IT teams around the world are leveraging secure access service edge (SASE) to significantly improve their network management. Combining SASE with Artificial Intelligence for IT Operations (AIOps) enables them to scale their visibility across the entire network, helping them spot network issues early and perform self-healing, increasing efficiency and productivity across the enterprise.
When the
pandemic arrived, that number exploded practically overnight, making working
from home (WFH) the new normal for enterprises around the world.
IT teams
encountered a logistical nightmare as they were tasked with supporting a
network using outdated tools. End users were suddenly forced to cope with
issues ranging from high-latency app access to dangerous cyber security
threats.
To support
their distributed workforce, network operations teams evolved by integrating a
cloud-based model that leveraged secure access service edge (SASE) to simplify
and modernize IT operations, improve connectivity, ensure low latency for users
and boost security for every WFH user.
When
organizations teamed SASE with AIOps, they took their network management to an
entirely different level, gaining complete visibility into their networks. Combining
machine learning, AI, big data, and other advanced analytics technologies to
enhance IT management, AIOps delivers a game-changing capability to radically
improve IT operational
efficiency.
Drowning
in Data No More
What
happens when thousands, even millions of employees, devices and apps are
suddenly using remote networks that corporate IT doesn’t control? It creates a
myriad of issues that threaten business continuity, ranging from dropped Zoom
calls to apps that run at a snail’s pace.
Now
fielding calls from users all over the world, the IT team is drowning in data
as they leverage antiquated legacy tools to study countless data points,
determine the root cause of network and security issues, and perform corrective
actions.
To effectively address these problems, administrators require AIOps as part of a next-gen networking and security solution that empowers teams to scale across the entire enterprise network with lightning speed. In fact, 44% of IT teams say AIOps is key for helping them optimize their networks. Equipped with capabilities like anomaly detection, automated root cause analysis and self-healing, administrators can rapidly react and engineer solutions, which could range from increasing bandwidth to improving quality of service settings.
Under the Hood: Keys for Deploying AIOps
Using AIOps helps teams effectively scale SASE by analyzing network performance and every user’s application experience. This gives teams a holistic view of the entire network landscape and reduces their workload — especially critical if teams are facing personnel shortages — and improves their output. In fact, 41% of IT workers expect AIOps to enhance their operational efficiency.
What’s the secret to deploying AIOps across your network?
It starts by analyzing the transactions of every end-client device on your network as they connect and access critical applications. To do this with VMware SASE, all it takes is enabling VMware Edge Network Intelligence™ in the VMware SD-WAN Orchestrator and you are good to go.
Next, augment your analysis by sending additional data sources to the
system including from wireless LAN controllers, application servers, and
optionally end-client devices by way of the VMware Edge Network Intelligence client
application.
Once your data starts pouring in, VMware Edge Network Intelligence will
automatically measure and baseline device performance, detect anomalous
behavior, determine root causes and even recommend improvements, and
automatically program the network for remediation.
Since the pandemic arrived —
and even before —
more and more employees across industries increasingly began working remotely.
This trend isn’t likely to subside anytime soon and as more users and more apps
tap into enterprise networks, IT teams must provide SASE at scale by using
AIOps. This empowers them to catalog and measure tremendous amounts of data for
boosting app performance and network self-healing so that WFH employees are
more productive than ever.
Want to learn more about how enterprises can incorporate SASE solutions with AIOps smarts? Check out the webinar, “Prepare for a Work from Anywhere Future with AIOps-driven SASE” on August 26 at 10am PST or watch on demand later.
