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Free Workspace ONE Troubleshooting and Best Practices Webcast Next Week

Businessman Sitting At Desk In Office Working On Laptop

Interested in the architectural components of VMware Workspace ONE? Join our free Webcast on January 26th, 2017 as VMware’s Technical Instructor, Máté Barany, highlights the foundational components of the solution and offers multiple deployment scenarios.  Máté Barany will also share best practices and insight into how to troubleshoot a few integration issues.

Register here today to learn more about the capabilities of Workspace ONE.

New Workspace ONE, Identity Manager, and Cloud Foundations Courses

NEW CoursesEach month the VMware Education Services teams expand the list of courses available to help you maximize your productivity and get the most out of your solutions. You can learn about new courses as soon as they’re released on our News page, or you can sign up to receive an email notification.

  • VMware Workspace ONE: Deploy and Manage – This hands-on course focuses on the skills you need to configure and deploy VMware Workspace ONE and integrate it into your enterprise environment. You’ll learn how to manage digital workspaces across all devices, providing employees access to the applications and content they need.
  • VMware Identity Manager: Deploy and Manage with AirWatch – This hands-on course focuses on the skills you need to incorporate VMware Identity Manager with your existing VMware AirWatch implementation. In addition to configuring VMware Identity Manager to sync with Active Directory and VMware AirWatch, you’ll also gain the skills to manage the VMware Identity Manager console and deploy applications on a conditional basis.
  • VMware Cloud Foundation Fundamentals – This free eLearning course reviews how to manage a software-defined data center (SDDC) using the VMware Cloud Foundation unified SDDC platform. You’ll see how Cloud Foundation helps you manage the physical and virtual infrastructure, configure and deploy service offerings, manage users, as well as upgrade and monitor the environment.

For more information about these or any of our other courses, or for help designing a customized learning plan for yourself or your team, please contact the Education Specialist for your area.

The Benefits of VMware Certification: An Interview with Ross Wynne

Earlier this month, we had the opportunity to speak with Ross Wynne, a Technical Architect Consultant who works at one of VMware’s Premier Partners, Triangle Computer Services in Ireland.dsc_5861-3


Over the years, Ross has built skills and continued professional training through a variety of VMware educational and certification programs. Today, Ross offers consulting services to UK & Ireland-based VMware clients working across multiple products and services, including VMware vSphere®, VMware vRealize® Orchestrator™, VMware vCloud®, and VMware NSX®.


In the following interview, Ross offers his experience and insights into the value of getting – and remaining – certified with VMware.


Why is it important for people to continue building skills and training, particularly with VMware?

One thing is that the market and technology is constantly changing. That means that as a professional, it’s necessary to stay up-to-date, informed, knowledgeable about what’s new and what’s changing. A major benefit of doing a course with VMware is that you not only get outstanding, in-depth training in a particular product, but you also get the opportunity to test for a certification proving your knowledge.


What’s the value of getting certifications?

I can probably answer this best through my own experience. To date, I’ve passed about 20 different certifications with VMware. I did my first one — a VCP3 [VMware Certified Professional 3] — in May of 2009. Up to that point, I had a couple of years of job experience, but I didn’t have a way to validate my knowledge. From a career perspective, getting this certification was completely life-changing. Within a month of receiving my certification, I had a very attractive offer for a new job. This was due to the recruiter being able to simply search for VCP holders in Ireland and know that I met a particular set standard for the role that they were looking for. Beyond this, though, I had much more confidence in my knowledge when contributing to solutions within a team.

The reality is, you can say that you’re an expert in your field, but simply saying you’re an expert in something doesn’t amount to much on a CV or in an interview. What a certification does is it validates your experience to prospective employers. By definition, it creates a minimum standard by which an employer can assess your skills.


What’s your experience been like taking courses with VMware?

For me, I’ve had really enjoyable experiences taking VMware courses. There are a few different types of courses for beginning, middle, and advanced knowledge. One of the best things about the courses is that you can start off with the free online Foundation courses which you can take from the comfort of your own home or office when time allows. But when you are a bit more serious about your learning, there are whole host of excellent classroom courses. These classes have the added benefit of direct access to experts — course teachers who really know their stuff. You get the opportunity to have all of your questions answered, and then bring back what you learn to your company or employer. Additionally, VMware courses are a great networking opportunity. With the classroom courses, you get to spend time doing deep dives and sharing knowledge with peers who are as passionate as you are.


