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MacBook Air and MacBook Pro Update 2.0 and VMware Fusion 5

Apple recently released an update for 2012 Macs, labeled “MacBook Air and MacBook Pro Update 2.0″ in Software Update. VMware Fusion users should refrain from applying this update. We are investigating reports that it can cause virtual machines to stop working when certain 3D applications are used.

Users who have already applied this update and are affected by this issue can work-around it by disabling the  “Accelerate 3D Graphics” option under Virtual Machine > Settings > Display.

 

 

46 thoughts on “MacBook Air and MacBook Pro Update 2.0 and VMware Fusion 5

  1. Pingback: Beware of installing MacBook Air and MacBook Pro Update 2.0 | Technology News

  2. Pingback: VirtualizationImpact – VMware Fusion 5.0 + Apple Graphics Driver Update 2.0 Causing VM’s to Crash

      1. fusion-fan

        yeah, my coworker just told me that, he also mentioned that it has been fixed like 3 weeks ago (i should have checked before posting…)

        Reply
  3. Simon Bennett

    The Fusion team is working with the relevant third-parties. We’re also exploring possible workarounds but have nothing to share that this time. I’ll post in the community forums when we have an update. We understand the impact of this issue is high for users running 12C3006 and 12C3012 kernels.

    Reply
  4. Harmen

    Support fixed my crashed VM, but after having switched off 3D acceleration on my Mac Air, it still reverts back to the messed up behaviour the VM showed before it crashed.

    The keyboard is ‘sticky’, response is sluggish and it needs several restarts in order to get some speed out of the thing.

    Luckily I had the fixed VM copied to my MacPro, so I’ll have to use it there instead of on the road. Big nightmare. Wish the fix would be forthcoming soon.

    Reply
  5. DarkDust

    ARGH! I wanted to play a game, so I bought it, Fusion and a Windows license. About €100, and now I cannot play the game because of this bug! And since it’s close to Christmas, I probably won’t be able to play it until next year! FML, lot’s of time and money wasted (I don’t mean to bash Fusion, I use it at work and it’s great, just needed to vent my frustration about this bug).

    Reply
  6. Pingback: Beware of installing MacBook Air and MacBook Pro Update 2.0 | Mon Web News

  7. Holly G

    The timeliness for this fix is bad, having Parallels beat you to a fix by at least a month is disappointing, and without the ability to provide a reasonable ETA after 1+ month is unacceptable…

    Reply
  8. Cory M

    PLEASE fix this. I’ve been struggling with this now since November and your “solution” is to disable 3d acceleration still? This leaves my VM virtually unusable as a software developer

    Reply
  9. Bekir Onat AKIN

    2 months and still no update. VMWare can make a virtual machine which can run all major OS on desktop but they can not fix a driver bug. They have enough feedback from community. I am considering to switch parallels. They support can not be worst than this.

    Reply
  10. Ian W.

    Are we all just waiting for a train that’s never going to come?

    I am on a trial version of Fusion 5.0.2 at the moment and not really happy to buy the full version if this is how slow the development team respond to known issues…? Someone somewhere needs to pull their finger out…

    Reply
  11. Simon

    We’re working directly with the relevant 3rd parties to ensure a fix is implemented for all Mac applications, it appears this doesn’t just affect Fusion.

    For customers affected by this problem (running 12C3006 or 12C3012 kernels on 2012 nVidia Macs) the following workarounds exist:

    For users running Windows applications:
    Disable 3D in the affected virtual machine.
    - or -
    Temporarily revert from Fusion 5.0.2 to Fusion 5.0.1. Fusion 5.0.1 is available in the MyVMware portal to registered users. The direct link is https://my.vmware.com/group/vmware/details?downloadGroup=FUS-501-EN&productId=294

    For users running Linux in a virtual machine:
    Disable 3D support in the Linux virtual machine.

    If you’re in a position to help provide feedback on another potential workaround for the issue with Windows virtual machines, please take a look at this posting:
    http://communities.vmware.com/message/2168941

    Reply
  12. fusion-fan

    do we have an ETA yet? My Ubuntu VM is still crashing on 5.0.1 (and 5.0.2) when 3D is enabled… I have tried all the suggestion in the support forums…

    Reply
  13. Marc Haisenko

    So after three months there’s still no fix. I was pretty patient, but enough is enough. I’m going Parallels now. I’m pretty mad that I paid for a product that I can’t use!

