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Top Takeaways from NRF’s Big Show

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Top takeaways was gathered by four VMware retail experts who have attended NRF’s Big Show 2019. Paige Handza, Jarek Matschey, Lenka Kaňáková and Paul Kember   Retail fast-paced industry that is under dramatic change Retail is a truly fascinating industry that we interact with every day of our life from traditional and online retailers, hospitality Read more...

The Impact of SaaS on Government IT

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Government’s journey toward digital transformation continues to make significant headway. The global adoption of mobile devices, social media, and cloud-native apps coupled with a shorter attention span and low tolerance for inefficiency has, for better or worse, shined a negative spotlight on government services. This shift in expectations has forced agencies to reexamine service delivery Read more...

Are Coffee and Banking the Next Peanut Butter and Jelly?

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“It’s amazing, and it’s in Miami.” That’s how my colleague began to describe her first Capital One Cafe experience experience over the holidays. “It’s a bank that’s a coffee shop. No, it’s a coffee shop that’s a bank!” she marveled. I’ve written before about industry leaders’ shifting mindsets—from always on to always there. What my colleague Read more...

5 Retail Trends to Watch in 2019

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Retail sales in the United States from November 1st through Christmas Eve were up 5.1 percent to more than $850 billion, according to Mastercard SpendingPulse. Making this the best holiday shopping season in six years, Mastercard said. With National Retail Federations Big Show 2019 just around the corner and a strong 2018 holiday report, retailers Read more...

The Year Ahead in Federal IT: What to Expect in 2019

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It’s the end of the calendar year, which means recaps, listicles, and predictions dominate headlines. While 2018 was a solid year in government IT modernization—with policy, legislation, and support from the White House moving at the speed of technology—much more work needs to be done in the areas of federal IT procurement and oversight, cybersecurity, Read more...

How Technology is Reviving the In-Store Shopping Experience

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  It’s no secret that Retail is undergoing a massive digital transformation. From customer checkout to core  IT infrastructure, all aspects of the retail experience are changing to enhance customer experience, break down organizational silos, and increase sales revenue. VMware’s retail community has described to us a set of core initiatives driving their 2019 goals. Read more...

A Truly Global Education Community at VMworld EMEA

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  Immediately on the heels of the Annual EDUCAUSE 2018 Conference in Denver, Colorado, the VMware global education team headed to Barcelona for 2018’s VMworld EMEA event, changing the venue but not the topics of conversation. To bring everyone together, we hosted a higher education workshop and saw the room filled with some of the Read more...

VMware Cloud on AWS expands to AWS GovCloud (US)

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  This week at AWS RE:Invent 2018 VMware announced the Initial Availability of VMware Cloud on AWS GovCloud (US). This sought-after service gives United States government customers and partners the ability to run production vSphere-based workloads in the AWS GovCloud (US-West) Region. In addition, this service has completed a FedRAMP High Baseline Readiness Assessment Report (RAR) that is being Read more...

VMworld Europe Recap: Reimagining the Possible in Retail

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  Over the course of a week in early November, retailers from all over EMEA transcended upon Barcelona, Spain to reimagine the possible at VMworld Europe. Evenings were filled with cava and tapas, while afternoons were spent learning how next-generation digital technologies are transforming the retail industry. In a workshop designed to fuel conversation and Read more...

What Bank of America is Getting Right with Erica

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  Bank of America’s AI chatbot Erica is on a roll, up from 50K users to 3.5 million in less than six months! I was in the audience when Bank of America unveiled Erica at Money 20/20 in October 2016, and I was blown away by Erica’s potential to use AI, cognitive messaging, and predictive Read more...