How important is it to renew your certification?

Keeping your certifications up-to-date is important because it proves that you still know what you’re talking about and are current in the market. New and updated technology stacks come along every few years, and while there are similarities between versions, there are always new features that can improve your day-to-day working life. Keeping your certification up to date proves that you know how to upgrade, fix, deploy, and manage whatever changes have come along. There was a point when I let one of my certifications expire. I was applying to a job, and it’s likely that I was well-qualified, but because my certification wasn’t up-to-date, there was no way I could prove that I had the knowledge compared to other candidates.

VMware has made it really easy for people to renew certifications. If your certification is expiring, instead of taking another course for the latest upgrades, you can just go and sit a VCP exam in the same track or a different track. Better yet, you can challenge yourself with a VMware Certified Advanced Professional (VCAP) exam. The VCAP exams are tough, but immensely satisfying when you pass!


Of the courses you’ve taken, which one stands out to you as a favorite?

I would definitely have to say that my favorite learning experience was the brilliantly titled NSX Ninja Course (aka, NSX Design & Deploy). During that course, we focused exclusively on network design. For me, it was exciting to meet so many likeminded people, get feedback on my thinking, and get to see how other people approached the same challenges. It was great to interact with people who were at a similar level and to geek out together on tech that we all get so excited about.


Click HERE for more information on the recertification process. To hear more from Ross, follow him on Twitter: @RossWynne.

Modernizing your Virtualization Platform – Free Trend Brief

keyAs the mobile-cloud era unfolds, IT organizations must keep pace with accelerating business expectations. But with more and more users to serve, endpoints to manage, and data to protect, in some cases those expectations are outpacing IT’s ability to stay in step. So, how do you close the gap when basic virtualization platforms can’t support the business or the workloads?

This free trend brief explores how the intelligent management can not only address today’s needs, but also help you deal with modern applications and cloud-driven challenges. By detailing key criteria for a successful IT transformation, ingredients for a modern virtualization platform, and factors to help you choose a platform that meets your current and future IT needs, this brief provides a thorough starting point for your explorations.

Download your copy today.

VCP6-DCV Beta Exam on vSphere 6.5 Open for Registration

VCP-DCVLast month I announced the availability of the vSphere 6.5 Foundations Beta exam, and now I’m happy to announce that we are working on a vSphere 6.5 based exam to meet the second exam requirement for VMware Certified Professional 6 – Data Center Virtualization (VCP6-DCV).

The VCP6-DCV (v6.5) Beta Exam (exam code 2V0-622) is now open for registration. As with the Foundations exam, we expect this beta exam to be very popular, and only available for a short amount of time. If you are interested in participating, I recommend you register as soon as possible.

Videos on Storage and Compute SLAs and more now in the Learning Zone

221x125_learningzoneThe VMware Learning Zone video library added several new videos last month, including a new series on meeting the compute SLA. These videos are now fully available to all Premium and Standard subscribers to the VMware Learning Zone.

Meeting the vStorage SLA Series by Paul McSharry

  • Walkthrough: vStorage CLI and Demonstration: explains vStorage CLI and demonstrates the process to configure VAAI.
  • vStorage Troubleshooting Overview: shares tips and tricks on vStorage troubleshooting.

Meeting the Compute SLA Series by Paul McSharry

  • Workload Introduction: demonstrates SLA adherence at the compute level and its architecture.
  • Compute Layer Initial Principles: explains the first principle of a compute layer along with the different data center levels and the importance of each level.
  • Resource Pools: explains why a resource pool is used.

