VMware Explore Las Vegas is coming up soon, and there are plenty of exciting Customer Experience and Success (CXS) sessions to look forward to.
CXS is committed to helping VMware customers adopt and continually get value from the VMware investments they’ve made. By collaborating directly with our team of experts from VMware Professional Services, VMware Customer Success, VMware Learning, and VMware Global Support teams, you can maximize the value of your VMware investments.
At VMware Explore, we are sharing the knowledge we have acquired through our hands-on work with customers to help you design, deploy, manage, and optimize your IT solutions.
Check out these can’t-miss CXS sessions:
Monday, August 21st
Meet the Cloud Migration Experts – Session 1093
Meet the Expert Roundtable | 1:00 PM PT
VMware Workspace ONE administrators, would you like to supercharge your Windows device management? Learn about capabilities of the VMware Dynamic Environment Manager system and how integrating it with your Workspace ONE deployment dramatically enhances your Windows device management. VMware Dynamic Environment Manager combines the ease of managing application and persona settings with providing end users with a personalized desktop experience across any virtual, physical and cloud-based Windows desktop environment. This focused, powerful and scalable solution is engineered to deliver workplace productivity while driving down the cost of day-to-day desktop support and operations.
Windows Nirvana: VMware Dynamic Environment Manager for Workspace ONE Admins – Session 1989
CXS Theater | 1:00 PM – 1:45 PM PT
VMware Workspace ONE administrators, would you like to supercharge your Windows device management? Learn about capabilities of the VMware Dynamic Environment Manager system and how integrating it with your Workspace ONE deployment dramatically enhances your Windows device management. VMware Dynamic Environment Manager combines the ease of managing application and persona settings with providing end users with a personalized desktop experience across any virtual, physical and cloud-based Windows desktop environment. This focused, powerful and scalable solution is engineered to deliver workplace productivity while driving down the cost of day-to-day desktop support and operations.
Cost-Effective and Sustainable Multi-Cloud Model with VMware Aria Operations – Session 1047
CXS Theater | 2:00 PM – 2:45 PM PT
VMware Aria Operations maximizes the visibility and control of multi-cloud environments, giving administrators and cloud architects the possibility to make decisions that will improve costs and reduce waste associated with virtual machine and application resource utilization. Learn how to use VMware Aria Operations to optimize your multi-cloud infrastructure, discover where you can save money by sizing your workloads according to historical data, and have the power to predict future growth and adjust budget based in real metrics.
Collaborating to Avoid Cloud Chaos – Session 1352
CXS Theater | 3:00 PM – 3:45 PM PT
The cloud has fundamentally changed the way we all do business. Cloud teams too often do not have the collaborative skills they need to succeed, especially in a multi-cloud environment. The key to avoiding cloud chaos is the way the often-siloed cloud teams interact and collaborate. Whether you are working from home with a team that spans the globe or in person at the data center, the power of collaboration can help you, your team, your organization, and your customers shift from cloud chaos to a cloud-smart operating model. We will share a proven framework for generous collaboration that enhances your path toward success and long-term career growth. Through case studies and an interactive approach, you will discover a new methodology to make collaboration a success and drive your career forward.
Exam Guide Review: VCP-DCV – Session 1186
CXS Theater | 4:00 PM – 4:45 PM PT
Considering becoming a VMware Certified Professional in Data Center Virtualization (VCP-DCV)? Join this review of the VCP-DCV exam guide. VMware instructors Joe Cooper and Steve Baca will answer your questions about the VCP-DCV exam as we review the logistics and content of the test. We will offer tips and tricks for success and host a VMware vSphere trivia contest to test your knowledge.
Tuesday, August 22nd
Deadbolting the Doorway: Securing Horizon with Workspace ONE – Session 1403
CXS Theater | 10:30 AM – 11:15 AM PT
Today’s hybrid computing landscape has given IT a workforce to be reckoned with. End users have gone to the other side of the fence and seen the grass truly is greener. While the VMware Horizon administrator’s focus is typically on provisioning, configuring and securing virtual workloads within the data center while also providing a robust end-user experience, it is imperative to also consider the devices from which end users are connecting. Integrating Horizon with VMware Workspace ONE enhances the end-user experience and allows IT administrators to implement a true Zero Trust model for access, ensuring user authentication accounts for user identity, location, device health, and compliance. Learn why integrating Horizon with Workspace ONE can take your VDI game to the next level.
