Customer Success

5 Rings of Professional Services

As the world prepares for the next worldwide athletic competition, we’re reminded of the spirit of cooperation and sportsmanship. People from around the world shake hands, perform extraordinary feats of athleticism and at the end of the two weeks, promote goodwill and instill a flame in viewers to strive to be the best.

This cooperation is similar to VMware Professional Services’ five key areas that interlace and work together to help customers achieve their best outcomes. Like at a certain athletic competition where there are lesser-known, yet extremely exciting sports (ice dancing, biathlon or short-track speed skating, anyone?), VMware technology has hidden gem abilities to help you achieve results faster.

Here are all the areas where teaming up with VMware Professional Services boosts VMware customers to the top of the podium.

1. App modernization 

According to a VMware-commissioned Forrester study, 70% of polled CIOs and SVPs are prioritizing application modernization projects. App sprawl — or having too many environments and tools — impedes security, speed, stability, and scalability. Plus, stockpiling legacy apps drains funds. App modernization solves all these problems. 

Many companies delay reassessing their app portfolios because modernizing seems like a daunting task. But leveraging VMware Professional Services gives businesses an advantage to support the technical logistics of modernizing and running apps on any cloud. Partnerships focus on personalized business outcomes and formulating tactical plans for the present and the future.  

Together with VMware Professional Services, you can achieve the following app modernization outcomes: 

  • Design, implement and govern VMware Tanzu or another Kubernetes platform 
  • Modernize or build cloud-native software or adapt existing CI/CD pipelines 
  • Optimize production path and improve application lifecycle 

2. Multi-cloud 

Multi-cloud gives companies the choice and flexibility to support a diverse mix of applications across distributed clouds. You may want private cloud for security and control. You may want public cloud for cost savings, scalability, and availability. Perhaps you need hybrid cloud for portability to move applications and data between clouds as required.  

To get from where you are now to your desired end state requires a holistic approach that addresses infrastructure, applications, and operating model. VMware Professional Services can help you adopt the people, process, and technology to effectively plan, build, run and manage your multi-cloud environment.  

Leverage VMware experts to help make your cloud journey smooth and effective. We can help you: 

  • Develop an outcome-focused strategy and roadmap 
  • Design, deploy, integrate, and configure the environment 
  • Migrate workloads 
  • Automate, operate, and manage your new environment at scale 
  • Implement cloud-based disaster recovery 

With VMware Professional Services by your side, you can adopt and consume your multi-cloud environment faster, minimize disruption, and ensure predictable outcomes. 

3. Security 

Companies with excellent security protocols have an edge on the competition. Not only is their data protected, but when designed and implemented by experts, security systems can proactively ward off threats and ensure the business runs smoothly. 

There are four control points within your security architecture that VMware Professional Services recommends secure: 

  1. Endpoint 
  2. Workload 
  3. Networking Trust
  4. Identity/Identity 

The more responsive your security measures are, the quicker you can identify and neutralize threats. It is not about building a wall around your data and hoping it will hold. You need security at every point, layered into your system for a comprehensive solution to protect your data.

VMware Professional Services security experts are here to help you achieve the security you need to keep your data secure because we know one size does not fit all.  

Here are some of the things VMware Professional Services can achieve with your security infrastructure: 

  • Perform a security assessment based on your needs: Zero Trust, Vunerabilities Assessment, Cybersecurity Maturity Model (CMMC) Assessment, or a VMware Cloud Security Best Practices Assessment
  • Design, deploy and configure endpoint protection and threat detection, prevention, and response systems 
  • Integrate security with reporting and operations systems, procedures and workflows 
  • Optimize existing systems and accelerate adoption 

4. Virtual networks 

If you’re seeking to lower your organization’s operational and capital expenses, you’re likely considering virtual networks. According to VMware-commissioned research in “The Total Economic Impact™ of a Virtual Cloud Network,” VMware NSX and SD-WAN customers realized a 110% return on their investment. Study respondents also enjoyed a 30% decrease in total infrastructure spend and saved almost $5 million in personnel productivity savings.  

Virtual networks are the backbone to successful digital transformations. With a professional by your side, you can make sure that you adopt tech correctly and quickly and realize all its benefits. For instance, a VMware expert may recommend investing in an SD-WAN to simplify network complexity, cut the total cost of ownership and ensure rapid, zero-touch deployment. There are several add-on solution components that further enhance virtual cloud capabilities, such as boosting security, increasing global visibility, and streamlining connectivity. A consultant can guide you on which features best complement your unique business goals.  

The bottom line is, you don’t have to design, deploy, and operationalize alone. Professional Services can help you consume and adapt to your new technology faster. 

With VMware Professional Services by your side, you can ace these virtual cloud necessities: 

  • Design, deploy and integrate a virtual network, application security, network function virtualization and SD-WAN 
  • Automate network provisioning 
  • Implement network operations and management capabilities 

5. Anywhere Workspace

The events of 2020 and beyond emphasized the necessity of a secure, consistent and personalized user experience on any device, anywhere. Some companies shifted to a completely remote workforce in days. Don’t let this timeline oversimplify the complexity of remote work. Designing and deploying virtual desktops and personalized employee experiences is a massive undertaking! 

If you haven’t reassessed your work-from-anywhere setup since 2020, you may consider revisiting and asking an expert to formulate a more methodical approach. Employee experience and security have much to gain from a deliberate digital workspace plan.  

Once you’ve invested in a new technology, such as Workspace ONE or Horizon it needs to be properly configured. VMware Professional Services can tailor digital workspaces by defining personas-based use cases specific to your organization. This takes into consideration employee experiences, current processes and technology, and business objectives. A digital workspace expert will work with you to develop an outcome-focused roadmap that charts your path from your current state to your future state workforce productivity objectives. 

The prospect of modernizing workforce infrastructure and transforming employee experiences can be daunting, but it doesn’t have to be. Tap VMware Professional Services to help with your digital workspace initiatives: 

  • Plan a persona-based work from anywhere employee experience 
  • Design, deploy and integrate modern employee-centric digital workspaces 
  • Prepare employees for the new environment by developing a communication and adoption plan to smoothly transition them to the new environment. 
  • Optimize IT operations around people and processes to manage and operation the new environment at scale

Drive innovation and results 

Moving at the speed of business means there’s hardly time to make mistakes and keep pace with current demands. VMware Professional Services architects, deploys, integrates, and operationalizes top-quality VMware solutions to guarantee you don’t fall behind. Technical account managers (TAMs) ease you into the technology and make sure you’re set up for future success. TAMs can help you monitor progress and pivot to attain your business goals, such as growing a customer base, standardizing your architecture, automating, reducing OPEX or boosting the security of your devices, apps or the cloud.  

VMware Professional Services’ structured outcome-focused approach helps you drive innovation and realize value. Here’s how:  

  • Identify current problems 
  • Evaluate current capabilities, competencies and culture 
  • Recommend developments to reach desired outcomes 
  • Leverage VMware and the partner ecosystem 

Create a winning team

Team up with a partner who will support you in the race to beat out your competition. Having the correct technology tools and platforms are only half of what you need to succeed. The other half requires a knowledgeable expert, or coach, to help you use those tools optimally. Professional Services helps enterprises with limited time and resources to learn VMware technology as they go — enabling companies to stay focused on bigger business goals. 

To learn more about where Professional Services can help you enjoy it to its full potential, visit our webpage