcoming existing availability and scalability constraints. In the latter half of the session, we will take a look into the technical futures of AutoDeploy and Host Profiles. The team will be collecting your feedback and improvement suggestions to help shape the future direction of these features. Expect a fairly interactive session!

Foothill H

Cloud Management Platform as a Service (CMPaaS)
Revathy Narasimhan, Group Product Line Manager
Alexander Katzman, Product Manager

Cloud computing has enable companies to increase improve their time to market and increase market competitiveness. However, at the same time, companies are challenged on effective ways to support the demand from the business to deliver this technology, manage these cloud resources that spread across multiple public cloud vendors as well as private infrastructure and at the same time understand the cost of delivery of these services. Without a management platform that addresses these challenges holistically, these are all big challenges that can even eliminate the value of the cloud.

In this session we will reveal to you our cloud services that will give you the ability to automate the provisioning, management, monitoring and optimization of your cloud resources whilst at the same time understating the total cost of delivering these services across your hybrid cloud environment. Join us to learn more about these new cloud services, and gain early access by being part of our beta.

4:00 p.m. – 5:00 p.m.

Foothill E

Beyond the Event Horizon
Narasimha Krishnakumar, Director Product Management
Ben Chong, Group Product Manager

VMware marks a new milestone with Horizon 6 thanks to new features like Hosted Applications and Cloud Pod Architecture. However, the EUC team is not standing still and we are looking at new frontiers to conquer in this post-PC, mobile-centric, cloud-focused world.

Join the Horizon product management team to help shape how your users consume applications, desktops and data.

Foothill F

ESXi Install/Upgrade (VUM plans), ImageBuilder, Custom ISO issues/feedback
Salil Suri, Senior Product Manager

Join us for an interactive discussion around ESXi install/upgrade with a focus on VUM & Image Builder roadmaps. We will also have a discussion around the Custom OEM / Driver RollUp ESXi ISO program with a view of taking your feedback back to the R&D teams and our IHV / OEM partners. Learn about these features and help shape the features for the VMware products in this area.

Foothill H

Global Accounts
David Lee, Senior Technical Account Manager

Join us for an interactive discussion focusing on the challenges and issues faced by Global Account customers.

5:00 p.m. – 6:00 p.m.

Foothill G1/Foothill G2

Customer Appreciation Cocktail Hour

TUESDAY, AUGUST 26, 2014

11:00 a.m. – 12:00 p.m.

Foothill E

Platform Security Roadmap Update
Yuecel Karabult, Product Line Manager

In this deep dive we will present vSphere platform security roadmap and discuss the VM disk encryption requirements and use case.

Foothill F

Common Services
Eddie Dinel, Director of Product Management

Foothill H

Focus Group –
Windows App Remoting with Hot-cloned VMs: A disruptive solution for legacy application access.

Narasimha Krishnakumar, Director, Product Management, Desktop Product Management
Rean Griffith, Staff Engineer

For years, published Windows applications have been provided using a terminal services (RDSH) based framework. A new vSphere ‘hotcloning’ technology allows rapid creation of VMs in seconds with full memory sharing between parent and children. This new ‘VMFork’ technology enables lite-weight and cost effective VM containers to be used for application remoting with all the benefits of isolation, performance, and full Desktop OS compatibility desirable for accessing legacy Windows applications. We will delve into special precloning
OS preparation methods that allow pre-launching of applications and even avoidance traditional methods of logging in while maintaining proper security context. We’ll look at the opportunity for cost reduction by avoiding the need for RDS CALS in some cases and achieving better session density on ESX than RDSH based designs. This session explores a new solution for application remoting that offers cost, density, and other user benefits by combining a new platform technology (VMFork) with some creative ‘inside the VM’ methods to achieve a disruptive new approach to Windows application remoting.

12:15pm – 1:15 p.m.

Foothill E

The Future of vSphere User Interface
Matt Dreyer, Group Product Line Manager

Join this session if you’re interested in the future of “vSphere Web Client”. We’ll focus on the product roadmap in the next three to five years, the upcoming UI features and concepts, the performance and usability improvements, the UIaaS consumption model, the unified management of both vSphere and vCloud Hybrid Service (vCHS) resources.