Liberty Mutual – VMware Cloud Foundation Modernization Journey – Session 2278
Breakout Session | 11:00 AM – 11:45 AM PT
Liberty Mutual (LM) is the sixth-largest global property and casualty insurer, and a Fortune 100 company with more than 50,000 employees in more than 900 locations worldwide. LM offers a wide range of insurance products and services across the globe. LM has implemented VMware Cloud Foundation at two different sites with more than 450 nodes. It is protected using VMware Site Recovery Manager to support our critical Microsoft, Linux, and Unix applications and the VDI environment for most of our employees. In this session, you will learn about LM’s transition to a modern cloud platform, the need for transformation, its significance, and VMware’s key role in this journey.
Extending the Capabilities of VMware Aria Automation – Session 1431
CXS Theater | 11:30 AM – 12:15 PM PT
Out of the box, VMware Aria Automation is capable of deploying VMware vSphere virtual machines, AWS cloud instances, Microsoft Azure cloud machines, Google Cloud Platform machines, Kubernetes clusters, and more. It provides policy-based approvals, deployment leases, day 2 operations policies, and more. But to fully accelerate IT operations requires integrating VMware Aria Automation with third-party systems, such as CMDBs, asset management databases, directory systems, and other customer-specific systems. This session will show how to extend the capabilities of VMware Aria Automation using VMware Aria Automation Orchestrator workflows and Action Based Extensibility (ABX) actions.
Demystifying Distributed Security – Session 1385
CXS Theater | 12:30 PM – 1:15 PM PT
VMware NSX Distributed Firewall and VMware Distributed IDS/IPS provide security services in the kernel through processing rules and signatures intrinsically within the virtual networking infrastructure. So how does it work? We will show the inner workings of the distributed services from an architectural standpoint. More importantly, we will discuss the best implementation techniques as well as troubleshooting tools for examining the effectiveness of the strategy deployed. We will show how to simplify the configuration of the centrally managed protection mechanisms and greatly reduce the time and effort needed to put a tight security policy in place.
Lessons Learned from the Most Complex VMware Aria Automation 7 to 8 Migration to Date – Session 1318
Breakout Session | 1:00 PM – 1:45 PM PT
In this session, learn and understand everything that happened under the hood in VMware’s most complex migration to date of VMware Aria Automation (formerly VMware vRealize Automation) version 7 to 8, involving an industry-leading transportation customer. Find out how we were able to solve their unique use case and, through careful thinking and thousands of lines of code, get them to the finish line.
Best Practices for Hardening Your VMware Infrastructure – Session 2105
Breakout Session | 1:30 PM – 2:15 PM PT
Enterprises of all sizes are under constant threat of damages caused by unauthorized access to their networks and infrastructure. Today’s sophisticated attacks continue to evolve and can run within complex, multi-cloud infrastructures and maximize their attack surfaces. Vigilance and best practices are the first defense to creating a more resilient environment. In this session, you will learn how to: • Evaluate your current security state. • Define your future-state cybersecurity strategy. • Harden your VMware environment. Join us to discuss how VMware Professional Services can help you understand your current security risk footprint and achieve a secure and resilient future state.
Multi-Cloud Adoption Framework: From Cloud Chaos to Cloud Smart in 5 Steps – Session 1075
CXS Theater | 1:30 PM – 2:15 PM PT
There are several well-architected frameworks, maturity models, and cloud adoption frameworks that exist in the market today. But these each focus on a single public cloud provider with an emphasis on cloud-first deployments. In contrast, VMware’s customer environments span multiple clouds and deployment models, including on-premises private cloud, public cloud, and hybrid cloud. Yet prescriptive guidance for supporting true multi-cloud deployments is often lacking in the existing frameworks. With our approach, we will guide you through the five essential steps, from assessment to implementation. You will learn how we can assess, plan and build well-architected, cloud-based solutions using the VMware Multi-Cloud and Application Maturity Model, the VMware Multi-Cloud Adoption Framework, and the VMware Cloud Well-Architected Framework.
State of Idaho: How to Modernize a State from A to Z – Session 1919
Breakout Session | 1:30 PM – 2:15 PM PT
The State of Idaho is transitioning from a classic silo organization model to a fully automated service provider for all 20 agencies. This new architecture is impacting: • Agencies – More flexibility (VMware Aria Automation), agility (VMware Tanzu), and visibility (VMware Aria Operations), as well as showback/chargeback for costing • State of Idaho employees – Dropship provisioning and automatic enrollment (VMware Workspace ONE) • State of Idaho executives – Improved delivery and accessibility of government services and information with more privacy and security • The community – Budget control and information access
Deep Dive: Overcoming the Performance Obstacles in the Multi-Cloud Journey – Session 1065
CXS Theater | 2:30 PM – 3:15 PM PT
In the multi-cloud journey, resource utilization can become a challenge if not properly configured. In this session, we will explain how to leverage your technical skills to identify and resolve performance issues properly by identifying any component involved in the optimal operation of your workloads. Learn about the do’s and don’ts on your cloud with real-life scenarios, demos, and hands-on participation. Find out how to interpret low-level errors, and dive deep into the VMware resources to diagnose and troubleshoot performance issues, decreasing downtime and stabilizing your environments faster than ever.
