Since the announcement that VMware Fusion and VMware Workstation would be available for free starting November 11, 2024, we’ve seen a positive response from users across commercial, educational, and personal sectors. With this change, users now have access to these desktop hypervisor tools at no cost, and we’re pleased to see the impact it’s having.
Positive Customer Response and Feedback
Since the transition to the free model, we’ve received valuable feedback from users who have taken advantage of the opportunity to use VMware Fusion and Workstation without any cost. Many customers have shared how the tools are meeting their needs and supporting their projects, and we’ve heard that the accessibility of these products has helped users streamline their workflows and improve productivity.
At VMware, we’re always eager to listen to our customers. Your feedback is essential to us, and we appreciate the thoughtful insights you’ve shared about your experiences with the free versions of these products.
Customers using the Free VMware Fusion and VMware Workstation products are NOT ENTITLED TO SUPPORT THROUGH THE GLOBAL SUPPORT TEAM. Broadcom encourages all users to continue providing their feedback by posting their questions, concerns, and issues on our various community portals (FUSION & WORKSTATION) that are geared best at answering these questions.
Enhancing Support with Available Resources
We wanted to take this opportunity to re-emphasize the resources currently available to help users get the most out of VMware Fusion and Workstation. These resources are designed to address common questions, provide troubleshooting guidance, and assist users in navigating the features of our products.
Here’s a look at what we’ve made available:
- Updated guidance on support inquiries: We’ve created a new Knowledge Base article that addresses some of the most common issues and questions we’ve noted from customers who have been trying to get themselves started with Desktop Hypervisor. The article provides a succinct overview of these issues and their answers. This article can be accessed here: Download Hypervisor Products
- Step by Step Installation Guide on how to download and install Desktop Hypervisor: We have a comprehensive walkthrough on what are the required steps to get yourself started with Desktop Hypervisor. The download guide provides helpful links and screenshots of this entire process, so you can get yourself immediately started. This walkthrough can be accessed here: Download Desktop Hypervisor for personal and commercial use guide.
- Updated Installation Link and Guide: We’ve updated the download links for VMware Desktop Hypervisor. The latest downloads for VMware Fusion and Workstation can now be accessed here: Download and Install VMware Fusion Guide and Links.
- Expanded Knowledge Base: We’ve updated our knowledge base with new articles and solutions to cover more troubleshooting scenarios, advanced features, and configuration tips. Whether you’re a new user or experienced with VMware, these resources can help you find answers quickly. Explore Knowledge Base.
- Additional Tutorials and Guides: To make it easier for users to get started and fully utilize VMware Fusion and Workstation, we’ve added new step-by-step tutorials and guides. These resources cover everything from installation to advanced configuration, offering practical solutions for your everyday use. Access VMwareWorkstation Documentation | Access VMware Fusion Documentation.
- Community Access: Our user community continues to be a valuable space for exchanging tips, solutions, and insights. We’ve seen increased engagement in the forums, where users are helping each other troubleshoot and share best practices. We encourage you to visit and participate:
These resources are available to all users, and we encourage you to make use of them for self-service support and learning. We believe that having the right information at your fingertips can help you get the most out of VMware products.
Continued Commitment to Improvement
Your feedback is instrumental in guiding the future of VMware Fusion and Workstation. We are continuously reviewing the insights we receive and are committed to making ongoing improvements based on your needs. As always, our focus remains on providing stable, reliable products and responsive support.
We look forward to continuing to improve VMware’s desktop hypervisor offerings and remain dedicated to ensuring you have the tools and resources needed to succeed.
What’s Next?
This shift to a free model is just one step in our ongoing efforts to meet the evolving needs of our users. As we continue to enhance the user experience, we’ll keep refining and expanding our offerings to ensure that VMware Fusion and Workstation continue to provide value.
Thank you for your continued support and engagement with VMware. For more information on VMware Desktop Hypervisors and to access additional resources, visit our product page and FAQ.
