Cloud Automation Cloud Operations Hyperic vRealize Automation vRealize Operations

Monitoring vRealize Automation with vRealize Operations and vRealize Hyperic

Have you ever deployed vRealize Automation? If so, then you know that it has a highly complex architecture, made up of dozens of individual components – and has historically been a bit of a hassle to properly monitor.

That said, there’s good news for administrators who have both the vRealize Automation and the vRealize Operations Advanced edition. VMware has released a brand-new way to integrate the two, via the vRealize Automation Management Pack.  The new vRealize Automation Management Pack brings detailed application-aware monitoring of the full architecture of vRealize Automation, and includes a set of plugins for vRealize Hyperic as well as an updated vRealize Operations Management Pack for Hyperic. With the help of this management pack and set of plugins, users gain the following capabilities:

  • vRealize Hyperic platform service monitoring for vRealize Automation related services
  • An inventory tree object in vRealize Operations Manager specifically tailored to vRealize Automation
  • A set of pre-defined symptoms, alerts, and recommendations for vRealize Operations, specifically revolving around vRealize Automation monitoring

Before diving into implementation details, here are a couple of quick screenshots of what you can expect after deploying the management pack and plugins.

vRealize Automation environment view in vRealize Operations
(Click the above image for a larger version)

vRealize Automation inventory tree

As you can see, it monitors the following high-level capabilities and their sub components :

  • vRealize Automation Appliance
  • vRealize Automation Infrastructure-as-a-Service (IaaS) Server
  • vRealize Business (Formerly ITBM) Appliance
  • vSphere Single Sign-On (SSO)
  • vRealize Orchestrator

Now, let’s get into some of the nuts and bolts of implementing this new connection.

First, we must assume that you have a functioning instances of vRealize Automation 6.1 or above, vRealize Operations Manager 6.0 or above and vRealize Hyperic deployed. Getting all of those up and running in your environment is outside the scope of this article. You will also need Hyperic agents deployed to all of the appliances and servers involved in the vRealize Automation stack. These can include (but are not limited  to):

  • vSphere SSO
  • vRealize Automation Appliance
  • vRealize Orchestrator Appliance
  • vRealize Business Appliance
  • vRealize Automation Infrastructure-as-a-Service (IaaS) Server
  • Any additional Distributed Execution Managers (DEM)
  • External vRealize Automation IaaS Database Servers

Deploying these Hyperic agents is also outside the scope of this article.

From there, you will log into your vRealize Hyperic server as an administrator with the rights to install plugins. Select the Administration tab and the Plugin Manager link.

Now, if you are currently running vRealize Hyperic 5.8.4, you may see some existing custom vRealize XML plugins already present in the environment. These need to be removed first, and look like the following. If you don’t see these plugins, skip this step.

vRealize Hyperic XML plugins
(Click the above image for a larger version)

To delete them, simply select the Checkbox to the left of each plugin and select Delete Selected Plugin(s) from the bottom left corner. This may take some time to complete.

Now click the Add/Update Plugin(s) button in the lower right corner and upload the two new .JAR plugin files.

After that’s complete, you should see something like the following image. Notice the two new custom JAR plugins, highlighted in red.

vRealize Hyperic JAR Plugins
(Click the above image for a larger version)

Now, switch over to your vRealize Operations console. Log in with a user who has the administrative rights to update solutions. Navigate to the Administration tab and select Solutions from the navigation pane. Click the Green + (Add) in the upper left corner of the solutions pane. Follow the wizard that is produced to install or update the solution.

vRealize Operations Solutions

If you already had the vRealize Hyperic solution installed and working, you’re done with this part! If this is your first time installing the solution, you will need to configure the adapter instance. To do so, highlight the vRrealize Hyperic solution and click on the Gears icon in the upper left. Fill in the requested details about your vRealize Hyperic server as seen here, of course using your own settings. Test and save the settings.

Hyperic Configuration

Now, all you need to do is wait for vRealize Hyperic to auto-discover your new services. Check your vRealize Hyperic dashboard after a few minutes and import them; after a few more minutes they will start appearing in your vRealize Operations Manager.

You can confirm which vRealize Hyperic metrics are flowing into vRealize Operations by logging into it with an administrative account, then navigating to the Administration tab and Environment Overview. Expand the Adapter Instances and then your Hyperic Adapter Instance. You will see the name of the vRealize Hyperic instance that you configured in the last step – select it and view the related metrics.

vRealize Operations Manager Environment Overview
(Click the above image for a larger version)

That’s all there is to it – now you can navigate to your vRealize Operations Content tab and view the vRealize Automation inventory tree.

vRealize Inventory Trees

From here, you can explore the related tabs – environment, analysis, troubleshooting, etc – and begin leveraging the wealth of new metrics at your fingertips.

The new vRealize Operations and vRealize Hyperic integration packs can be downloaded from the VMware Solutions Exchange here and here.

Enjoy!

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