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VMware EUC Portfolio: Announcing General Availability of vCenter Operations Manager for View

By Dave Wooten, Product Management, End-User Computing

The VMware vCenter Operations Manager for View team is happy to announce the availability of vCOPs for View!  Offered as a new add-on to VMware View, VMware vCenter Operations for VMware View enables administrators to have broad insight into desktop performance, quickly pinpoint and troubleshoot issues, optimize resource utilization, and proactively address potential issues in real-time. In this post, we will go deep into VMware vCenter Operations for VMware View and hopefully have a little fun too.

I heard some advice once for new parents regarding childrearing that goes like this: “See everything, ignore most of it.” The wisdom wasn't a suggestion that you intentionally ignore what's going on.  More it was a suggestion to intelligently respond to only what matters.

vCenter Operations Manager for View Features & Benefits
VMware vCenter Operations Manager for View takes this principal of “intelligent” response and applies it successfully to large-scale VMware View deployments. vCOPS for View reduces operational requirements, and provides the right amount of intervention and guidance when virtual infrastructure performance looks to be exceeding an expected range of behavior.



Advanced Analytics
vCOPs for View’s first unique accomplishment is determining, and constantly refining, what is “expected range of behavior.” vCOPs for View constantly analyzes the VMware View environment; resource consumption, the VMware View user experience, the interaction of performance metrics, and what factors are most influential at any point in a day, week or other point in your business cycle. This resulting expected range of behavior is a set of dynamic thresholds which vCOPs for View uses to determine when a users experience or utilization is outside of expectations. This eliminates huge quantities of “false positives,” and the associated operations staff load, such as those generated by many other performance monitoring/management tools. It also means you are alerting and responding to only the most significant issues!

Intelligent Response
vCOPs for View's second unique accomplishment is to use the correlation linkages captured during the monitoring and analysis process to provide intelligent guidance when a problem occurs. vCOPs for View instantly provides context on the health of the whole virtual “stack” for any user when a problem occurs, and ranks the most likely causes of problems, and the associated metric data from the affected time period. This information is organized for the vCOPs for View administrator: the most significant data for a fault is most prominent, with related data, and events visually correlated on the same timeline for rapid visual confirmation of the source of “bad behavior.” Mean-time-to-investigate is greatly accelerated; also reducing operational staff requirements.

vCOPs for View does “See everything; and respond only to what is significant!” This makes management of large-scale View deployments manageable, with significant operation overhead and cost reduction. And, you are able to respond to only what is truly significant for your View users’ experience!

vCOPs for View Version 1 focuses on the View end-user experience with specific end-user metrics, problem search and organization capabilities, and custom dashboards.

Take a look at a few short videos that highlight what we're all about:

Coming up next:
In a future post we will explore how vCOPs for View identifies rogue consumption of resources.

Read more about the other products launched as part of our VMware End-User Computing portfolio announcement and register for the VMware End-User Computing Virtual Conference on May 3rd, 8:30am to hear more.