Foothill F

VMware Virtual SAN (VSAN) Data Protection & Application Services Roadmap
Vijay Ramachandran, Director of Storage Product Management.
Christos Karamanolis, Principal Engineer and Chief Storage Architect

The storage industry is in the midst of a major disruption. Software Defined Storage radically reduces the total cost of storage and fundamentally simplifies storage consumption and management. Come and learn about VMware’s Software Defined Storage vision. We will discuss Virtual VSAN, Virtual Volumes, Storage Policy Based Management and other exciting topics in these sessions.

Foothill H

Focus Group – vMotion to the Cloud
Rean Griffith, Staff Engineer
Gabriel Tarasuk-Levin, Staff Engineer
Sunil Muralidhar, Product Manager
Ricardo Koller, Senior Member of Technical Staff

Intercontinental Long Distance vMotion, vMotion over FedEx, and Hybrid Cloud vMotion are just a few of the technologies we are developing.

Come learn more and influence the future of vMotion and VM mobility.

1:30 p.m. – 2:30 p.m.

Foothill E

Project NEE
Mike DiPetrillo, Principal Engineer
Curtis Pope, Principal Architect Global COE

Project NEE provides the mechanism to deliver true hands-on education content to anyone on the planet at cloud scale. It allows you to train on anything that you can install on an operating system unlike traditional CBTs. We provide a compete turn-key solution that requires no installation and very little setup. Use our cloud or your own cloud or any of 200+ partner vCloud Director environments. Scale to as many students as you want without any worries about capacity. 5 minutes to sign-up, setup, and you’re training without worries for any of your users with no special client needs. It’s just that easy and powerful. In this session you’ll get the behind the scenes look at how we do what we do and how you can use this in your own organization.

Foothill F

Big Data
Kevin Leong, Senior Product Manager

Join VMware’s Big Data team as we discuss how customers have been using VMware to get started with Big Data in their organizations and how they have been benefiting from using vSphere as a platform for Big Data.

Foothill H

Focus Group –
Congress: A system for declaring, auditing, and enforcing policy in heterogeneous cloud environments.

Rean Griffith, Staff Engineer
Tim Hinrichs, Staff Engineer
Pierre Ettori, Senior Manager Sales Development

Abstractions in compute, networking, and storage are paving the way to agility and efficiency in the software defined data center. In this highly automated environment, stakeholders require governance and assurance mechanisms that keep pace with the infrastructure.

These mechanisms must be applicable across the entire infrastructure. An open policy framework must emerge to allow IT stakeholders to maintain business and regulatory compliance at the pace of the software defined data center.

2:45 p.m. – 3:45 p.m.

Foothill E

VMware vCenter Policy Based Management and Intelligent Placement
Madhup Gulati, Senior Product Line Manager

Join us to learn how vCenter can help unify your infrastructure by aggregating compute, storage and networking from multiple vSphere clusters into ‘virtual data centers’ to create a truly automated Software Defined Data Center. Imagine you have a multi-tier application deployed in your infrastructure and you have various policies governing where it should be running. You may want your web tier to be running on a cheaper hardware and your application tiers to be separated onto different clusters. You may want your database tier to be placed on hosts with Oracle licenses. With vCenter policies, based on tags and profiles, you can now map the right workloads to the right infrastructure through intelligent placement, improve elasticity through on demand scaling and save costs through efficiencies of scale.

Foothill F

VMware Virtual Volumes (VVOLs) Technical Deep Dive and Roadmap
Vijay Ramachandran, Director of Storage Product Management.
Christos Karamanolis, Principal Engineer and Chief Storage Architect

The storage industry is in the midst of a major disruption. Software Defined Storage radically reduces the total cost of storage and fundamentally simplifies storage consumption and management. Come and learn about VMware’s Software Defined Storage vision. We will discuss Virtual VSAN, Virtual Volumes, Storage Policy Based Management and other exciting topics in these sessions.

Foothill H

Focus Group: Network-Aware Distributed Resource Scheduler Technical Deep Dive
Rean Griffith, Staff Engineer
Sahan Gamage, Member of Technical Staff – Distributed Resource Management
Kalyan Saladi, Member of Technical Staff – Distributed Resource Management
Akshay Katrekar, Senior Member of Technical Staff
Ravi Bhanot, Member of Technical Staff

The network is one critical and truly shared resource in a virtualized datacenter. As a result, considerations of network metrics can and should inform how the overall virtual datacenter is managed, e.g., avoiding host overload of physical NICs, ensuring that VMs get access to network bandwidth and are protected from noisy neighbors. In this session we describe key scenarios for Network-aware DRS, and get your inputs/feedback on how useful it can be for your workloads and your environments. Attendees should have knowledge of pain points regarding network performance as it relates to their data center applications.

