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Monthly Archives: July 2013

VMware Horizon Suite Licensing Revisited

By Tina de Benedictis, Senior Technical Marketing Manager, End-User Computing, VMware

You are not alone if you are wondering whether to choose named-user licensing or concurrent-user licensing for the Horizon Suite. In June of 2013, VMware added concurrent-user licensing for the Horizon Suite to the mix, due to popular demand. Why would you choose one type of licensing over the other?

A benefit of concurrent-user licensing is that you can rotate in users and not have to pay for licenses for users not on the system. Concurrent-user licensing is especially suited to call center environments with shift workers and to educational environments where not every individual is using the system at one time.

The benefit of named-user licensing for the Horizon Suite is that one named user can use as many devices as they wish at once, on any or all of the products in the Horizon Suite (Horizon View, Horizon Mirage, and Horizon Workspace).

How do you count licenses for Horizon Mirage? Each Mirage-enabled endpoint is considered always on because the endpoint has a backup in the datacenter, and incremental backups happen regularly. This means that licenses for Horizon Mirage users are continuously active, and, therefore, concurrent-user Horizon Suite licensing may not be the right solution. The more economical solution if you have Horizon Mirage users is to choose named-user licensing for the Horizon Suite.

For more details, see the VMware Knowledge Base article VMware Horizon Suite 1.0 licensing.

What’s New in VMware vCenter Operations Manager for Horizon View 1.5?

By Charles Windom, Solutions Architect, Management Business Unit, VMware; David Wooten, vC Ops for View Product Line Manager, End-User Computing, VMware; Tim Whiffen, Staff Engineer, VMware; and Cynthia Heyer, contract technical writer, End-User Computing Technical Marketing, VMware

How many times have you been monitoring your Horizon View environment, and wished you had a dashboard that made sense? One that could immediately tell you what was wrong – not only with the Horizon View desktop and infrastructure, but with the vSphere infrastructure, too. One that could tell you before your users call your help desk complaining of access and performance issues? What if you could forestall executive staff complaints that they could not access their virtual desktops? What if you could prevent their desktop sessions from experiencing any issues in the first place?

The new release of VMware vCenter Operations Manager for Horizon View 1.5 (vC Ops for View) helps solve these problems. Here are three ways this new release gets us excited: Continue reading

VMware Introduces Horizon Workspace™ 1.5 and New VMware Ready™ Devices

By Erik Frieberg, Vice President, Product Marketing, End-User Computing

As you know, supporting the mobile workforce is a daunting challenge. Users are increasingly demanding to use their own mobile devices, and yet, according to IDC’s most recent mobile enterprise software survey, 43% of companies are currently experiencing compliance issues with their mobile deployments, with 53% citing a lack of appropriate IT resources today as a potential roadblock to pursuing a successful mobile strategy in the future[i].

Today, VMware is making it easier to support the mobile workforce by introducing the general availability of VMware Horizon Workspace™ 1.5, which offers a highly integrated mobile management platform. This release simplifies the experience for both the end user and the IT administrator who must support the mobile worker. Adding to the single, aggregated workspace that combines data, applications and desktops are features such as:

  1. A single integrated management interface to support Android devices alongside all other components of the workspace with the integration of VMware Horizon Mobile™
  2. Support for mobile applications to allow admins to entitle and manage applications
  3. Policy management engine to consolidate, model, and rationalize policies across all components
  4. Support for the Oracle database
  5. Revised iOS applications – files and applications in two separate applications
  6. Localization in French, German, Japanese and simplified Chinese
  7. Performance improvements and fixes

The variety of mobile device models, operating systems and applications brought into the enterprise by users can create a management nightmare for IT. Specifically, Android is a difficult platform to manage due to the large number of device-specific operating systems. Horizon Workspace helps IT standardize the management of Android devices using a single, integrated management platform to easily apply and enforce corporate security policies across all devices using a single solution.

New VMware Ready™ Devices In-Market

Another development in our Android strategy is the addition of new handsets that support Horizon Workspace that will help enterprises better support BYOD initiatives. The Samsung Galaxy S3, S4 and the Droid Razr HD by Motorola join the existing line-up of VMware Ready™ devices on the Verizon Wireless Network that currently includes the LG Intuition and Razr M by Motorola. All told, three out of the four top smartphone OEMs in the United States have VMware Ready devices in-market[ii]. They are also among the most recognizable brands globally. Stay tuned for even more handsets to come throughout the year.

iOS Device Strategy

Supporting today’s mobile workforce also means supporting Apple iOS devices. VMware has embarked on a new strategy for iOS that adds to the native MDM/MAM features that will be offered in iOS 7. Our strategy is to leverage iOS 7 to help IT administrators gain greater control, visibility and security. You can read more about VMware’s new iOS strategy by reading the blog post “VMware’s Strategy for iOS 7 and Industry Implications” by Srinivas Krishnamurti, Senior Director of Mobile Solutions.

