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Norman Dee

Norman Dee is retired and was most recently a Staff Architect at VMware focused on covering transformation enablement services within the IT and digital workspaces. Mr. Dee has over 40 years of experience as an expert in Operating Model, Cloud Management, IT Financial Management/Business Case and Capacity Planning. Before retirement, he helped enterprises fully understand the technical and financial benefits of operating model and infrastructure transformations. His career has spanned roles from directing worldwide projects to CTO/CIO across multiple industries including financial services, media, publishing, and online retail. Experience includes: IT-as-a-Service transformation, IT Service Management processes, managing overall distributed strategies, infrastructure management & chargeback, e-Commerce, application development life cycle, QA, network modeling, and capacity planning

Author's Posts

Customer Success

Operations Pain Points Solved: People

This blog is part of a series about the operations pain points that many organizations face as they tackle digital transformation and change management. Our...

Norman Dee, Clementina Altamirano
April 19, 2022
Customer Success

Key Points in Implementing Change Management

Norman Dee
April 28, 2021
Customer Success

Defining and Measuring Human Change Management

Norman Dee
March 30, 2021
Customer Success

10 Steps to Plan for Human Change Management

Norman Dee
March 10, 2021
Business adviser analyzing financial figures denoting the progress in the work of the company
Services

KPIs and Metrics, Part III: Examples and Samples

Norman Dee
July 17, 2020
One man, businessman working from home do to coronavirus pandemic outbreak, using on laptop.
Services

KPIs and Metrics, Part 2: An Approach for Design and Implementation

Norman Dee
June 4, 2020
Customer Success

Getting Started with KPIs and Metrics Part 1, Their Importance and Value

Norman Dee
May 21, 2020