4:00 p.m. – 5:00 p.m.

Foothill E

VMware Site Recovery Manager and vCloud Hybrid Services Services Roadmap
Shobhan Lakkapragada, Product Line Manager

Talk with Product Management to explore the exciting new features planned for Site Recovery Manager (SRM) and cloud-based Disaster Recovery (vCHS DR) services. This is a great opportunity to influence and guide the direction of VMware’s Availability products.

Foothill F

VMware and Hyper-Converged Infrastructure
Bryan Evans, Senior Product Line Manager

Come learn how Hyper-Converged Infrastructure can simplify deployment and implementation of your Software Defined Datacenter.

Foothill H

Managing Clouds with vCenter Operations
Justin Griffin, Product Line Manager vCenter Operations Management Solutions

Join this exciting discussion to see how vCenter Operations Manager is bringing management consistency across private and public clouds. Find out how vCenter Operations can help you get a handle on rapidly growing cloud environments.

5:00 p.m. – 6:00 p.m. 

Foothill G1/Foothill G2

Customer Appreciation Cocktail Hour

WEDNESDAY, AUGUST 27, 2014

8:00 a.m. – 9:00 a.m.

Foothill E

What’s New and What’s Next in vCenter Orchestrator (vCO)
Savina Ilieva – Product Manager

Join our breakout to get to know the latest and greatest about vCO. Let’s discuss with vCO PM the general product strategy and let’s validate together our upcoming vCO release plans for 2015 and beyond.

Foothill F

Financial Services Breakout
Lance Berc, Corporate Architect, Office of the CTO
Shane Hage, Staff Technical Account Manager
Sean Dehlinger, Staff Technical Account Manager

Join us for an interactive discussion focusing on the challenges and issues faced by Financial Services customers.

** Please note this breakout is for Financial Services customers only. **

Foothill H

Bring your Business Critical Application(s) into the Cloud
Girish Manmadkar, Consulting Architect

Discuss field experience with customers, design aspects, automation and management of your business critical applications into cloud.

9:15 a.m. – 10:15 a.m.

Foothill E

vGPU Update
Aaron Blasius, Product Line Manager

Foothill F

Next-gen Data Protection – Futures and Feedback
Daniel Miller, Product Line Manager

Next-gen data protection solutions that unify snapshot, replication, and backup are changing the landscape. Come speak with VMware product management about VMware’s vision for the future of data protection and tell us how we can improve upon traditional approaches.

10:30 a.m. – 11:30 a.m.

Foothill E

VMware vCenter Workload Management [vMotion, VMFork, Content Library]
Mahdi Ben Hamida, Staff Engineer Technical Lead
Uma Chingunde, Senior MTS

With the introduction of several powerful features in vCenter, managing workloads is now easier than ever. You can now store and centrally manage your content such as VM and vApp templates and ISOs in Content Library. Avoid duplicating template management effort across vCenters and sites by synchronizing your content automatically between them. You can also deploy content directly from Content Library on to a host, cluster or a virtual data center. With enhanced vMotion, you can now live migrate your workloads across vCenters and continental distances without any interruption. VMFork adds a powerful tool to your VM management toolkit. With VMFork, you can create a fully ready VM in less than a second. This novel way of cloning eliminates operating system boot time and reduces the resource strain from a VM clone operation. And finally, to complete the VM lifecycle circle, you can capture your running VM as a template back into Content Library with just a click of a button.

Foothill F

Software Defined Storage: Thoughts on Storage Pricing & Packaging
Vijay Ramachandran, Director of Storage Product Management
Christos Karamanolis, Principal Engineer and Chief Storage Architect

The storage industry is in the midst of a major disruption. Software Defined Storage radically reduces the total cost of storage and fundamentally simplifies storage consumption and management. Come and learn about VMware’s Software Defined Storage vision. We will discuss Virtual VSAN, Virtual Volumes, Storage Policy Based Management and other exciting topics in these sessions.

