Kroll Ontrack Turns Complaints into Compliments by Replacing Citrix XenApp with VMware Horizon

Nov 3, 2016
Sheldon D'Paiva

Author: Sheldon D'Paiva

Sheldon D'Paiva is director of product marketing for VMware End-User Computing.

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Kroll Ontrack had a big problem: they had lots of users complaining about critical applications running on Citrix XenApp. So, they took a look at VMware Horizon and never looked back after user complaints turned into compliments.

Learn how to easily make the switch from Citrix XenApp and XenDesktop with VMware’s Safe Passage program. Simply click here.

What Kroll Ontrack Needed

  • A better user interface
  • Easier connections
  • Finally having a one-stop shop for everything

Kroll Ontrack, a global organization with over 2,500 employees, is a leader in legal technologies and a pioneer in eDiscovery. With an elastic and globally distributed workforce, Kroll’s IT team was challenged to implement a modern solution that boosted productivity, while addressing user complaints about published applications. Kroll’s IT team met the challenge by replacing their Citrix XenApp and XenDesktop solution with Horizon’s game-changing virtual desktop (VDI) and application technology.

Replacing Citrix XenApp with Horizon: What It Means for Kroll Ontrack

  • Rapid desktops: Routine deployments of hundreds of desktops for contractors went from having 3-4 people working overnight to just one person working for one hour.
  • Remote workers: Overseas developers, even those running large SQL queries, now had a great experience over the WAN.
  • Robust security: In addition to safeguarding critical data in US data centers, adopting VMware NSX means that contractors can be isolated from the rest of the network on a per-VM basis through micro-segmentation.

After migrating to Horizon, Kroll’s IT team “heard nothing but good things from users.” See for yourself why Kroll’s IT team thinks Horizon changes the game:

Related Tip: Are you looking to isolate a group of users such as contractors from the rest of your infrastructure? Define NSX security groups to isolate VMs, and apply a security policy that allows the user group access only to the virtual resources in the security group.  See more in this video.

Click here to learn more about Safe Passage for replacing Citrix XenApp and XenDesktop with game-changing VDI and virtual apps with Horizon.

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