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Monthly Archives: March 2017

Discover VMware Technology Network – Global Forums

Discover VMTN is a blog series that will bring to light the features and functionality within the communities platform that are lesser known, but incredibly useful. This week we start with…

VMTN Global Forums by Language

VMware has offices in 20+ countries, vmware.com has 30+ localized sites, but last month, VMware Technology Network had only a few scatted forums dedicated to enabling peer-to-peer conversations for our global customers.

That gap has been filled with the launch of VMTN Global Forums.

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Communities are an integral part of being a VMware customer. When a customer buys, deploys, or builds on a VMware product, they become a part of the VMware Technology Network, or as our bigger community ecosystem is sometimes called, the vCommunity. VMTN Global Forums by Language now provides a platform to share knowledge, resources, opinions, and gain support, for customers worldwide.

These Forums each have a committed moderator who regulates content to ensure that there is no third-party advertising, and that VMTN’s Code of Conduct is maintained. Check out our list of new Forums and their moderators:

French: @LucD ; @FranckRookie

Italian: @ldelloca

Polish: @inleo

Russian: @AntonVZhbankov

Spanish: @dquintana

Brazilian Portuguese: @rcporto

Japanese: @gowatana

Arabic: @MRoushdy

German: @wila ; @peetz ; @schepp ; @a.p.

Turkish: @ademyetim

Indonesian:@bayupw

So now it comes down to this… Did you deploy a VMware product today? How? Are you upgrading your vSphere from 5.5 to 6? Have you? Head to the forums and engage, whether it’s answering discussions or starting them – from where ever you are in the world.

A Dynamite and Dynamic Community Warrior

*With the below announcement, nominations are now open for winner #4!*

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I am happy to announce the newest recipient of the Community Warrior badge is Ariel Sanchez Mora. Congratulations Ariel! Ariel is truly an embodiment of what he refers to as the vCommunity. He encourages, enables, and emphasizes the success of others through his involvement with not just VMTN, but VMUG, vBrownBag, and vExpert.

I received various nominations for Ariel, but there was one that truly stood out. Check it out:

@nscuola: He’s the reason that I and many others are vExperts in the first place. His contributions are not just related to the VMware community. He’s a VMUG leader and a d*mn good one at that. He’s an integral part of vBrownBag. He should basically have a blue check mark on Twitter since he’s always on there promoting community and virtualization as a whole. Ariel is also one of the more genuine, positive people that I know and encourages everyone who he meets to get more involved in the VMware family (not just community). He’s always pushing for people to give presentations at VMUGs, apply for vExpert, take a certification exam, and just try to do more.

@Nscuola, was then able to announce Ariel’s award at the NY/NJ local VMUG meeting – Ariel’s last before moving to Pittsburgh, PA:

As a community enthusiast, I wanted Ariel’s Community Warrior blog to be dedicated to sharing his passion for the different organizations he is committed to. Learn what he gains through his involvement, and how you can gain the same:

 

VMUG (VMware User Group) (https://www.vmug.com/)

This is where you find people that talk VMware to hang out with. I like to show up early and make sure I meet at least two people I have never talked to before, and I stay around when the event ends. It’s also a great idea to talk to the leaders and ask if you can help, whether presenting or helping do something for any future event. The key here is learning about the day’s topics, but also take the opportunity to make local connections. I’ve been extremely lucky and was able to grab lunch, coffee or a drink with people I met at a VMUG with whom I shared certification targets, VMware design questions, or common setups. 

After years of being a participant, I asked to become a leader, and Mike Martino accepted me in NYC. You can see stuff we do at nycvmug.blogspot.com for ideas (and every VMUG has their own ideas) so your focus should be on what you can do for your local one. And if going to an event is difficult, save a PTO day and at least go to the UserCon – these are one day mega events which you just can’t miss!

