Customer Success

Calling All Explorers – Las Vegas is Waiting for You! 

The countdown is on! There’s only a few weeks until VMware Explore Las Vegas, and the VMware Customer Experience and Success team has been working diligently to provide all of our explorers a full and in-depth schedule that will answer your questions, deepen your knowledge, and get you excited for what is on the horizon in the multi-cloud universe.  

The Customer Experience and Success Theater 

At the Customer Experience and Success Theater, located in The Hub, you will find a full schedule of sessions presented by VMware Learning, VMware Professional Services, and VMware Global Support subject matter experts. These sessions will cover hands-on expertise straight from the field, on a variety of different VMware topics including CLI troubleshooting, VMware Aria, avoiding cloud chaos, exam preps, and so many more! Click here to view a full list of VMware Explore Las Vegas sessions hosted in the Customer Experience and Success Theater. 

The Expert Bar

Have a specific question that you need answered? The VMware Explore Expert Bar is the right place for you! The Expert Bar is located near the Customer Experience and Success Theater in The Hub and is staffed by VMware’s Global Support team. Our Global Support team has expertise in all the VMware technologies. You just need to find the VMware Global Support team member with the expertise you need and walk right up. No reservation required.  

Customer Experience and Success Kiosk 

Want to meet with the SMEs from the VMware Customer Experience and Success team? Stop by the Customer Experience and Success kiosk in the VMware booth and meet with subject matter experts for tips and tricks on implementing your VMware solutions. Also, the kiosk is where you will find some of most famous VMware Certified Instructors (VCIs).

The Certification Exam Center

With every VMware Explore registration, there is a 50% discount for attendees who are interested in taking their VMware Certification Professional (VCP) or VMware Certified Advanced Professional (VCAP) exams. These exams must be taken at VMware Explore Las Vegas, and we have the perfect place for you to take them. The exam center is away from the hustle and bustle of the conference, located on Level 4 Zeno 4609. Here you will have a computer and monitor set up and ready to go. You will just check in at the desk outside of the room and take your exam. After you have passed your exam, you can head over to the Customer Experience and Success Theater to receive your certification pin – a glowing demonstration of your hard work and expertise. 

Please be aware that you must sign up and register for the exam in advance, as space is limited. 

Calling all VCDX’s – current and future 

VMware Learning will be hosting a two special VCDX events on Monday, August 21st. One for our current VCDX’s and one for those considering becoming a VCDX in the future.

On Monday morning, VMware Learning will be hosting a VCDX Townhall. This event is open to all current VCDX’s. We will have a special speaker or two, give our VCDX’s a sneak peek on what’s coming up next for VMware and have networking opportunities. Please register here, as space is limited. We will not be able to accommodate walk-ins.

Getting ready to start or have already started your VMware Certified Design Professional (VCDX) certification journey? Then you won’t want to miss this opportunity! VMware Learning will be hosting the VCDX workshop, for anyone currently pursuing or considering pursuing their VCDX certification on Monday afternoon. You will be able to come and meet with some VCDXs, ask your questions, and learn a few tips on how to pass your VCDX exams. To attend this event, please register here. We will not be able to accommodate walk-ins.

To learn all about everything that VMware Learning has planned on Monday, click here.

Customer Success Central

Are you a VMware Success 360 or Technical Adoption Management (TAM) customer? The Customer Success Central is a special place just for you. There will be an agenda curated just for you with deep-dive sessions, exclusive updates, roundtable sessions with VMware Certified Instructors (VCIs), and a great place to hang out in between sessions. Whether you are looking for specialized content or just need somewhere to relax and charge, Customer Success Central is the place for you. When you register for VMware Explore Las Vegas, make sure you select that you are VMware Success 360 or Technical Adoption Management customer to view this exclusive catalog.

Want to attend the Customer Success Central but you are not a current VMware Success 360 customer? Contact your VMware sales rep today! 

Ready to get started?

Don’t wait; get registered now! Starting July 11th you can add sessions to your schedule and map out your time at VMware Explore Las Vegas. 

Planning on attending VMware Explore Barcelona instead? Register here and stay up to date with the content catalog release and other updates.