SASE SD-WAN

Customer Corner, December 2021

We’re closing out the year with one final blog for our customers! Thank you for being such an important part of our community, attending our events and giving us your feedback. We couldn’t do this without you and look forward to creating more content and having more conversations in the new year!

To wrap up the year, we’re sharing helpful resources and one last chance to donate to your favorite charity.

  • This month’s customer spotlight: VMware
  • Recommended bookmarks to make the most of your experience
  • Upcoming webinars
  • Tips and tricks: Offline VMware SD-WAN Edges
  • VMware Edge Network Intelligence customer webinar recording
  • Blog : IDC MarketScape Report names VMware SD-WAN a top choice
  • Last chance this year! Give a Gartner Peer Review, receive a $100 giving credit to the charity of your choice

As always, let us know how we are doing by leaving a comment, and please check out the details below.

Customer Spotlight: VMware

VMware Keeps Employees Productive from Home in Historic Pandemic with VMware SD-WAN

Like most leading enterprises, VMware relies on its WAN infrastructure to keep its 30,000+ employees connected, collaborative, and productive all around the world. But we found that administering that infrastructure at 60+ global sites was becoming expensive and painful. Luckily we had the solution right in front of us: VMware SD-WAN. When the pandemic hit and millions of workers had to pivot to home offices, VMware not only helped its customers set up SD-WAN networks, we accelerated our own deployment.

To learn more about how VMware rolled out VMware SD-WAN to our own employees and saved 7,000+ hours of productive time read the case study here.

Recommended bookmarks

Have you found that you consistently have the same questions and want to be more organized about where and how to find the answers? Let us help! We’ve compiled a list of bookmarks you may find helpful. Knowledge (at your fingertips) is power!

Pages to bookmark:

Upcoming webinars

Get a jump start on expanding your knowledge in the new year by signing up for one of the options below. We hope to see you there! Other suggestions for webinar topics? Respond to this email and let us know!

Tips and tricks: Offline VMware SD-WAN Edges

This month’s tip comes from the SD-WAN Support team. Tickets will come in referring to an edge showing as offline in the VMware SD-WAN Orchestrator. The assumption is made that when the Edge is offline from the Orchestrator’s perspective, there is no data passing through it. This may not be the case. There is a management plane separate from the data plane. So it is entirely possible that the data plane is still working as expected and passing traffic. 

How can you tell? Try sending some data through it! The LED on the edge is also helpful in determining what is going on.  If the LED is solid yellow, it means there is in fact Internet connectivity, but the edge is unable to communicate with the Orchestrator. Solid red? There is no Internet connectivity and no traffic is passing. 

To read more about the SD-WAN Edge LED lights, check out this KB article here. If you are seeing a solid yellow light, as with anything in IT, try rebooting the Edge first.  If you are still seeing issues, feel free to reach out to the support team through the Customer Connect portal

Blog: IDC MarketScape report names VMware SD-WAN a top choice

The latest deep dive into the SD-WAN landscape is here. IDC MarketScape: Worldwide SD-WAN Infrastructure 2021 Vendor Assessment takes a broad look at the state of the SD-WAN landscape and identifies key vendors in the space.

VMware is positioned as an SD-WAN market leader in the report. Cloud-delivered VMware SD-WAN™ optimizes application performance over any WAN link, simplifies WAN management, and provides security from branches to data centers and cloud locations. Read more here.

“SD-WAN remains one of the fastest -growing segments of the network infrastructure market due to this technology’s ability to improve user and application experiences, provide integrated connectivity and security, enable seamless connectivity to the cloud and hosted applications, and provide an opportunity for organizations to save money.”

IDC MarketScape: Worldwide SD-WAN Infrastructure 2021 Vendor Assessment

VMware Edge Network Intelligence webinar recording

We had a great Edge Network Intelligence customer webinar this week. If you missed it, check out the recording (Access Passcode: zkg0#TeH) and send it to anyone else who might be interested.

We had fun covering all things Edge Network Intelligence (cough cough Voyance…), reviewing all the new UI changes as well as sharing some of these BIG new features! Don’t forget to check out the recording to hear from our experts Travis Carlson (product manager) and Anand Srinivas (senior engineer).

Want to donate to your favorite charity? Leave a Gartner Peer Review

We are making one last push this year to increase our Gartner Peer Reviews, a tool customers use to research SD-WAN vendors. We know your time is valuable so we’re offering a $100 GlobalGiving donation code that can be used to support any non-profit or project on the GlobalGiving website upon review completion.

To participate, click here and log-in or create a quick profile to begin your review. The review is anonymous (the only identifying information is general role, industry and company size), and can be completed in about 10 minutes. Once completed, we’re asking customers to send a screenshot of the confirmation page to [email protected] to receive the Global Giving donation code.