Hybrid work and learning continue to grow in popularity and adoption. For some organizations, however, limited resources can pose real challenges when it comes to enabling hybrid models. Depending on factors such as an organization’s size, industry, or geography, these constraints are not all that uncommon. Small to medium-sized businesses and many educational bodies are increasingly seeking flexible and cost-effective approaches to building and managing information and communication technologies (ICT) infrastructure. Managed Workplace Services (think PC-as-a-Service or Device-as-a-Service) offered by third-party organizations have emerged as appealing options, allowing organizations to access the latest technology and software without the burden of upfront costs and maintenance. VMware partner KEKA Precision Technologies (KEKA) has recognized the significance of these Managed Workplace Services and how they can empower businesses and schools to thrive in the digital era.
KEKA is an IT services provider based in Kenya with a team of certified professionals who provide managed IT solutions to businesses and schools. With expertise across digital workspace technologies, they provide full endpoint lifecycle management and support to businesses and schools in Africa.
As the role of technology in education expands, it can be difficult for students who don’t have access to modern devices or software. African schools are being tasked with providing both physical devices and instruction on how use them. With strict budgets, it can be nearly impossible to provide adequate resources to students on a one-to-one basis. Rather than purchasing devices that have a limited useful life, KEKA offers subscription-based options that utilize leased hardware. This innovative approach has transformed remote learning experiences, providing students and teachers with the necessary tools and support for effective digital learning.
Technology partnerships
To deliver such solutions, KEKA has aligned itself with technology partners including VMware and Intel. The strategic use of the integrated VMware Workspace ONE Unified Endpoint Management (UEM) and Intel vPro® platforms within KEKA’s managed offerings has revolutionized remote user experiences for customers.
The use of VMware Workspace ONE enables schools to manage devices efficiently, deliver content securely, and maintain student engagement, regardless of geographical constraints. This includes content management at different levels of education. For example, KEKA can restrict adult content access for all students below the age of 18. Or schools can restrict the use of applications that will distract a student’s learning process, ensuring devices are prioritized for their intended use.
Similarly for business customers, the solution enables a highly productive and secure hybrid workforce, allowing employees to access critical resources and collaborate seamlessly from anywhere. Workspace ONE simplifies device management, enhances data protection, and ensures compliance with industry regulations, all while keeping track of devices.
Maintaining leased hardware can be a challenging task with Managed Workplace Services, especially when remote management is required. To address this obstacle, KEKA incorporates Intel vPro technology for below the operating system (OS), or out-of-band management capabilities into their solutions. Intel vPro provides a range of hardware-based features that allow administrators to remotely access, diagnose, and troubleshoot PCs, even if the OS is unresponsive or offline.
By utilizing Intel vPro-powered PCs along with Workspace ONE UEM, KEKA can efficiently manage leased device fleets, performing tasks such as remote wake to patch, system reboots, and device lockdown in case of loss or theft. Remote support through Workspace ONE Assist is also available regardless of where users are located. Or when a device’s OS malfunctions, Intel vPro enables out-of-band support capabilities including full keyboard, video, and mouse access. This minimizes downtime, reduces the need for on-site visits or costly shipments, and ensures that devices are maintained and optimized for maximum productivity.
Conclusion
KEKA’s strategic use of an integrated VMware Workspace ONE and Intel vPro® solution showcases their commitment to businesses and educational institutions in the era of hybrid work and learning. By harnessing these technologies, they enhance the way their customers manage and support their users. As organizations continue their digital transformation journeys, services from KEKA pave the way for more connected, efficient, and empowered digital workforces and educational organizations.
Resources
To learn more about KEKA Precision Technologies, visit kekaprecision.com. For more information about modern PC management with VMware Workspace ONE and Intel vPro®, visit via.vmw.com/IntelvPro.
