Recently, InfoWorld veteran Bob Lewis told the IT news site, “Do you realize, that over just the past three years IT has pretty much been stood on its head? … The biggest change in IT is the shift from cost reduction to revenue enhancement.”
That new charge includes redirecting IT resources to digitally transform end-user technology—both customer- and employee-facing business processes. And employees are demanding instant, fast and ubiquitous access to work like never before. Now that workers can work on any device they expect new levels of business mobility.
Check out the 12 stats below that illustrate the new, higher standards for mobile work productivity that IT is expected to deliver.
- Americans collectively check their mobile devices 8 billion times per day. (Deloitte via Forbes)
- In 2015, 68% of all emails were opened on a mobile device. (Movable Ink via Workspace Central)
- 78% of an 8-hour workday is spent checking email. (Reuters via AirWatch Blog)
- 82% of employees prefer receiving voicemails as text messages. (RingCentral)
- Businesses may generate more than 3.8 billion instant messaging accounts by 2019. (Radicati Group via Socialcast Blog)
- In 2015, Google searches on mobile devices surpassed searches on computers. In 2016, Google voice searches accounted for 20% of mobile search queries. (Googleand Search Engine Land)
- 89% of iPhone and iPad users unlock their devices via Touch ID. (AppleInsider)
- 37% of CIOs expect wearables at work in 3–5 years. (Robert Half Technology via Enterprise Innovation)
- Of the 12% working with wearables now, 71% say it boosts productivity. (Cornerstone)
- 86% use smartphones for mobile micro-moments—to get “just-in-time information” to solve a problem, answer a question, reroute their commute, etc. (Pew Research Center)
- Of all mobile apps (field service, sales, etc.), heads of IT and lines of business believe productivity apps will impact ROI the most. (CITO Research)
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