Foothill H

Focus Group – SLA-Driven Automated Scaling of Database Resources: Technical Deep Dive
Xiaoyun Zhu, Staff Engineer
Lei Lu, Member of Technical Staff – Distributed Resource Management
Anil Kapur, Product Line Manager

Not all applications support or work well with horizontal scaling. For these applications, specifically databases, we provide vScaleVertical, a technology that allows a virtualized application to meet its service level objective (SLO) by automatically, vertically scaling the resource allocation to the VMs that host the application. This can be done by adjusting at runtime either the vCPU/memory configuration of a VM or the <reservation, limit, shares> settings of a VM. In this session, the VMware engineers will describe how vScaleVertical works, and get your inputs/feedback on how useful it can be for your specific application and automation needs. Attendees should have knowledge of pain points regarding capacity planning, resource provisioning, and daily operations of database applications to ensure satisfactory performance. While open to all participants, database administrators who face these challenges may be particularly well suited to engage in the conversation.

1:00 p.m. – 2:00 p.m.

Foothill E

Operational Management Challenges for Converged Infrastructure
Wayne Greene, Senior Director, Solutions Product Management

Converged Infrastructure has taken the industry by storm. Whether you are using HP, VCE, Hitachi, or other reference architectures, the Operational Management of Compute, Network, Storage and Virtualization as a single converged resource is key to achieving the value of your hardware investment. Come hear about recent advances in this space in vCenter Operations and our Hardware Partners.

Foothill F

New Hardware Innovation
Aaron Blasus, Product Line Manager

Foothill H

VMware vCenter Support Assistant
Brian Menezes, Director of Product Management

2:15 p.m. – 3:15 p.m.

Foothill E

Multi Hypervisor Management
Matt Dreyer, Group Product Line Manager

Designing a modern virtual infrastructure brings numerous challenges with regards to mobility, security, interoperability and management. In such a complex environment there are different reasons for customers to end up with a heterogeneous hypervisors in their datacenters. Join us for an in-depth discussion on VMware’s future directions for the management of such environments with VMware vCenter Server.

Foothill F

The Age of Network Operational Management with vCenter Operations
Bill Erdman, Product Line Manager vCenter Operations & Log Insight Solutions

Traditionally vCenter Operations did not focus on managing routers, switches or firewalls. The vSphere admin nowadays needs visibility into the network. See how we achieve this in the network area with management of vCNS, NSX and some very interesting partner solutions.

Foothill H

Focus Group –
Hybrid DRS: Managing virtual infrastructure spanning private data center and hybrid cloud.
Anne Holler, Principal Engineer
Anil Kapur, Product Line Manager

DRS is widely used to automate placement and ongoing management of a set of VMs running on a set of hosts. Customers are increasingly handling virtual infrastructure that spans multiple datacenters and that includes off-premise assets in the hybrid cloud. They are looking for a version of DRS targeted to this situation. In this session, we will discuss HybridDRS, which can be used to automate the placement of VMs and VMDKs in both their private data centers and vCHS. HybridDRS extends the existing capabilities of DRS and SDRS placement by introducing key additional elements needed for the hybrid use case, including cost, data and networking availability, and security.

3:30 p.m. – 4:30 p.m.

Foothill E

VMware vCenter Server Customer Q&A
Narayan Bharadwaj, Director Product Management

Our customers are our biggest assets. The vCenter product management team greatly values customer feedback on all aspects of vSphere management. In this session, the product management team will have a few questions, but really the goal is to listen to any feedback that you may have. We hope to make this a productive, learning session for all parties, and use this forum to create or deepen our relationship with you. Your participation in this forum is appreciated.

Foothill F

Focus Group –
Data Center Facilities Management Through Virtualization
Anne Holler, Principal Engineer
Maarten Wiggers, Senior Member of Technical Staff

Data center infrastructure management (DCIM) tools monitor, measure, manage and/or control major data center assets and resources, including IT infrastructure (such as servers, storage or networking) and facilities infrastructure (such as power, cooling or physical space). In this session, we focus on facilities infrastructure management as it relates to demand response to insufficient supplies of power, proactive VM placement in the face of infrastructure failures (e.g. cooling), and host power caps to optimize rack utilization, improve availability and save power. Attendees should have knowledge of pain points regarding facilities (power, temperature cooling) issues as it relates to their data center applications.

3:45 p.m. – 4:45 p.m.

Foothill F

CloudVolumes Technical Deep Dive
Jason Marshall, Product Manager

Join us for a technical deep dive on CloudVolumes – VMware’s newest acqusition – and how it simplifies the management and efficiency of applications within the datacenter and cloud.

THURSDAY, AUGUST 28, 2014

10:30 a.m. – 11:30 a.m.

