VMware RemoteHelp Enables Wireless Service Providers to Remotely Support Subscribers at Scale
With concerns about the recent health emergency top of mind for businesses globally, VMware is committed to offering remote support solutions that digitally transform employee and customer experiences for business continuity. In this blog, we’re excited to announce VMware RemoteHelp, our new remote customer support solution, is now generally available. The recent health emergency and social distancing have made mobile devices and apps...
Introducing VMware RemoteHelp for Remote Customer Support
With concerns about COVID-19 top of mind for businesses globally, VMware is committed to offering remote support solutions that digitally transform employee and customer experiences for business continuity. In this blog, we’re excited to introduce VMware RemoteHelp, our new remote customer support solution, which will be generally available on May 7, 2020. Mobile devices and apps are an essential part of everyday life and have...
Workspace ONE Assist Expands Support for Desktops with macOS View and Control Capabilities
Prioritizing the digital employee experience is critical to attracting and retaining skilled employees, fostering innovation, and driving productivity, profit, and strong customer experience. And over the past couple of years, VMware has continued to deliver services to personalize and simplify employee experience from onboarding to offboarding, with Workspace ONE Intelligent Hub, Hub Services, Workspace ONE Mobile Flows, and...
Workspace ONE Advanced Remote Management is Now Workspace ONE Assist with Extended Support for Windows 10 and BYO
In today’s competitive global economy, prioritizing the digital employee experience is critical to attracting and retaining skilled employees, fostering innovation, and driving productivity, profit, and strong customer experience. However, technological problems are inevitable, and the same digital tools that empower employees one minute can be a roadblock the next. The right IT service management (ITSM) tool enables IT and help desk...
Honeywell Expands Enterprise Offering with Mobility Edge Platform, Powered by Workspace ONE
Today, we’re happy to announce Honeywell is now an authorized reseller of VMware Workspace ONE Unified Endpoint Management (UEM) platform. The reseller agreement is the continuation of an exciting next step, in our long-standing partnership with Honeywell. As part of the agreement, Honeywell will be able to offer enterprises, across a variety of verticals, Workspace ONE on its Mobility Edge mobile computers and devices. Like Workspace...
Datalogic Simplifies QR Code Enrollment for Android Enterprise
According to IDC, Android will become the largest rugged OS shipped this year, growing at 23 percent CAGR over the next five years. That’s five times faster than the overall rugged device market! Luckily, Android Enterprise Recommended (AER) makes it simple for businesses to confidently select, deploy and manage Android devices and services that meet elevated enterprise requirements validated by Google. Both VMware Workspace ONE and...
