Customer Success

Exciting In-person CXS Sessions for Your VMware Explore Agenda

Did you know that the content catalog for VMware Explore now allows you to register for your favorite sessions from our CXS experts in the field? The time is now to add these great sessions to your agenda for VMware Explore US.  

First start with adding the Customer Innovation Showcase, presented by John Sabino, our Chief Customer Experience Officer to your agenda. His session is on Wednesday, August 31st at 9:00 AM PT.  


Tuesday, August 30th


Best Practices and Architectural Guidance for Multi-Cloud Environments – Session 2959

CXS Theater, Moscone West, 3rd floor | 11 AM – 11:45 AM PT

How do you plan and build a more secure, high-performance, resilient, and efficient multi-cloud environment for your enterprise workloads? There are several ‘well-architected’ frameworks that exist in the market today, but they have been focused on individual public cloud providers with an emphasis on cloud-only deployments. In contrast, VMware’s customer environments span multiple deployment…


What to Inspect When You’re Inspecting: Real-World Lessons from Adopting an Orphaned Data Center – Session 1742

Moscone West, Level 2, Room 2006  | 11:30 AM – 12:30 PM PT

Chrys Bundy, VCP 2022 (he/him), and Alexi Ortega, VMware TAM (he/him), will walk through the steps taken to bring order to chaos. When Chrys joined PODS Enterprises, they were in the middle of a hardware refresh and data center migration. Performance problems, configuration creep, and finger-pointing were daily occurrences. With the help of TAM services, Chrys and Alexi worked through the…


Fast Track to Production Kubernetes with VMware Tanzu Learning and Services – Session 2797

CXS Theater, Moscone West, 3rd floor | 12 PM – 12:45 PM PT

How can you realize the value of a Kubernetes-based app platform quickly? We will show you how in this technical overview of the reference architecture for VMware Tanzu for Kubernetes Operations, combined with a discussion of the steps we can help you address to you get from VMware Tanzu deployed to an app running in production on your platform. We will also discuss how to set your team…


Horizon Cloud Service on Microsoft Azure: Nuts and Bolts – Session 1894

CXS Theater, Moscone West, 3rd floor | 1 PM – 1:45 PM PT

So, another year of the VDI? A profound yes. The events of the past couple of years have meant that businesses had to pivot rapidly to a remote model (telework). As life returns to normal, we’ve seen businesses discover new benefits for employees to leverage the work-from-home (WFH) model. And one platform that has helped many businesses, small to large, is VMware Horizon Cloud Service on…


[Deep-Dive] Multi-Cloud Journey – Overcoming the Performance Obstacles in the Cloud – Session 1257

CXS Theater, Moscone West, 3rd floor | 2 PM – 2:45 PM PT

In the multi-cloud journey, CPU and Memory can become a challenge if not properly configured. In this session we will explain how to leverage your technical skills to work with performance problems, the Do’s and Don’ts on vSphere configurations that could negatively or positively impact your infrastructure, show real-life scenarios with some demos, and allow a conversation with the audience…


LinkedIn’s VDI Journey from On-Premises to Horizon Cloud Service on Azure with Customer Success – Session 2855

Moscone West, Level 2, Room 2022 | 2:30 PM – 3:30 PM PT

LinkedIn is the world’s largest professional network with a vision to create economic opportunity for every member of the global workforce, and connect the world’s professionals to make them more productive and successful. In 2020, as part of our organization’s cloud-first initiative, we began to migrate our on-premises VDI to the Azure cloud platform. In collaboration with the VMware Customer…


Demystifying Distributed Security – Session 1895

CXS Theater, Moscone West, 3rd floor | 3:00 PM – 3:45 PM PT

VMware NSX Distributed Firewall and NSX Distributed IDS/IPS provide security services in the kernel through processing of rules and signatures intrinsically within the virtual networking infrastructure. So how does it work? We will show the inner workings of the distributed services from an architectural standpoint and, more importantly, the best implementation techniques, as well as troubleshooting…


