William Lam is currently a Staff Solutions Architect in the VMware Cloud on AWS team within the Cloud Platform Business Unit (CPBU) at VMware. He primarily focus on Automation, Integration and Operation of our Software Defined Datacenter (SDDC). One of his core responsibilities is driving VMC’s Customer initiative and help provide early feedback on the usability, design and architecture of new VMC features and capabilities. He works closely with Engineering & Product Management on developing new ideas and integrations for VMC. Lastly, through customer interactions and feedback he continues to help champion their challenges and needs to help further improve our products and services.