Modern Apps

Trusted Retailer Modernizes Cloud Strategy with Tanzu Insights

Every moment is critical when it comes to problem solving. With each second, businesses can lose customers, hurt their reputation, and create unhappy user experiences. Developers, platform engineers, and their teams must be in tune with their applications and infrastructure. With the help of intelligent and powerful solutions, they can easily fix problems and deliver a seamless user experience. 

Businesses are increasingly prioritizing cloud native application deployment, but that comes with the responsibility of optimizing performance and successfully scaling to meet business requirements. Understanding the dynamics of system performance, the type of interaction between applications, and the data that comes out of it is vital to deliver a seamless user experience. Knowing this, a retail leader in the outdoor recreation industry wanted to modernize their cloud and application strategy. Here’s how they accomplished it.

Optimize container scaling and management 

The retailer had been new to Kubernetes and migrating to the public cloud, but VMware by Broadcom was able to help them navigate the complexities of containers, container orchestration, and even resource allocation. The retailer entrusted the company and its solutions with streamlining operations, mitigating potential bottlenecks, and ensuring optimal performance across its container clusters. By optimizing workflows, VMware by Broadcom enabled the retailer to become more agile and efficient for modern application deployment.

Unified observability across applications and 70+ microservices 

As the organization made its way toward building more cloud native applications, it became increasingly evident that they needed a comprehensive approach to understand how internal and external applications, as well as microservices, were working. Understanding metrics, events, logs, and traces (MELT) without a holistic solution can be difficult and time consuming. The sheer amount of data that is gathered from siloed tools is too convoluted to correlate, and downtime can negatively impact the business. Not knowing where problems occur and why they happened can result in unreliable, poor application performance that can hinder the success of the business.

VMware Tanzu Insights is a comprehensive solution designed to showcase telemetry data in one single platform. In addition to the single pane of glass, Tanzu Insights provides real-time insights into the health and performance of the environment and helps proactively identify issues and understand application behavior. By leveraging a massive integration library, the solution correlates data across specific applications and infrastructure with dashboards, metrics, and alerts.

Increased savings with a modern application stack 

As workloads become more diversified and digitized, the cost of maintaining a modern application stack is steadily growing. Retailers and other businesses are investing their funds into technologies like Kubernetes and other powerful architectures to help optimize resource utilization, enhance scalability, and minimize operational overhead.

The observability capabilities in Tanzu Insights help identify the root cause of incidents to improve uptime, meet service-level objectives (SLOs), and bring agility to the business. Real-time insights and automatic correlation of data reduces mean time to resolution, effectively improving application uptime. The ability to quickly understand and resolve problem areas is critical in upholding the service-level agreements (SLAs) made to customers and even employees. The deep visibility into metrics, events, logs, and traces can provide the answers to the challenges developers and platform teams face. In any industry, it is imperative to be able to adapt to market changes and user demands. With a unified observability solution, this retail leader continues to evolve and exceed customer expectations.

The future for retailers

As this outdoor retailer continues to modernize its cloud strategy in accordance with business needs, it is looking to bring more into its existing VMware by Broadcom portfolio and gain deeper visibility into its external-facing applications to help the business run even smoother. VMware Tanzu Insights leverages AI/ML to deliver actionable insights to proactively address problems before they escalate, resulting in an enhanced customer experience.

Learn more about Tanzu Insights, and try the solution for 30 days for free.

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