Respond to Cyber Attacks by Introducing NSX-T Distributed Firewall into the Affected Environment – Session 1738

Moscone West, Level 2, Room 2008 | 3:30 PM – 4:30 PM PT

When your VMware vSphere environment is under a cyberattack, workloads are already infected, and the infection is spreading, use VMware NSX-T switch agnostic distributed security to isolate infected workloads and protect the healthy ones. With the introduction of NSX-T switch agnostic distributed security, it is now possible to implement a distributed firewall for workloads running on native vSphere…


Advanced Troubleshooting of ESXi Server 7.x for vSphere Gurus – Session 2145

CXS Theater, Moscone West, 3rd floor | 4 PM – 4:45 PM PT

With the VMware ESXi server forming the base foundation for your VMware multi-cloud environment, are you interested to ensure that your Day 2 operations are made easy and stabilized? As the ESXi server has evolved, our tools and managing techniques have transformed. Gain a deep-dive understanding on what is new with ESXi architecture, management, storage and networking, and…


Your Journey with Learning into the Multi-Cloud Universe – Session 2976

CXS Theater, Moscone West, 3rd floor | 5 PM – 5:45 PM PT

Are you making the journey to multi-cloud and not sure how you or your team’s skills apply across the products that make up the 5 Cross-Cloud Services pillars? VMware Learning is here to help! Join us and explore VMware Learning’s Knowledge and Skills Assessment (KSA) including Skills Mapping to Cloud Centric Personas. We will cover key skills and learning objectives for adoption and migration to cloud.


Demystifying Multi-Tier Gateways in VMware NSX-T Data Center – Session 1900

CXS Theater, Moscone West, 3rd floor | 6 PM – 6:45 PM PT

VMware NSX-T Data Center layer 3 networking takes you there and back again. Are you confused about just how this valuable solution performs its magic? Look no further for while it is a complex topic. We will take you on the path of discovery into distributed routing and L3 services provided by NSX-T gateways and edge nodes. We will then follow up with a deep dive into a set of packet walks with a…


Wednesday, August 31st


Hartford HealthCare – A Modernization Journey – Session 2155

Moscone West, Level 3, Room 3022 | 9 AM – 10 AM PT

Hartford HealthCare (HCC) is Connecticut’s only truly integrated healthcare system. HHC offers the full continuum of care with seven acute-care hospitals, the state’s longest-running air-ambulance service, behavioral health and rehabilitation services, a large physician group and clinical integration organization, skilled nursing, and other comprehensive services. HHC implemented a VMware Cloud…


Delivering Ransomware Protection with VMware NSX, VMware Carbon Black, and VMware Cloud Disaster Recovery – Session 1237

Moscone West, Level 3, Room 3014 | 9 AM – 10 AM PT

Ransomware protection is the need of the hour. With one attack taking place every 11 seconds, it is imperative for organizations of all sizes and across all verticals to have a plan to fight back. Get holistic ransomware protection that’s built directly into the virtualization layer, and achieve streamlined protection and recovery across the five main cybersecurity functions by: Implementing best practices…


VMware Cloud Foundation – Troubleshooting Tips and Tricks – Session 1817

CXS Theater, Moscone West, 3rd floor | 10 AM – 10:45 AM PT

VMware Cloud Foundation is the industry’s most advanced hybrid cloud platform. It provides a complete set of software-defined services for compute, storage, networking, security and cloud management to run enterprise applications, traditional or containerized, in private or public environments. In this session, we will discuss architecture, troubleshooting tips and tricks, and log analysis that will help…


A Customer Journey to Modernizing Their Cloud Using Datacom Sovereign Cloud Services – Session 2016

Moscone South, Esplanade, Room 156 |  10:30 AM – 11 AM PT

Join us as we discuss how Datacom, one of the largest VMware Cloud Provider Program partners in Australia and New Zealand, brought one of their customers on an in-country sovereign cloud journey. The session will discuss the challenges faced by the customer and how Datacom worked through the challenges to utilize and consume the Datacom Cloud X Sovereign cloud offering using VMware’s multi-cloud strategy.


