Cloud Management Platform vRealize vRealize Automation vRealize Operations vRealize Suite

Abu Dhabi Department of Transport Accelerates IT Service Delivery

by Rich Bourdeau

Abu Dhabi DOTThe Abu Dhabi Department of Transport (DoT) was established to deliver an effective transport system that contributes to the economic growth, quality of life and environmental sustainability of the Emirate of Abu Dhabi. DoT serves the public interest by enhancing mobility and delivering safe, secure and environmentally responsible aviation, maritime, public transport and highways sectors. With the expansion of  the groups they needed to support as well as their service offerings, the ICT group was looking to implement a more dynamic IT infrastructure that would reduce downtime and make it more effective to manager their resources.

This Abu Dhabi Department of Transport case study will provide you with insights about how VMware ‘s software defined services and cloud management capabilities helped the accelerate service delivery times while at the same time driving more efficient use of their IT infrastructure.  An even shorter summary of their story is provided below.


The Objective

  • Automate the delivery of IT as a Service
  • Provide self-service portal to allow clients to provision and manage resources
  • Proactively monitor, diagnose and manager their VMware infrastructure
  • Increase capacity and performance

The Solution

  • VMware Software Defined Services
    • Compute, network, storage and security services that can be configured dynamically
  • vRealize Suite Cloud Management Platform
    • vRealize Automation – Accelerate service delivery
    • vRealize Operations – Improve performance and capacity utilization

The Results:

  • DoT’s Server infrastructure is now 95 per cent virtualized
  • Significant reduction in Time to Market
  • IT service delivery time reduced from a few months to a few minutes
  • Increase visibility into the health and performance of their IT Infrastructure
  • Business Agility : Ability to scale e­ffectively to meet increasing demands

“By installing VMware’s leading virtualization solutions, we have improved our delivery time to our customers, reducing the speed at which they receive the service from months to just minutes. We have increased our flexibility and resource management, and saved on physical space, power, cooling, management and maintenance costs. VMware’s solutions worked perfectly on our systems.”

Al GhailaniHead of Infrastructure and Telecom, Abu Dhabi Department of Transport


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