Support Your Distributed Workforce with Workspace ONE Assist
Jun16

Support Your Distributed Workforce with Workspace ONE Assist

With concerns about the recent health emergency top of mind for businesses globally, VMware is committed to offering remote support solutions that digitally transform employee and customer experiences for business continuity. In this blog, we’ll discuss the importance of a remote employee support solution and how your organization can leverage VMware Workspace ONE Assist to improve employee experience and cut support costs.   Whether...

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VMware RemoteHelp Enables Wireless Service Providers to Remotely Support Subscribers at Scale
May07

VMware RemoteHelp Enables Wireless Service Providers to Remotely Support Subscribers at Scale

With concerns about the recent health emergency top of mind for businesses globally, VMware is committed to offering remote support solutions that digitally transform employee and customer experiences for business continuity. In this blog, we’re excited to announce VMware RemoteHelp, our new remote customer support solution, is now generally available. The recent health emergency and social distancing have made mobile devices and apps...

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Introducing VMware RemoteHelp for Remote Customer Support
Apr15

Introducing VMware RemoteHelp for Remote Customer Support

With concerns about COVID-19 top of mind for businesses globally, VMware is committed to offering remote support solutions that digitally transform employee and customer experiences for business continuity. In this blog, we’re excited to introduce VMware RemoteHelp, our new remote customer support solution, which will be generally available on May 7, 2020.   Mobile devices and apps are an essential part of everyday life and have...

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Workspace ONE Assist Expands Support for Desktops with macOS View and Control Capabilities
Feb03

Workspace ONE Assist Expands Support for Desktops with macOS View and Control Capabilities

Prioritizing the digital employee experience is critical to attracting and retaining skilled employees, fostering innovation, and driving productivity, profit, and strong customer experience. And over the past couple of years, VMware has continued to deliver services to personalize and simplify employee experience from onboarding to offboarding, with Workspace ONE Intelligent Hub, Hub Services, Workspace ONE Mobile Flows, and...

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Workspace ONE Advanced Remote Management is Now Workspace ONE Assist with Extended Support for Windows 10 and BYO
Sep24

Workspace ONE Advanced Remote Management is Now Workspace ONE Assist with Extended Support for Windows 10 and BYO

In today’s competitive global economy, prioritizing the digital employee experience is critical to attracting and retaining skilled employees, fostering innovation, and driving productivity, profit, and strong customer experience. However, technological problems are inevitable, and the same digital tools that empower employees one minute can be a roadblock the next. The right IT service management (ITSM) tool enables IT and help desk...

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Honeywell Expands Enterprise Offering with Mobility Edge Platform, Powered by Workspace ONE
May24

Honeywell Expands Enterprise Offering with Mobility Edge Platform, Powered by Workspace ONE

Today, we’re happy to announce Honeywell is now an authorized reseller of VMware Workspace ONE Unified Endpoint Management (UEM) platform. The reseller agreement is the continuation of an exciting next step, in our long-standing partnership with Honeywell. As part of the agreement, Honeywell will be able to offer enterprises, across a variety of verticals, Workspace ONE on its Mobility Edge mobile computers and devices. Like Workspace...

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