Large Middle East Bank Goes Cloud/SaaS First and Solves Security and Compliance Requirements – Session 2018

Moscone West, Level 2, Room 2018 | 11 AM – 12 PM PT

One of the largest banks in the Middle East is well-known for delivering superior customer service by going beyond conventional banking. They wanted to continue providing their customers with the same level of service digitally that they did conventionally. To do this, they had to prioritize becoming a cloud/SaaS-first company. With the strict security and compliance requirements that concern all…


The Art and Science of SOS: Security Oriented Solutions – Session 2992

CXS Theater, Moscone West, 3rd floor | 11 AM – 11:45 PM PT

The constant barrage of security vulnerabilities reiterates on a regular basis how crucial a comprehensive security strategy and execution are to business operational health. Explore the why, the what, the how, and the where of multi-dimensional SOS (Security Oriented Solutions) from the perspective of a Zero Trust Architecture approach.


How to Jump-Start App Portfolio Migration and Modernization – Session 2793

CXS Theater, Moscone West, 3rd floor | 12:00 PM – 12:45 PM PT

You’ve been on this cloud transformation journey for a while, and work is underway. But is it moving fast enough? Many organizations have an app migration and modernization strategy that looks great but is difficult to translate into a prioritized backlog of work. Too often, these large-scale migration plans are put on hold or proceed at a snail’s pace due to slow, manual processes. In this session, you will discover…


Automated VM Rightsizing with Ease – Session 2711

Community Theater, Moscone West, Level 2 | 12:45 PM – 1:15 PM PT

Learn how you can rightsize your virtual infrastructure and achieve your sustainability goals with the Virtual Machine Desired State Configuration (VMDSC) Fling. VMDSC allows organizations to specify the desired CPU, cores per socket, and memory of their virtual machines, which takes effect upon the next guest OS reboot. This functionality eliminates the need to schedule VM/application downtime to…


Simplifying the Administration and Troubleshooting of vSphere with Kubernetes – Session 1863

CXS Theater, Moscone West, Level 3 | 12:45 PM – 1:15 PM PT

In this session, you will learn how to handle host/storage/network failure scenarios with recovery workflows. This session covers the latest changes and fixes we have incorporated to ensure workloads run smoothly and efficiently.


Need to Migrate Thousands of Workloads? No Problem! – Session 1251

Moscone West, Level 3, Room 3016 | 2 PM – 3 PM PT

Winner of the VMware Explore People’s Choice Awards. Cloud migration involves many steps. The larger and more complex the applications and workloads are, the more involved the process is. In this session you will learn how to avoid the pitfalls of large-scale migrations. We will walk through how to develop an effective migration strategy, discover and analyze the environments, create a detailed migration plan…


Go Digital AND Sustainable – Session 2060

Moscone West, Level 2, Room 2001 | 3 PM – 4 PM PT

One of the largest utilities in the Middle East recently completed a digital transformation of its assets and facilities. It now has the ability to independently operate substations as a network of smart-grid-enabled power plants. A key objective in this transformation was to also create a more sustainable and secure environment by reducing carbon footprint. If sustainability goals and achieving carbon-neutral…


Pivoting Hybrid Workforce to Subscription and SaaS: The Why, What and How – Session 2993

CXS Theater, Moscone West, Level 3 | 3 PM – 3:45 PM PT

Join this session to understand the how and why of moving Hybrid Workforce products such as Horizon and Workspace One from on-premises to subscription and SaaS. Simplify management, reduce costs, and increase security. We will review several approaches from the field that are used by VMware Professional Services that will accelerate the move.


