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VDP Advanced Error – Unable to register the Backup Agent service

While installing the SQL Server agent for VDP Advanced, I ran into an error: RegisterAgent: Unable to register the Backup Agent service.

My first thought was permissions, but I am logged in with an account that has administrative permissions so that was not the issue. My second thought was name resolution. Bingo! As with nearly all VMware solutions (and many other solutions), this particular task is dependent on name resolution. One of the first steps in the agent installation wizard is entering the name of the VDP Advanced appliance. I was entering the “short” name. I tried the installation again using the fully qualified domain name (FQDN) of the VDP Advanced appliance and it worked. Now on to backing up some databases…

@jhuntervmware