VMworld 2016 Recordings

  • An Overview for vSphere Core 4 Performance Troubleshooting: Jon Loux provides an overview on vSphere core 4 troubleshooting and the performance troubleshooting tool ESXi.
  • Transforming Day 2 Operations with vRealize Automation 7.0 Event Broker: Carl Paterik covers vRealize Automation 7.0 Event Broker concepts and explains the vRealize Automation extensibility history.
  • 10 Tips for Troubleshooting Horizon: Joe Cooper shares tips and tricks for Troubleshooting Horizon.
  • Troubleshooting Tips for Virtual SAN 6.2: Javier Menendez demonstrates troubleshooting Virtual SAN 6.2.
  • VMware NSX: Life After Deployment: Deploying NSX is the first step toward achieving the benefits it can offer. What comes next? This video covers role-based access control, organizational changes that will happen, and discuss operational and troubleshooting topics.

Common vSAN Troubleshooting Questions Answered

Our monthly webcasts always generate excellent questions from the audience. And when Francis Daly (one of our Staff Technical Training Specialists who trains VMware’s technical staff on all things storage) delivered Virtual SAN Troubleshooting a few weeks ago the questions were outstanding.

We pulled a few of the questions below, and you can read the entire list and listen to the recording on your schedule.

Q: I have a test vSAN environment with 3 ESXi hosts. I set a policy to tolerate 1 failure. I pulled the network cables on one of the ESXi hosts. My VM was still not available after 30 minutes. Shouldn’t it still be available?

A: Yes, If HA is enabled. Please ensure HA is enabled so the VM can start elsewhere in the cluster.

Q: Is there any way to stop a resync operation, or halt it? During VM replication to VSAN, upon powering up VM on vSAN, storage policy takes effect and a resync operation starts.

A: There is no “recommended” way to stop resync this is an expected process. Interrupting it is unsupported at this time.

Q: Are there any recommendations or best practice to follow when you are migrating VMs from non-Cluster vSAN to the vSAN cluster?

A: If both clusters are part of the same vCenter this is a straight forward migration back and forth. Best practice is to test your environment first with non-critical and or test VMs first.

Q: What is most common issue on upgrades?

A: Depending on versions there can be a few different things. Ensure you have run all pre-checks. people performing upgrades before checks can be a big issue. Also ensuring you have enough cluster resources is huge as you need to ensure you can satisfy policies during upgrade.

Q: If I have both vSAN and HA enabled and I pull the NICS on an ESXi host, how long should the failover take?

A: HA is quite fast. It takes as long as is needed to register the VM on the new host and power it on. HA typically takes a matter of seconds to get the VM powered on, then however long the VM takes to boot. It is sometimes slower but HA is a quick process.

Q: What is the free space recommendable in vSAN?

A: 30% per disk group is what we would like so we can rebalance easily if that is required.

Q: Does it make sense, to install more than 1 vSCSI controller in a VM and attach multiple disks to different vSCSI controllers? Will this give me more IOPs?

A: To improve IOPS we usually recommend looking at more disk groups so you can take advantage of a larger amount of cache.

Q: What are the logs we need to collect when there is a problem?

A: Mostly clomd, vobd.log and command outputs help a lot. More details in this KB article.




What’s Coming in 2017? Here’s What the VMware Magic 8 Ball Says



As 2016 wraps up, predictions are flying on what’s ahead for the coming year. What can we expect to see in security? How will networking look 12 months from now? What changes are on the horizon for the cloud?

To help answer some of these questions, we asked VMware’s all-knowing magic 8 ball (i.e., we took a look through all the recent Radius articles and collected the ones that contained 2017 forecasts). Here are some of the top predictions we discovered:


2017 Predictions: Five Things to Come for Security

In this article, Tom Corn, SVP of Security Products at VMware, gives his top five predictions for the world of security in 2017. Among other topics, Corn discusses the outlook for mobile and cloud security, applications security, and what security practitioners can hope to see in terms of automation and simplicity.


The Third Industrial Revolution: Beyond 2017

VMware Americas Chief Technology Officer, Chris Wolf, discusses what he refers to as the ‘Third Industrial Revolution.’ In this Third Industrial Revolution, we will continue to see IoT and ‘intelligent’ things enter our work and lives in new and unprecedented ways that alter and enhance the way we operate. Here are his predictions for life beyond 2017.


2017 Predictions: What’s to Come for Networking

Wherein Bruce Davie, VMware’s Chief Technology Officer for Networking, discusses the future of networking and a fundamental shift of power toward lines of business and developers in 2017.


