My first week at VMware was daunting: flying from Ireland to our head office in Palo Alto, losing my luggage and credit cards not working. On my first day, I ran around like a headless chicken trying to meet with my new team with nothing but worn clothes and trainers. In all, it was an absolute nightmare. Sometimes life throws lemons at you with such energy that it’s hard to do anything useful. Arriving “relatively” on time for my first day, my next hurdle was onboarding with VMware IT. Having worked in the field for the last decade and consulting with many customers, I know first-hand just how...