Norman Dee was a Staff Architect, focused on covering transformation enablement services within the IT and digital workspaces. Mr. Dee has now retired after working as an expert in Operating Model, Cloud Management, IT Financial Management/Business Case and Capacity Planning for over 40 years. Before retirement, he helped enterprises fully understand the technical and financial benefits of operating model and infrastructure transformations. His career has spanned roles from directing worldwide projects to CTO/CIO, across multiple industries including financial services, media, publishing and online retail. Experience includes: IT-as-a-Service transformation, IT Service Management processes, managing overall distributed strategies, infrastructure management & chargeback, e-Commerce, application development life cycle, QA, network modeling, and capacity planning
This blog is part of a series about the operations pain points that many organizations face as they tackle digital transformation and change management. Our...