The (Not So) Dark Art of Application Packaging and Profiling – Session 2450

CXS Theater, Moscone West, Level 3 | 4 PM – 4:45 PM PT

VMware App Volumes and VMware Dynamic Environment Manager are phenomenal tools that help administrators deliver a consistent virtual desktop and application experience for end users. They allow us to create a highly customized environment on the fly without having to do any special work for troublesome users. Sometimes, however, delivering certain applications and the settings for those…


Thursday, September 1st


Demystifying NSX-T Data Center Federation Stretched Networks

CXS Theater, Moscone West, Level 3 | 9 AM – 9:45 AM PT

VMware NSX-T Data Center allows for multiple sites to share networking and security configuration through a single policy. You knew that, right? Do you realize that Geneve is used to connect TEP to TEP in a single sight? Did you know that Geneve also encapsulates traffic between the sites? What about the overhead? What about the tunnel management? Well then, you’ve come to the right session. We will…


Planting Seeds and Pulling Weeds: unITy – A Private Cloud Journey – Session 2182

Moscone West, Level 2, Room 2003 | 10:30 AM – 11:30 AM PT

The challenge from Cigna’s business units was how do we adjust our engineering practices? Cigna had multiple organizations in the enterprise with separate platform-as-a-service (PaaS) deployments. The solution was to unify on a single PaaS. UnITy utilizes industry standards and best practices, including a software-defined networking (SDN) back-end. UnITy allows for self-service VM deployment at…


Disaster Recovery in the Ransomware Era – Session 1250

CXS Theater, Moscone West, Level 3 | 10 AM – 10:45 AM PT

Ransomware is the fastest growing malware threat targeting users of all types—from the home user to the corporate network. In this session we will discuss how to define and implement a strategy to mitigate the risk of ransomware attacks, and how you can recover from an attack in the worst-case scenario. We will address considerations for implementing a holistic end-to-end solution including…


How Hybrid Cloud Solutions are Transforming Your Datacenter – Session 2005

Community Theater, Moscone West, Level 2 | 11 AM – 11:15 AM PT

Managing a private data center is a challenge for every industry, and it is also quite problematic when you plan to migrate the infrastructure to any public cloud environment as infrastructure owners are concerned about the existing resources and cost of the licenses that have already been procured. Hybrid cloud solutions have changed the way of transformation and mitigated such challenges…


Benefits of VMware Master Certified Partners for Professional Services – Session 2994 

CXS Theater, Moscone West, Level 3 | 11 AM – 11:45 AM PT

Are you a VMware Master Certified Partner or potential partner who’d like to learn about becoming a part of the VMWare Professional Services Preferred Subcontractor Ecosystem? Join this session to hear about the value and impact this ecosystem provides to VMware customers and our partners’ opportunity for their revenue growth. For customers, this session will highlight how VMware’s vast…


Leverage the Digital Workspace to Align with Return-to-Work Requirements – Session 3014

CCXS Theater, Moscone West, Level 3 | 12 PM – 12:45 PM PT

Covid has forever changed the future of work. Many companies are beginning to reopen their offices and employees are returning to work. The digital workspace platform can help enable a hybrid workforce while providing safeguards and health attestation tracking for those who return to the office. Join a Sr End User Computing Architect to learn about some of the pitfalls to avoid and best practices…


Kubernetes as a Service for VMware vCloud Director – Session 1073

Moscone West, Level 2, Room 2001 | 1 PM – 2 PM PT

Kubernetes is a complex orchestrator, but it becomes extremely simple to manage with VMware Cloud Director. Join hands-on experts from VMware and Desotech SRL to learn how to deploy Kubernetes as a service (KaaS) for VMware Cloud Director. From VMware Cloud Director, we will use a container service extension (CSE) to deploy a VMware Tanzu Kubernetes Grid cluster. We will show you how the…


See some great content you don’t want to miss? It’s not too late you get your pass to VMware Explore US! Join CXS at VMware Explore in only a few weeks!

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