 

vBrownBag (http://vbrownbag.com/)

This is where you learn about the latest in tech or get additional help for certification exams. These are 80% online and 20% real life. vBrownBag is a volunteer organization of people trying to help others learn virtualization technologies. Most known for publishing free YouTube videos on all sorts of topics, they are sometimes sponsored to organize live TechTalks at major conferences, such as VMworld. I found this community through word of mouth, fell in love with the format and general vibe, and became a presenter, and later crew member. Getting involved with vBB has been one of the greatest experiences of my life – it’s a lot of positive energy all around. This is where you can not only get better, but also make friends all over the world!

BONUS: https://www.youtube.com/watch?v=D6EXOppwAOM – Ariel’s vBrownBag interview with me in my first month working as VMTN Community Manager at VMworld.

 

vExpert (https://communities.vmware.com/community/vmtn/vexpert)

This is what you get for helping others – and being a vExpert is awesome! The vExpert program is directly run by VMware to recognize champions for VMware technologies. Those that attain the award get access to perks such as home lab licenses, vendor perks (the Pluralsight subscription is my favorite) but most importantly access to a lot of folks who in many ways are on the bleeding edge of VMware technologies. I love helping people aspiring to make vExpert – reach out on twitter and I will be more than glad to help you! Check out a more thorough explanation of vExpert, including my past submissions, here: https://sites.google.com/site/arielsanchezmora/home/vmware/vexpert

Want to see what the vCommunity looks like? Ariel shared some awesome photos: https://drive.google.com/drive/folders/0B0f3j2qpiltMZGJqOGFQUXBseVU?usp=sharing

 

Thank you, Ariel! To get in touch with our newest Community Warrior, follow him:

On Twitter: @arielsanchezmor

On VMTN: @arielsanchezmor

On his blog: arielsanchezmora.com

And don’t forget to submit your nomination for the next valiant Community Warrior by reaching out to me on VMTN, @KTbradley, or emailing your nomination to katieb@vmware.com.

5 Can’t Miss Features: VMTN on Jive 8

VMware Technology Network has sprung into Spring 2017 with a successful platform upgrade from Jive 7 to Jive 8. This was a team project and credit must be given where credit is due – internal and external teams (vExperts & VMTN User Moderators) contributed to User Acceptance Testing, Jive provided ample support, and the VMware IT team did a spectacular job executing on this in the final hour. This was a community effort and I commend you all!

With this advancement, we are bringing our community new and improved features and functionality. Check out these 5:

Mobile Responsiveness

Communities now supports a clean, simple, and responsive design on mobile, including small width for phones, and medium for tablets. Visit communities.vmware.com on your mobile device to test it out for yourself.

Screen Shot 2017-03-20 at 10.17.22 AM Search Enhancements

Search has been redesigned and upgraded to Spotlight Search. You can access Spotlight Search by clicking the magnifying glass on the top right corner of any communities’ page. Spotlight provides suggestions, your history, and any pages you have bookmarked, prior to you entering keywords. Once keywords are entered, Spotlight provides relevant content, people, and places.

Search 1

Search 2 Improved Performance

Prior to the Jive upgrade, the team collected data from users all over the world around page load times. We determined the control variables that needed to be maintained by each participant, the intervals in which we would collect data, and our hypothesis’, which were proven true. We hypothesized that isolating certain communities from the VMTN umbrella and moving content to reduce the number of sub-communities would increase page-load times. We also hypothesized that a platform upgrade would increase performance. This is what we saw:

  • Forum content (discussions/documents) – global average page-load times (seconds):
    • Jive 7 – pre-data movement: 17.77
    • Jive 7 – post-data movement: 6.63
    • Post Jive 8 upgrade: 4.07

VMTN Forums by Language

The demand was clear in Jive 7; people need a place to find peer-to-peer VMware support in their native language, and that is what we’ve provided. We created 12 forums under the parent community VMTN Forums by Language, where users from all over the world are encouraged to come engage. Each forum has a dedicated moderator. Join the conversation here.

News (Formerly Activity)

Visit the News tab on the top of every page immediately next to “Browse” or visit https://communities.vmware.com/news?channel=discovery now to explore. The News page features tiles to help direct you towards the most active people, places, and content quickly. This page also provides quick access to your Connections Stream, what’s Top & Trending, and the Most Recent content streams.