Foothill E

VMware OpenStack
Arvind Soni, Senior Product Marketing Manager – OpenStack

Foothill F

It’s All About Content – Using Log Insight Beyond vSphere
Bill Erdman, Product Line Manager vCenter Operations & Log Insight Solutions

Log Analysis had been a hot topic for a few years and VMware’s solution for this space has moved the bar in a variety of aspects. Hear about the new Content packs that provide instant value by providing specific widgets, queries, alerts and extracted field for speedy insight across software and hardware infrastructure and applications.

11:45 a.m. – 12:45 p.m.

Foothill E

Encore – To Be Announced

Foothill F

Guest Operating System and VMware Tools Roadmap (CAF and Tools 2.0)
Will Pien, Senior Product Manager
Salil Suri, Senior Product Manager

Join us for a discussion on Guest Operating System (GOS) support. We will discuss improvements to GOS customization, lifecycle and support policy updates and what it means to you. Then we will take a sneak peak into the VMware Tools roadmap and provide guidance on best practices for Tools and Tools/VM hardware upgrades.

1:00 p.m. – 2:00 p.m.

Foothill E

How much is the cloud costing you? Best practices and adoption of Cloud Business Management.
Kobi Katzir, Senior Product Line Manager

How much is the cloud costing you? If you’re a cloud customer, do you know which cloud resources your organization uses and how much you’re paying for each of them? If you’re a provider, do you have insight into how your IT expenses accrue so you can craft fees to cover them and implement management plans to control them? Do you have an ability to govern the quality of them? Many organizations don’t. But as the popularity of cloud computing grows, so does the importance of managing the cloud’s costs and quality
We will discuss about best practices around cloud and data center costing and how to define a roadmap for an adoption of Cloud Business Management.

Foothill F

In Guest Awareness & Managing Applications with vCenter Operations
Eran Carmel, Product Line Manager Cloud Operations

Join this exciting discussion to see how vCenter Operations Manager is extending its reach into in guest awareness, applications and application infrastructure. We will start with a presentation about the current capabilities and how we are extending them, and then open the room to a discussion about your experience and your need. We are shaping the future of vCenter Operations Manager and would like to take this opportunity to have you provide feedback and impact our plans.

3:00 p.m.

TAM Customer Central Closes

Thank you for Attending then the third annual VMworld 2014 (US) TAM Customer Central.

Need Help?

Questions about the conference?  Need to schedule conversations with product managers and experts?

We have you covered. Simply contact the VMworld 2014 TAM Ambassador Desk at +1 (650) 646-4VMW (4869)

About the Presenters

Lance Berc, Corporate Architect, Office of the CTO

Lance Berc has been at VMware since ESX-1. He is in VMware’s CTO Office and works with customers and partners on performance issues, large-scale deployment, novel uses of VMware technology, and future customer needs. Lance’s background is in Computer Science research including work in Operating Systems, Performance Analysis, Networking, and Multimedia at Stanford University, Olivetti, Digital Equipment, and Compaq Laboratories.

Narayan Bharadwaj, Director Product Management

Narayan Bharadwaj leads the vCenter product management team at VMWare. Prior to this, he led several products to market in the Oracle Enterprise Manager product line where he focused on Middleware and SOA management products. At Salesforce.com, he led technology product management in cloud infrastructure- including monitoring, management, data engineering, and data science. More recently he led product at ClearStory Data- a cloud based big data analytics company. Narayan is an alumni of IIT Kharagpur, University of Maryland, and the Haas School of Business. Narayan has spoken at several events including Oracle Open World, Dreamforce, Strata, and others on topics that include enterprise management and big data. He is a published author, and a startup advisor.

Aaron Blasius, Product Line Manager

Uma Chingunde, Senior Member of Technical Staff

Uma Chingunde is a Senior MTS with the Virtual Machine Lifecycle team and has been with VMware for over 6 years. She currently works on various new features for VM mobility for vCenter Server including vMotion and Virtual Machine clones. She has previously worked on various aspects of VM provisioning, Host Profiles and High Availability at VMware. Prior to VMware she worked at a storage consulting startup for 3 years on various projects in storage and distributed systems.

Ben Chong, Group Product Manager

Ben Chong is a Group Product Manager on the EUC Team at VMware. He focuses on Horizon clients and remote experience features.