    Reply
  14. John

    I just tried to contact the tech support for the product and apparently my licence of Fusion do not allow me to open a ticket about my product….lol

    FWIW I paid for 3 licences of Fusion (3-4-5) over the last few years and I can’t contact them to know more about this major issue…WTH???

    The worst thing I think is that there no one from Vmware seems to care about updating this thread anymore and to keep inform their customers about the status of this issue (that Parallels…their main competitor on the Mac platform has apparently fixed a couple of month ago).

    They leave us with no real option to switch to Parallels or Virtualbox…..

    Reply
  15. fusion-fan

    Maybe they will have this fix in 6.0… and maybe we will have to pay to get this fix.

    I guess people on retina are the minority, and VMWare is now too big to care for little guys like us, because we don’t generate enough $.

    VMWare, could we get a refund?

    Reply
  16. JayDee

    I own a copy of Parallels that I never tried because I thought i would have to re-activate Windows & Office and that I might have license issues with other programs. However, I found out that Parallels can run an existing VMWARE virtual machine. So I’m going to give that a shot and see what happens. If it works I’ll stick with Parallels from now on.

    Reply
  17. Sean McGee

    Really disappointed VMware, I have tried really hard to sell you products to my organisation but massive failures like this make you guys look ridiculous, it’s very true what you do in someone’s home affects your sales in the boardroom they sit in at work.
    How stupid that you are telling paying customers to go back to an older version of your product at the same time telling them it’s insecure.
    You are losing people in droves to Parallels and you fully deserve that too.
    Hopefully you sort this problem out soon and can start building a new customer base, no one wants a slower product that crashes and generally doesn’t work.

    Reply
  18. Nicolas Rochard

    Dear users,
    We are aware of this issue and have been working on fixes in concert with the relevant parties. These efforts have been a major undertaking since they involve many models of Mac including MacBook Pro, Retina Mac Book Pro and the iMac. The wide range of affected operating systems and applications complicates the fixing and testing efforts considerably. We recognize the impact of this issue for our customers and are working towards a resolution. In the meantime affected users can work-around this issue by disabling 3D acceleration for affected VMs. Users who need to use 3D acceleration in Windows virtual machines may alternatively downgrade to Fusion 5.0.1 until a comprehensive fix is available.

    Thanks to the volunteers in the Fusion community who have been providing feedback thus far.

    (Fusion 5.0.1 can be found in your MyVMware account, direct link:
    https://my.vmware.com/group/vmware/details?downloadGroup=FUS-501-EN&productId=294)

    Reply
  19. Courtney Schwartz

    I understand that the testing is complex, but we really need this fix. If it’s a priority, I’m sure VMware has the talent and resources to make it happen. That’s why we chose VMware in the first place. Those of us in the software business know what Top3 and major account prioritization is. We’ve seen fixes emerge for enterprise and MSSP customers in days, not months. It’s a question of what VMware as a company thinks is worthwhile.

    Please understand that many of us work in data centers and enterprises. Forcing loyal customers to research alternatives may have business ramifications for VMware far beyond what you think is only a few laptops.

    Reply
  20. macbook pro

    On the website it says that apple tv can do simple things like stream video, photos, and music wirelessly but not anything like playing games. That is only for iPad, iPod touch, and iPhone… I think it’s with an hdmi cable but I don’t know what is called. macbook pro http://goo.gl/xEWh7

    Reply
  21. Pingback: VMware Fusion users with 2012 hardware update your OSX | PlanetVM

  22. Pingback: An abundance of threes | VMware Fusion Blog - VMware Blogs

  23. Jeff

    The release notes for 5.0.3 don’t mention a fix for this. I upgraded to 5.0.3, but my Java apps still won’t load. When is a fix going to be released? Do I need to bail and go to Parallels?

    Reply
  24. Fern Pius

    The MacBook Air family is a line of ultraportable Macintosh notebook computers created by Apple Inc. The Air was designed to balance both performance and portability; it has a full-sized keyboard design and a machined aluminium casing with extremely low weight and thickness. The MacBook Air is available in two sizes: ::*,

    Please do look into our favorite blog
    <http://www.foodsupplementdigest.com

    Reply
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