vSphere Cloud Native Storage Management and Troubleshooting for VI Admins – Session 1783
CXS Theater | 3:30 PM – 4:15 PM PT
With the growing adoption of cloud native technologies and the need for persistent storage to service these workloads, VMware vSphere admins are being exposed to new technologies they are unfamiliar with. In this session, you will learn how containerized workloads can be deployed in a vSphere environment and how to allow your DevOps team to consume your traditional storage for their cloud native workloads. We will demonstrate the workflows from container creation to storage provisioning as well as discuss use cases we have encountered in supporting VMware’s customers. We will also cover deployment, upgrading and troubleshooting of the vSphere Container Storage interface driver as well as vSphere cloud native storage components within VMware vCenter Server. Finally, we will introduce a CNS manager for migrating workloads to different storage systems.
Put VMware Skyline to Work: Get Maximum Value from Proactive Support – Session 3003
CXS Theater | 4:30 PM – 5:15 PM PT
Take a journey with us to learn how to get the most out of VMware Skyline proactive support. VMware Skyline Advisor Pro is included at no additional charge with your VMware support subscription or TAM engagement. We’ll take a deep-dive into several key Skyline features, including: proactive findings and recommendations; upgrade recommendations; and automation capabilities, including automated endpoint detection, VMware Skyline Collector automation and the Skyline Automation Toolkit Fling. Don’t miss this informative session designed to make you an expert at leveraging all that Skyline has to offer.
Wednesday, August 23rd
Horizon TLS Certificates and You: A Technical Walk-Through – Session 2331
CXS Theater | 9:00 AM – 9:45 AM PT
Securing traffic is everyone’s job. VMware Horizon encrypts traffic between different components and endpoints. VMware experts will explain how you, as an EUC administrator or architect, can understand the security certificates in your environment. Different deployment conditions and use cases, what to troubleshoot when things go wrong, and end-to-end lifecycle management will also be covered.
VMware Cloud Foundation Architecture Lessons Learned – Session 1510
Meet the Expert Roundtable | 9:30 AM – 10:00 AM PT
Do you have questions about architecting VMware Cloud Foundation? Want to discuss real-world lessons learned during implementations? VMware Cloud Foundation is an awesome automation engine for your software-defined data center (SDDC), but you still need to understand how the platform is different from deploying a traditional VMware vSphere environment, as well as the common challenges seen during and after the deployment. Consult with an expert to answer your questions and to better arm yourself with knowledge on architecting and implementing VMware Cloud Foundation in your environment.
Modern Application Lifecycle Management with VMware Apps on Demand – Session 1189
CXS Theater | 10:00 AM – 10:45 AM PT
With VMware’s latest Apps on Demand capability, managing your Windows applications in a modern way has never been easier. In this session, you will learn how to use solutions from VMware and Rimo3 to rethink how your applications are managed and delivered today. Through a series of demonstrations from the viewpoints of the administrator and end user, you will see and learn how quickly applications can be packaged or converted from existing formats, tested, entitled to each user, and delivered on demand through VMware Horizon or Citrix. Find out how to roll out and roll back application updates through user acceptance testing and production, monitor application usage, and enable self-service and SSO to SaaS and virtual applications and desktops.
VMware Cloud Foundation Deployment and Operations for Administrators – Session 1514
CXS Theater | 11:00 AM – 11:45 AM PT
Packed with live demonstrations, this tutorial will start by walking through the process of preparing for deployment of VMware Cloud Foundation using the planning and preparation and deployment parameters workbooks. These important tools will showcase how precise the planning process needs to be and how it is easily simplified. After this, we will showcase the bring-up process for VMware Cloud Foundation and the different products deployed. Once the bring-up process is completed, we will walk through the different operational procedures, such as adding hosts and workload domains, updating the environment, and automating password and certificate management with the available security operations. Finally, we will discuss adding solutions, such as VMware Tanzu and VMware Aria, to an environment.
Policy Management of Your Multi-Cloud Solution Using Tanzu Mission Control – Session 2368
CXS Theater | 12:00 PM – 12:45 PM PT
Learn how VMware Tanzu Mission Control applies Kubernetes policies and VMware Tanzu packages to Tanzu Kubernetes clusters on VMware vSphere, AWS and Azure, making them enterprise ready. Once those policies and packages are applied, learn how to check policy compliance across a multi-cloud environment using Tanzu Mission Control.