Bhavesh Davda, Senior Staff Engineer

Bhavesh Davda is a senior engineer in the CTO Office at VMware. He is focused on enabling virtualization of real-time applications, low latency applications, high rate packet processing, high performance computing, SR-IOV and RDMA, which have historically been challenging to virtualize. He is currently actively working on NFV, and is part of the ETSI NFV Infrastructure working group editorial team helping define the industry standard for NFV hypervisors.

Eddie Dinel, Director Product Management

Pierre Ettori, Senior Manager Sales Development

Bryan Evans, Senior Product Manager

Bryan Evans is a Senior Product Manager in the SDDC Emerging Solutions division at VMware. He has been with VMware for over 8 years, and has worked on a variety of products including vSphere and Site Recovery Manager. He is currently working on innovative new technologies that make the Software Defined Datacenter easier to manage and deploy,

Bryan holds a BS in Computer Science from the University of California at Berkeley.

Mike DiPetrillo, Principal Engineer

Mike DiPetrillo is a Principal Engineer in the Office of the CTO. He has worked for VMware for 12 years and in that time has been a SE, founder of the Competitive Team, founder of the Cloud Architect team, and now is the co-founder of Project NEE. He is a sought after speaker with a top 20 blog on virtualization and technology. When not at VMware you’ll find Mike flying, golfing, or spending time with his family.

Matt Dreyer, Group Product Line Manager

Matt Dreyer is a Group Product Line Manager at VMware with responsibilities for core features of vCenter Server. Prior to VMware Mr. Dreyer spent 5 years as a Product Line Manager at Cisco where he led the definition, development and go to market for the ground breaking Cisco ASA 5580 and ASA 5585 data center firewalls. Also at Cisco, Mr. Dreyer managed the product management team responsible for Cisco Security Manager and Cisco Prime Security Manager.

Mr. Dreyer previously held product management positions at Sonicwall and ServGate where he pioneered “Unified Threat Management” firewalls. Early in his career he held positions as a developer and manager in early web development companies. Mr. Dreyer graduated in from Colorado State University in 1996 with a BSEE degree.

Mr. Dreyer has presented talks at a number of corporate, customer and industry events on topics including virtualization, private cloud, network security, application security, and security management.

Bill Erdman, Product Line Manager vCenter Operations & Log Insight Solutions

Sahan Gamage, Member of Technical Staff – Distributed Resource Management Team

Wayne Greene, Senior Director of Solutions Product Management

Wayne Greene leads the Management Business Unit Solutions Product Management team covering partner centric solutions across the portfolio. Wayne has experience both as a provider and consumer of management and automation technologies across hardware and software across operations and automation.

Justin Griffin, Product Line Manager vCenter Operations Management Solutions

Justin Griffin is a Product Line Manager in the Cloud Management Business Unit. Justin drives solutions centered around vCenter Operations Manager in a variety of areas, including; Cloud, Storage, Converged Infrastructure, and Applications. Justin brings a deep background in infrastructure provisioning and operations to his role, having worked on management products for storage, converged infrastructure, networking, and telecom. Justin also brings with him experience in developing and operating public cloud infrastructure services.

Rean Griffith, Staff Engineer

Rean Griffith is a Staff Engineer at VMware working on resource management, distributed systems, statistical machine learning and large-scale analytics.

Prior to joining the Office of the CTO at VMware in 2010, he was a post-doc in the RAD Lab at UC Berkeley. He received his Ph.D. in Computer Science from Columbia University in 2008.

Madhup Gulati, Senior Product Line Manager

As part of VMware’s product management group, Madhup Gulati focuses on large-scale vSphere deployments in the cloud. He engages with customers and partners on their cloud strategy and deployments, and strives to bring that industry perspective into building innovative products. Prior to VMware, Madhup worked at Oracle where he was the co-founding product manager for Oracle’s cloud management platform for IaaS, DBaaS and Java PaaS. He holds a master’s degree in Computer Science from Stanford University.

Mahdi Ben Hamida, Staff Engineer Technical Lead

Mahdi is the overall technical lead for the content library project in the upcoming release of vCenter. Prior to the content library, Mahdi was part of the core team who built vCloud Director. Mahdi is currently a Staff Engineer 2 and has been with VMware for more than six years.

Tim Hinrichs, Staff Engineer

Tim Hinrichs is a software engineer at VMware. He received his Ph.D. in declarative programming languages in 2008 from Stanford University and has spent 13 years designing and implementing policy-aware systems in different domains, e.g. networking, cloud computing, configuration management, web security, game-playing, and access-control. He is currently the chief architect of Congress, an OpenStack project providing Policy as a Service.

