At Broadcom, we’re committed to ensuring that our VMware Cloud Service Providers (VCSPs) can securely and reliably access the latest software. Beginning March 24, 2025, there will be an essential change to how VMware software binaries (including updates and patches) for VMware Cloud Foundation, vCenter, ESXi, and vSAN File Services are downloaded. This update is designed to secure access and align with industry best practices.
Here’s everything you need to know about the upcoming changes and how they will affect you.
What’s Changing?
Beginning March 24, 2025, we’ll move from our current binary download process to a new method. This change will:
- Centralize to a Single Download Site: All software binaries will be downloaded from a single download site vs several different download sites. This is available for both online and air-gapped environments.
- Introduce Download Verification: Downloads will be authorized through a unique token. The new URLs are embedded with the token to verify that you, as an authorized user/party, are the one downloading the file.
Please note: Existing download URLs will remain available for one month to assist with the transition. After April 24, 2025, these URLs will no longer be valid.
What Does This Mean for the VCSPs?
Here is what you need to do:
- Obtain a “Download Token”: Login to support.broadcom.com to download your unique token.
- Review Technical Documentation: Read the KB articles that outline the requirements and steps. (link below)
- Update In-product URLs: Broadcom will offer a script to help automate the replacement of existing URL endpoints in SDDC Manager (VCF), ESX, vCenter, and vSAN.
- Update Automation Scripts (if applicable): If you have any custom scripts, update the URLs according to the guidance provided in the KB. articles.
- Partners who host the binary bits for the white label partners will be allowed to do so until we revise the contractual agreement for the new process.
Where Can You Go for More Information?
Here are some resources to guide you through the transition:
- KB Article: VCF Authenticated downloads Configuration Update Instructions
- KB Article: Authenticated Download Configuration Update Script
- KB Article: Error Copying Packages
- KB Article: The vCenter Server is not able to reach the specified URL
Support:
- Customer Support: If you encounter issues implementing the steps in the KB, please contact our global support team at GSS@broadcom.com or raise a support ticket.
- Service Provider Customer Support: Contact your respective CSA.
We appreciate your cooperation and look forward to providing a more secure and seamless download experience.
Thank you for your continued partnership!
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