As you can see, we are continuing to build upon our mobile enterprise strategy after laying the foundation with the announcement of our VMware Horizon™ Suite earlier this year. Stay tuned for more mobile announcements at VMworld next month, and if you plan on attending the conference in San Francisco or Barcelona, don’t forget to register!

Are you currently using a VMware Ready device?  Tell us how you are accessing Horizon Workspace on Twitter and Facebook.

[i] “The State of Mobile Enterprise Software in 2013: An IDC Survey of Applications, Platforms, Decisions and Deployments”IDC#241690 – June 2013

[ii] Top Smartphone OEMs, comScore MobiLens, June 28, 2013

Integrating VMware Horizon Workspace and VMware Horizon View

By Neena K. Razdan, Senior Member of the Technical Staff, Horizon Manager Quality Engineering, End-User Computing, VMware; and Dalbir Sehmbi, Senior Member of the Technical Staff, Horizon View Quality Engineering, End-User Computing, VMware

One of the new capabilities VMware offers in Horizon Workspace 1.0, released in March 2013, is integration with VMware Horizon View. Users in the Horizon Workspace environment can access Horizon View desktops via single sign-on. With this integration, users can access their virtual desktops on any device through HTML5 browsers or Horizon View Clients.

VMware Horizon Workspace provides secure access to applications and data on any mobile device or computer, simplifying the end-user experience while reducing management costs.  VMware Horizon View delivers rich, personalized virtual desktops as a managed service from a virtualization platform built to deliver the entire desktop, including the operating system, applications, and data.


This figure shows the authentication flow sequence, from user login to the launch of a Horizon View desktop, after Horizon View and Horizon Workspace are integrated. Continue reading

Are you Prepared for Your Next Test?

by Geoffrey Murase, Solutions Marketing, VMware

The push to move from paper and pencil to online testing for state assessments hit a bump in the road earlier this year when the Indiana Statewide Testing for Educational Progress Plus or “ISTEP+” state assessment program encountered some problems.  Below is an excerpt from an NPR article that summarizes the incident:

“On Monday, April 29, 2013, Indiana students in Grades 3-8 began taking online portions of the state’s standardized test, the ISTEP+. Between 8 and 9 a.m. Eastern, the testing website began locking students out of the exam. Some students were unable to log into their exams. Others were locked out of the testing website during their exams, forcing students to wait in front of “Please Wait” screens featuring an image of a globe — the infamous “globe screen.”  In total, the computer problems disrupted around 30,000 testing sessions, state education officials reported. Many districts decided to suspend testing for the day.”

At the time, administrators had a difficult time identifying the root cause of the problem and almost two months later, testing company executives testified that the servers handling the traffic did not have enough memory to support the load.  When all was said and done, it was found that over 145,000 tests were flagged as “disrupted” in one way or another.  Now the state has hired The National Center for the Improvement of Educational Assessment to perform an independent analysis of the data and come up with a recommendation.  This may ultimately lead to throwing out the results.

Continue reading

Lean Branch Office Joint Solution by Cisco and VMware

by Derek Mitchell, Alliances Partner Architect

There was a lot of buzz around the Lean Branch Office joint solution that was highlighted in the VMware Theater at CiscoLive.  I had a discussion with a gentleman that works for a national chain that is currently struggling with the centralization of apps from branch offices.  He has a mandate to significantly reduce costs and simplify management of hundreds of location into several datacenters across the country.  The good news is that his organization is a customer of both Cisco and VMware, and many of the branch locations currently leverage the ISR G2 technology.  Needless to say, he was extremely excited to learn about the joint offering.

Talk about buzz, look who stopped by the VMware booth to discuss our joint offering.

In the picture, we have Gary Moore (COO, Cisco), Sanjay Katyal (VP Global Alliances, VMware), John Chambers (Chairman & CEO, Cisco), Nitin Brahmankar (Senior Director, Alliances, VMware) & Rick Snyder (Vice President, Global & Strategic Partner Organization, Cisco). 

Lean Branch/Office-In-A-Box

The trend over the last 3-5 years has been all about the centralization of apps and infrastructure. Apps have been moving from the branch office to the datacenter or the cloud and being delivered over the WAN.  This simplifies IT operations, increases resource utilization and drives down costs.

Continue reading

Socialcast Mobile Apps For a Modern Workforce

by Joan Bodensteiner, Sr. Director, Socialcast

Today we are pleased to announce a new release of the Socialcast mobile app for iOS. It is the first of many new-and-improved mobile apps we plan to release in the coming months as part of our commitment to making the Socialcast mobile experience the best in the industry.

