Customer Success VMware Success 360

Customer Success – as Easy as Pie?

A new year, new goals and pie. Does it feel like something doesn’t quite go? If you have ever made a pie, you would know that there is not much that is easy about baking. But even the most novice baker will tell you that the success of a pie depends on one critical factor: the ingredients. If your pie does not turn out, it always comes back to how cold your butter was, how fresh your blueberries were, etc. The quality of the ingredients will make or break your pie.

Customer Success is like that – the ingredients are crucial to the overall outcomes. VMware Success 360™ is built with great ingredients designed to continuously guide you through all the stages of your journey with VMware solutions. Those ingredients include:

  • Success Planning, which provides personalized guidance to help you achieve outcomes faster from your VMware technology investments
  • Ongoing Adoption Guidance to help you with onboarding, adopting, consuming, and optimizing your use of VMware technology
  • Design Workshops to lead you through a feature configuration or implement a new capability for you
  • Dedicated and Proactive Support with predictive issue prevention and fast, prescriptive problem resolution to maximize productivity and uptime

Set Yourself Up for Success

As you make strides toward your 2021 goals, make sure you are setting yourself up for success. Learn how VMware Success 360 can help your organization, and enjoy this recipe with your friends and family.

Recipe for VMwave Success 360TM Celebration Pie


Crust Ingredients: 

350 gram (or 2 3/4 cups, loosely piled) all-purpose flour

1/2 teaspoon salt

1/2 teaspoon sugar

1/2 teaspoon xanthan gum

200 gram (or 1 cup) Crisco

100 gram (or 1/4 cup and 2 tablespoons) plain almond milk

Filling Ingredients:

2 cup frozen blueberries

1 cup sugar

3 tablespoons instant clear gel

1 tablespoon lemon juice

Sanding Sugar

Luster Dust

Instructions for Dough:

Mix dry ingredients in a food processor for 15 seconds

Cube shortening and add to the food processor

Pulse 10 times, or until mixture is breadcrumb consistency

Transfer mixture to a cold mixing bowl

Add 3/4 of the wet ingredients and hand mix with a cold fork or pastry cutter

Attempt to form dough into a ball, incorporate the remaining liquid if needed to hold together

Flatten dough into a disk, wrap in plastic and chill in the fridge overnight.

– – –

Instructions for Filling:

Simmer frozen berries and sugar on low until sugar melted

Add lemon juice and instant clear gel, reduce on medium heat, stirring frequently, until thickened

Spoon into bowl and chill in the fridge

– – –

Base Pie Instructions:

Roll out dough, cut into 10” circle and transfer to 9” pie pan

Crimp edges

Dock bottom of dough with a fork

Paint dough with an egg wash and let set for 15 minutes in the fridge before adding the chilled filling

Bake at 405°f degrees for 15 minutes, then at 350°f degrees for 45 minutes

– – –

Top Design Instructions:

Roll out remaining dough onto a parchment-lined baking sheet

Freeze dough on a sheet for two minutes

Cut out letter shapes, stars and lines with a sharp knife

Wash with the egg wash

Bake at 400°f  for 5 to 6 minutes

Let cool, then paint with luster dust

Add sanding sugar to base pie, then place top decorations

Serve with vanilla ice cream or stabilized whip cream


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