Less time spent accessing or entering data equals more face time with patients, happier clinicians and more satisfied customers. That simple equation set MidMichigan Health to leapfrog recently from largely paper-based documentation systems to becoming a leading example of the efficiencies possible through a virtualized point-of-care solution with VMware View.
It’s all part of MidMichigan’s migration to Cerner Millennium® electronic medical records (EMR). Cerner Instant Access with VMware View enables MidMichigan clinicians to badge in and out of the EMR system on a network of thin-client devices placed at the points of care delivery. Go to the hospital at MidMichigan and your nurse doesn’t disappear into the hallway to access your chart; he taps his badge on the device at your bedside and the information is immediately at his fingertips. What’s more, the nurse isn’t wasting time logging in and out of the system all day; the Cerner IA View solution delivers roaming single sign-on instant access to clinical desktops.
“One of the biggest complaints a healthcare IT person hears from clinicians is the amount of clicks and keystrokes it typically takes to log in and out of systems. They consider it a complete waste of time,” says Ryan D. Winn, MidMichigan Health vice president and CIO. “Our desktop virtualization solution eliminates that frustration. It makes it fast and easy to access medical records and healthcare applications, which in turn enables the clinician to spend more time with patients.”
Read more on MidMichigan Healths succesful deployment in this in-depth case study.
The Numbers
- 800 virtual desktops
- 400 physicians, 4 medical centers
- 8 servers, 1.2TB memory, 400GHz processing power
Objective
- MidMichigan Health wanted to create a better end-user experience for its clinical and support staff.
Solution
- The healthcare system deployed Cerner Instant Access on VMware View to provide fast access to Cerner Millennium and other applications at the point of care.
Business Impact
- Single sign-on eliminates chief end-user complaint: the need to log in multiple times during the day.
- IT management simplified by centralized application updates and less time spent maintaining client hardware.
- Patients receive more face time with clinician