We continue to focus on delivering products that meet the needs of a modern workforce. Recent technology trends, including the shift away from the desktop to mobile devices, are part of what is helping to shape our vision, however, there is a human side too. In the not-too-distant future, companies will need a very different kind of employee to drive profitable growth. In a recent study conducted by CEB, global executives say they will need a 20% improvement in productivity to meet their business goals.

Those productivity gains will come from employees equipped to exploit the changing nature of work in a global, hyper-competitive business environment. CEB identifies four major changes in the nature of work that will impact how it is structured and managed, and what it will take to succeed. The successful employee will be mobile, increasingly knowledge-driven, highly adaptable to change, and deeply collaborative with a broad range of individuals, both within and outside the company.

Meeting the needs of this modern information worker was at the forefront of our spring re-design of Socialcast, and continues to inspire our ongoing improvements for iOS and other popular mobile platforms.

The new Socialcast mobile app for iOS is built from the ground up to keep today’s workforce in synch with everything they need — colleagues, conversations, files, and projects. It’s faster and packed with community features such as Thanks, our employee recognition feature; auto-complete; Like; and universal search. It has been completely redesigned for greater ease of use, and optimized for iPhone and iPad devices.

If you are an Android or Windows user, stay tuned for more news in the coming months.

Enterprise social is really about helping co-workers connect, communicate, and get work done faster. With Socialcast mobile apps, we’re keeping you in synch with everything at work wherever you are, and from any device you choose – the modern way.

Download the new Socialcast iOS mobile app today!

 Tell us what you think about the latest app on Twitter and Facebook!

VMware Horizon View Clients 2.1 Update

by Ben Chong, Product Management End-User Computing

VMware® has updated the Horizon View™ Windows client to 5.4, and introduced version 2.1 of the Linux, Mac, Android, iOS and Windows Store clients. These updates offer improvements in printing, multimedia and mobile accessibility.

No-fuss Printing

The Linux and Mac clients now support the same virtual printing capability that our Windows client has had for some time: the list of local printers that have been configured on the Horizon View client endpoint is shared with or redirected to the Horizon View desktop. These local printers can be directly attached USB or network printers on a home or branch office network. The user does not have to install drivers on the Horizon View desktop or dedicate the printer to one environment or the other.

This feature is particularly important for remote end users and branch offices. The Horizon View admin does not need to maintain various printer drivers on the Horizon View desktop images and the end user can print to a local printer without extra setup.

Microsoft Lync for Microsoft Windows 8

We announced support for Microsoft Lync calls from a Horizon View desktop in March. At that time, the only configuration available was a Windows 7 client system with a Windows 7 Horizon View desktop. With the Horizon View Client for Windows version 5.4, we now also support Windows 8 client systems.

Continue reading

VMware Horizon View Mobile Clients 2.1 Update

by Michael Xiaomin Shen, Product Marketing End-User Computing

VMware® has introduced version 2.1 of the Horizon View™ clients for Android and iOS. Updates include smart card support on the Android client and improvements in mobile accessibility for both Android and iOS.  Horizon View also now supports the brand new Samsung Galaxy Tab 3 10.1 that was just released on Saturday!

Smart Card

Organizations that want their mobile users to securely access Horizon View desktops from Android devices can now use smart cards as the user authentication mechanism.

This new capability works on Android 4.x tablets and phones and require a smart card reader from Biometrics Associates. Supported smart cards types include popular ones like CAC, PIV and Gemalto.

Continue reading

VMware Horizon View 5.2 Feature Pack 2

by Tony Huynh, Product Management, End-User Computing

Today, VMware is excited to announce that VMware® Horizon View™ 5.2 Feature Pack 2 is generally available.  With this latest feature pack, customers have access to a comprehensive set of new features that enable new rich-media use cases.  The two new features being introduced in Feature Pack 2 are “Real-Time Audio-Video” and “Flash URL Redirection” for live webcast video.

Real-Time Audio-Video

The “Real-Time Audio-Video” feature is a complementary technology to previously released Unified Communications (UC) solutions from Avaya, Cisco, Microsoft and Mitel.  “Real-Time Audio-Video” enables Virtual Desktop Infrastructure (VDI) users to have broader application support for real-time audio and video when using devices such as microphones and webcams on their local clients.  Moreover, the new feature provides significant performance improvements and improved HID compatibility.  By encoding audio and video using industry standard codecs, the upstream bandwidth for a single webcam session can be reduced by up to 100x versus using general USB redirection for webcams.

Continue reading