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September 10, 2008

Follow-up from Paul Maritz

Link: VMware: The Console: Follow-up from Paul Maritz.

Vmwarepresidentandceopaul_maritz200 As many of you already know, on August 12, 2008, we experienced a code issue with the updated versions of ESX 3.5 and ESXi 3.5 (Update 2).  The issue triggered a premature expiration of the product license, causing a range of possible problems including the inability to power-on virtual machines on affected hosts.

At that time, I wrote that we would do everything in our power to ensure this type of incident is never repeated.  Since then, we have initiated a major examination and evaluation of our product release and quality assurance processes.  This effort has yielded a number of areas for improvement, and we have already begun making needed changes. 

Paul will be hosting a Q&A session at VMworld after his keynote on Tuesday, both of which will be webcast. (And I understand that Paul will also be taking a few questions via Twitter, but I'm not sure of the mechanism yet.)

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