News can be personalized by every user. Users can make multiple streams by selecting “New Stream” and customizing which Places, People, and Tags they would like to appear there. They can name the stream accordingly, and select whether or not they would like email updates on said stream.

For an in-depth visual tour of the new News interface click here.

Visit communities.vmware.com yourself to see what else Jive 8 has to offer. While you’re exploring, head to CloudCredibility.com, where completing VMTN tasks will gain you 3x the points on Triple Point Tuesday this Tuesday (3/21).

And finally, don’t forget to come back and leave us feedback, what do you think of Jive 8? Are these features helpful?

Congratulations to our New Community Warrior!

*With the below announcement, nominations are now open for winner #3!*

Maybe I’m a sap, but again I found it extremely difficult to sift through all of the fantastic nominations I’ve been receiving and select our next Community Warrior.  What swayed me was the nomination from our first warrior @LucD, which was just one of many I received for this individual:

“For my nomination, I would propose Wil (wila).

He’s an active, friendly and knowledgeable Community member/moderator.

Wil has a very keen and analytical mind.

Imho, it’s people like Wil that make VMTN a success with users.”

In my honest opinion, I agree. Congratulations, @Wila on receiving the second Community Warrior Badge Award this year! Also, check out the new, spiffy Community Warrior badge…

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What’s striking about the Community Warrior Badge Program is the opportunity to glance into the dynamic use cases happening daily within VMTN. @LucD was sharing scripts and fulfilling his passion for automation by helping others. @Wila is an End-User Computing expert and also an inventor who taps into a completely different side of communities. Learn a little bit more about @Wila:

K: After spending 10+ years on VMTN, and 7 years moderating, what is one moment that stands out as the most memorable?

W: I’ve tried to think about it, but I could not single out one moment that stands out for me, instead there are many. When a user comes to the forum for help with his/her problem then the moment that stands out for me is when the user comes back with the answer on what helped fix their issue. This is what it is all about as far as I’m concerned. The answer to a problem, one that also helps others.

Either by googling and finding an answer to their issue that way or by us volunteers trying to help out as it helps in learning what eventually fixed their issue.

K: As a community veteran, in your opinion what is the most underrated function offered within communities?

W: The overview page of each forum has a bunch of links to great articles that answer quite a few problems people have. Sometimes they refer to older products, but most often what is stated there is still relevant. In addition, the official documentation for the products that I spent most of my time helping out – VMware Fusion and VMware Workstation – have great tidbits and are well worth bookmarking.

Workstation 12 documentation

Fusion 8 documentation

K: Tell us one or two fun facts that we would not know about you from your community involvement.

W: Most people in the VMware community have a day job in virtualization. In my case, I’m just a user (*) of VMware Workstation/Fusion. At my day job my income comes from writing source code as a consultant for other software companies, mostly business and/or database oriented software. Most of that is done in a programming language called DataFlex, which happens to be very unknown, but powerful. I also run an Open Source website for that programming language and have helped to built a variety of software and components for it. For example, the code editor I write most of my source code in – not just DataFlex – was written using DataFlex and some sprinkles of C++ here and there.

(*) That was correct until October last year, I have since launched a product called Vimalin. Vimalin can be used for backing up VMware Fusion virtual machines, so I finally stepped a bit beyond the line of “just user” of VMware products. The reason for me in building that product was that I saw quite a few people depending on Time Machine for backups, only to find out that Time Machine is not reliable for that kind of backup (large binaries files changing over time). Apologies for the sales speech, however it is also an attempt in me helping out, the free version of Vimalin can still backup/restore your important VMs. The commercial variant has a few more features and helps me in being able to dedicate more time and improve Vimalin and add features.

K: What is the best way to connect with you?

http://www.twitter.com/wilva

http://www.antwise.com

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It’s inspirational to see users who not only gain from the community, but spend an equal, likely larger amount of time giving back. Reach out to @Wila to congratulate him, follow him, and try out Vimalin.

Then be sure to submit your nominations for Community Warrior #3. Who has stood out in your favored community lately? What warrior has been knocking down questions left and right? Contact the Community Manager @KTbradley on VMTN or through email at katieb@vmware.com.