Anne Holler, Principal Engineer

Savina Ilieva, Product Manager

Savina Ilieva is a Product Manager for vCenter Orchestrator.
Savina has more than 10 years experience in IT as well as expertise in both UI and API automation, and automated frameworks design. She has been part of vCenter Orchestrator Team since 2008, acting as a Lead QE engineer for all vCO plug-in releases.
As a vCO product manager nowadays she is a regular speaker at VMWorld and Partner exchange events since 2011, promoting vCenter Orchestrator success story and product adoption.

Anil Kapur, Product Line Manager

Anil Kapur is responsible for Distributed Resource Management at VMware. Before joining VMware, Anil served as product manager and R&D engineer in the networking, mobile telecom, security and SaaS markets. Anil received his Masters in Computer Science and Business Administration from U.C. Los Angeles and an undergraduate in Computer Science from U.C. Berkeley.

Yuecel Karabult, Product Line Manager

Yuecel Karabulut is a Product Line Manager at VMware. Yuecel leads product management for vSphere platform security. He is also an Adjunct Professor of Computer Security at Macquarie University. Yuecel joined VMware in 2013 bringing more than 18 years of academic and industrial experience doing research, design and implementation of security features for software applications and distributed systems. He is the author of over 32 peer-reviewed publications in the area of information security and the editor of two security conference proceedings books. Yuecel holds 12 security patents. Yuecel received his MBA from the Fuqua School of Business at Duke University. He also holds a PhD in Computer Science from the University of Dortmund.

Christos Karamanolis, Principal Engineer and Chief Storage Architect

Responsible for conceiving and designing VMware Virtual SAN (VSAN).

Kobi Katzir, Senior Product Line Manager

Kobi Katzir is a Senior Product Line Manager in VMware’s ITBM and focuses mainly on defining and evangelizing cloud and IT business management product roadmap. Kobi has a vast experience in delivering technological products and business with more than 15 years as IT expert.

Alexander Katzman, Product Manager

Alexander Katzman, Product Manager, Cloud Management Platform as a Service (CMPaaS)
Alexander Katzman is a Product Manager in the management business unit of VMware, providing cloud management solutions. Katzman joined VMware in 2012 as a Product Manager for the ITBM SaaS offering. Prior to VMware, Katzman was a Product Manager at NICE Systems. He began his career as a developer before shifting to Product Management roles.

Narasimha Krishnakumar, Director Product Management

Narasimha Krishnakumar is a Director or Product Management on the EUC Team at VMware. He has been with VMware since October 2011. His team focuses on desktop virtualization and the data center infrastructure required to deliver a great end user experience.

Shobhan Lakkapragada, Product Line Manager

Shobhan Lakkapragada is a Product Line Manager in the SDDC Business Unit, focusing on Site Recovery Manager and DR as a Service solutions. Shobhan has been with VMware for close to 2 years. Prior to VMware, he held product management and software development roles at Cisco and Nortel over a period of 15 years working on Data Center Networking and Service Provider Content Distribution Network solutions.

Kevin Leong, Senior Product Manager

Kevin Leong is a product manager on the vSphere team. He contributes on various big data initiatives at VMware, including vSphere Big Data Extensions and the enablement of new application types on the vSphere platform. In his role, Kevin performs tasks across the spectrum of product definition, research, and evangelism, working closely with customers and partners with an interest in virtualizing big data workloads. Prior to VMware, Kevin was a product manager at MarkLogic and Sybase.

Lei Lu, Member of Technical Staff – Distributed Resource Management

Girish Manmadkar, Consulting Architect

Girish Manmadkar has more than 25+ years of experience with more than 7+ years with VMware. He is responsible for leading the Business Critical Applications team for VMware PSO. As a Consulting Architect, he responsible to deliver various engagements around BCA space for customers. He likes focusing on SAP (All Suites) with SAP HANA and various other databases like MS-SQL, Oracle, Informix, UDB/DB2.

Brian Menezes, Director Product Management

Daniel Miller, Product Line Manager

Daniel Miller is a Product Line Manager in the SDDC Business Unit, focusing on business continuity, disaster recovery, and data protection. Prior to VMware, Daniel held product management positions at EMC, where his primary focus was on integrating EMC’s portfolio of data protection products with virtualization and cloud technologies.

