Ever wish you had your own VMware expert and advocate to guide you throughout your technology journey? Someone who can help you unlock features in your VMware products you never knew you had. Or someone who can help you optimize your existing environment while guiding you to your future state objectives. The good news is you can!
VMware Technical Adoption Managers (TAMs) are passionate about helping their customers be successful. They have a mindset that drives them to become intimately familiar with their customer’s environment so they can help proactively resolve issues, recommend optimizations, and offer guidance for future state objectives. Helping customers achieve their technical and business objectives is just part of their DNA. TAMs bring all their knowledge and resources to bear with one thing in mind – helping their customers successfully achieve the outcomes they are pursuing.
We had a chance to meet with Huy Vu, Systems Engineer at Ochsner Health who shared his experience with VMware Technical Adoption Management Services. Ochsner Health is an integrated health system with a mission to serve, heal, lead, educate and innovate. The not-for-profit organization has more than 37,000 employees and over 4,700 employed and affiliated physicians in over 90 medical specialties and subspecialities.
Watch the video to learn how Ochsner Health has benefited from the technical guidance and advice of their TAM, Darryl Shorts, Staff Technical Adoption Manager for Multi-Cloud at VMware.
Technical Adoption Managers are super-heroes to their customers and Darryl Shorts exemplifies this in everything he does. He has been passionately assisting healthcare customers in solving highly challenging IT problems for the past 5 years. Darryl started his career in IT in the early 2000s as a Support Desk Analyst and by 2007 became an Enterprise Architect for a major healthcare provider. By leveraging his highly technical skillset and keen business acumen, Darryl helps his healthcare customers solve problems and advance their initiatives. He helps his customers utilize their VMware solutions to minimize security risks, speed up delivery of services, and increase their agility.
Get a TAM of Your Own
If you think your organization would benefit from a TAM; and I’m sure you would; contact your VMware Sales Representative to learn more. Technical Adoption Management Services are available for multi-cloud, end-user computing, and network and security. Once you have a TAM, you’ll wonder how you ever got by without one.