2017 Predictions: A CIO Perspective

Bask Iyer, CIO of VMware and Interim CIO of Dell, addresses how interconnection will affect 10 areas of business over the next 12 months. Some of the areas Bask talks about include mobility, the cloud, the IoT, Shadow IT, and the Uberization of Information Technology.


2017 Predictions: Five Things to Come for Cloud-Native Applications

In this article, Kit Colbert, Vice President and GM of Cloud-Native Apps at VMware, covers the future of cloud-native apps, specifically touching on containers and 5 things we can look forward in 2017.


Congratulations to the Newest VCDXs!

VCDX merch

I am very happy to officially announce the names of everyone who achieved VMware Certified Design Expert (VCDX) certification in the past six months.

VCDX is the highest level of certification offered by VMware and is achieved through the unique application and design defense process. All VCDXs have submitted and successfully defended a production-ready VMware Solution before a panel of veteran VCDX holders. This process ensures that those who achieve VCDX status are peer-vetted and ready to join an elite group of world-class consulting architects.

You can learn more about these new VCDXs, and all the others in the Official VCDX Directory.

Congratulations to you all!


  • David Burton, #224
  • Kiran Reid, #225
  • Ron Wedel, #227
  • Frank Schaller, #231
  • Jeff Wong, #232
  • Paul McSharry, #234
  • Daniël Zuthof, #235
  • Melissa Palmer, #236
  • Rebecca Fitzhugh, #243
  • Paul Cradduck, #244
  • John Kozej, #245


  • Thomas Bright, #228
  • Grant Orchard, #233
  • Andrea Siviero, #240
  • Mohammed Salem, #241


  • Johan van Amersfoort, #238


  • Johnathon Whitman, #226
  • Dillon Doxey, #229
  • Sjors Robroek, #237
  • Jason Karnes, #239
  • Brian Hestehave, #242

Multiple VCDXs

  • Kalen Arndt, #132, now holds VCDX-DTM, VCDX-DCV, and VCDX-NV
  • Rene van den Bedem, #133 now holds VCDX-CMA, VCDX-DCV, and VCDX-NV
  • Lior Kamrat, #230 earned both VCDX-CMA and VCDX5-DCV certification

Answering Questions about What’s New in vSphere 6.5

Last month’s free webcast on vSphere 6.5 Training: What’s New gave viewers a high level look at the new features in vSphere 6.5 and why they are important in today’s data centers. It also provided an overview of our new vSphere 6.5 instructor led classes designed to help you and your organization realize all of the benefits of updating your existing vSphere infrastructure to vSphere 6.5.

Below are some of the questions that were covered during the hour-long webcast. A recording and complete list of questions are also available.


Can we upgrade directly to v6.5 from v5.1?

  • No. To upgrade from v5.1 you would need to upgrade to v5.5 first, then upgrade to v6.5.

What is the upgrade path from v5.5 including SRM?

  • Check out this KB article for information about the order in which to upgrade components. There are links to the upgrade documentation for each product.

Will backups be incremental, or will it end up having to back up each full VM every time?

  • The backup APIs remain the same for this version, with the addition that encrypted VMs will be also supported, so incremental backups will still be possible.

Can the VCSA migration support migrating an embedded setup to an external setup?

  • You upgrade to embedded, and then repoint as external.

Will VCSA 6.5 be able to operate in Link mode with older version of vCenter?

  • vCenter servers connected to the same PSC will still work in Enhanced Linked mode.

Can you schedule a backup?

  • No, the vCenter backups cannot be scheduled, it is a manual task.

Will it allow you to migrate from a Windows vCenter 5.5 with an external database to v6.5 VCSA with integrated DB?

  • Yes, the migration tool does just that.

AD authentication is key for us since we have SSO. Does the VCSA supports SSO or this is only a Windows feature?

  • Full support for SSO in the appliance.

Is the entire UI based on HTML5?

  • There are several clients – one of which is H5.

Is there a size limit on Windows server drives or the size of the vMDK?

  • The max vMDK size is 62TB.


Note: some questions were lightly edited for clarity