Revathy Narasimhan, Group Product Line Manager

Revathy Narasimhan, Group Product Line Manager, Cloud Management Platform as a Service (CMPaaS)

Revathy leads the Cloud Management Platform as a Service product management team at VMware. Previously at Oracle, she lead the extensibility and customization architecture and product management initiatives as a part of the Application Development Framework (ADF) team, across two major organizations – Oracle Fusion Middleware and Oracle Fusion Applications.

Harish Niddagatta, Senior Product Manager

Harish Niddagatta is a Senior Product Manager in the vSphere group. Harish owns product management for vCenter install, upgrade and patching. Harish has over 22 years of experience ranging from software development in enterprise level operating systems, e-commerce and product management. He engages with customers on their vCenter deployment architectures and work with engineering to create innovative product for ease of deployment and management

Bob Perugini, Senior Product Manager

Bob Perugini is a Senior Product Manager in the vCloud Suite Business Unit at VMware. As the Install and Upgrade Product Manager for the vCloud Suite, Bob focuses on delivering the best user experience for downloading, installing, updating, and patching the vCloud Suite and each individual product. Prior to VMware, Bob worked at HP managing the integration of VMware’s products with HP’s product portfolio. Bob has over 25 years of diverse experience ranging from enterprise servers and management, software development, and partner management and integration.

Will Pien, Senior Product Manager

Will Pien is a Senior Product Manager in the vSphere Business Unit at VMware. His areas of responsibility include the virtual machine monitor, and guest operating system customization and support. Prior to VMware, he’s led the marketing effort for IBM’s x86 and storage financing business unit and has also held roles in sales, pricing and contracts.

Curtis Pope, Principal Architect Global COE

Curtis Pope is a Principal Engineer in VMware R&D working on Project NEE. He has worked for VMware for 10 years and in that time has been an SE, member of the Cloud Architect team, Chief Architect of VMworld Labs, and now is the co-founder of Project NEE. Curtis has extensive experience in large scale cloud deployments and automation. He is often called upon for advice on some of our toughest customer architectures including the NYSE, Verizon and Bluelock clouds. When not at VMware you’ll find Curtis flying, fishing, tinkering with embedded electronics, or spending time with his family.

Vijay Ramachandran, Director of Storage Product Management

Responsible for all things storage at VMware.

Donna Reineck, Product Line Manager

Donna Reineck is a Product Line Manager in the vSphere BU at VMware. As the Telco NFV Mobile Networking Product Manager, Donna focuses on delivering the best virtualization and cloud platform for next generation mobile networking applications working with an R&D team specialized in real time and latency sensitive applications. Prior to VMware Donna was a lead Product Manager delivering product lines in the market focused on a broad spectrum of data center management solutions. Reineck has over 30 years of combined Telecommunications and IT systems management architecture design, implementation and deployment experience in some of the most recognized companies to include U.S Navy, Compaq, Microsoft, Symantec, and Mary Kay.

Kalyan Saladi, Staff – Distributed Resource Management

Vipul Shah, Director Product Management

Arvind Soni, Senior Product Marketing Manager for OpenStack

Salil Suri, Senior Product Manager

Salil Suri is a Senior Product Manager in the vSphere Business Unit at VMware. He fully believes that ESXi is the best place to run your application workloads, both old and new. Previously, Salil worked in the engineering team at VMware and contributed to various vSphere projects. He is always looking for customer feedback around vSphere (deployment & upgrade), VMware Tools, AutoDeploy, HostProfiles & everything ESXi. You can follow, share your thoughts and feedback with Salil on twitter @SalilSuri.

Gabriel Tarasuk-Levin, Staff Engineer

Maarten Wiggers, Senior Member of Technical Staff

Xiaoyun Zhu, Staff Engineer

Xiaoyun Zhu is a Staff Engineer in the Cloud Resource Management team of VMware. She has been involved in development and performance improvement for VMware’s key resource management features including DRS, DPM, and Storage DRS. She is currently leading an advanced development project in automated service level driven resource management. Prior to VMware, Xiaoyun was a Senior Research Scientist at Hewlett Packard Labs for eight years. Xiaoyun has co-authored over 50 technical papers in peer-reviewed journals and conferences, and holds over 20 patents. She has been regularly invited to present her technical work at universities or international conferences. Xiaoyun received her B.S. in Automation from Tsinghua University in China, and her M.S. and Ph.D. in Electrical Engineering from California Institute of Technology.