DRaaS and On-Premises Disaster Recovery Solutions: Go from Zero to Hero – Session 1280
CXS Theater | 1:00 PM – 1:45 PM PT
In today’s world, disaster recovery is not only about protecting the enterprise during a data center failure. The truth is there are bad actors out there also trying to extort money through ransomware. It’s time to get serious about disaster recovery, and VMware is here to help. Protect your business from human, climate and ransomware disasters. Learn from our experts about VMware’s various disaster recovery solutions from on-premises to our disaster recovery-as-a-service (DRaaS) offerings with ransomware recovery options in the cloud. Define the recovery strategy and protect your assets.
Private Cloud Transformation: Building First Citizens Bank’s SDDCs – Session 2334
Breakout Session | 1:15 PM – 2:00 PM PT
First Citizens Bank’s transition from their legacy data center architecture to a Software-Defined Data Center (SDDC) required tight integration from multiple teams, processes, and solutions to be successful. Explore how they transformed their operations, rapidly integrated advanced security capabilities, and accelerated platform delivery. Their new private cloud, built on VMware Cloud Foundation (VCF) with Advanced Threat Protection (ATP) and the NSX Advanced Load Balancer (ALB), provides a self-service platform deploying applications protected by advanced security capabilities and managed by collaborative, cross-functional teams.
CLI Troubleshooting Nuggets – Session 1641
CXS Theater | 2:00 PM – 2:45 PM PT
Join us for a fast-paced session covering an array of CLI driven solutions for popular problems in the VMware vSphere Platform. Topics include vSphere Client performance-based snapshot management, VM rightsizing (non-uniform memory access, CPU hot add, CPU allocation), vim-cmd, esxcli, vimtop, and esxtop.
ADFS Deployment for Cloud or On-Premises Infrastructure – Session 1098
CXS Theater | 3:00 PM – 3:45 PM PT
Multifactor/two-factor authentication (MFA and 2FA) is becoming a very common enterprise cybersecurity practice. Starting with VMware vSphere 7, we included support for VMware vCenter identity federation. In this session, we will provide a technical deep dive into how vCenter interacts with Active Directory Federation Services (ADFS), walking through the configuration process, and reviewing the troubleshooting best practices for a successful implementation.
Demystifying VMware NSX Federation Stretched Networks – Session 1389
CXS Theater | 4:00 PM – 4:45 PM PT
VMware NSX allows for multiple sites to share networking and security configuration through a single policy. Huh? You knew that, right? Do you realize that Geneve is used to connect TEP to TEP in a single site? Did you know that Geneve is also encapsulating traffic between the sites? What about the overhead? What about the tunnel management? Well then, you’ve come to the right session. We’ll do a deep dive on the configuration of site-to-site stretched networks. No question will go unanswered as we discuss the entire complexity in a single session.
Thursday, August 24th
Demystifying the Upgrade Lifecycle of VMware Cloud Foundation – Session 1045
CXS Theater | 9:00 AM – 9:45 AM PT
Join this informative session packed with practical insights and solutions that will help you streamline your VMware Cloud Foundation upgrade process. Our expert speakers will guide you through the upgrade lifecycle of core components, such as VMware NSX, VMware vCenter, and VMware ESXi, and show you the upgrade bundle availability determination process. Plus, you will learn about tips and tools available that simplify this process and help you troubleshoot both proactively and live, saving you time and effort. We will also dive into the lifecycle of the VMware Aria Suite of products within a VMware Cloud Foundation environment. And if you’re managing upgrades in an air-gapped private cloud environment, we’ve got you covered with practical solutions to overcome any challenges.
Enhancing Efficiency by Integrating VMware Products into ESM – Session 1952
CXS Theater | 10:00 AM – 10:45 AM PT
Attend this session to discover how automating and integrating VMware products into enterprise service management (ESM) can enhance efficiency and streamline processes. Gain valuable insights and learn about real use cases and customer success stories on the automation and integration of VMware products into your enterprise service management processes. You will leave this session with practical knowledge and a deeper understanding of VMware product integration within your ESM environment.
Workload Migration in the Multi-Cloud Era – Session 2183
CXS Theater | 11:00 AM – 11:45 AM PT
Multi-cloud is new industry standard, and the need for multi-cloud workload mobility is evolving. Workload migration to cloud is a complex journey with many pitfalls. In this session, we will walk through how VMware helps our customers simplify the complexity with proven methodology and a purpose-built toolchain to migrate the workloads across clouds in large scale without any unplanned outages to the business. We will also share some real-world customer case studies on how we helped them with successful cloud migration strategies.
Wellstar Empowers Healthcare with Cutting-Edge Horizon Hybrid Flexibility – Session 2079
Breakout Session | 12:30 PM – 1:15 PM PT
Healthcare spending continues to grow in the United States. Wellstar, one of the largest health systems in the state of Georgia, is tackling this challenge by embracing integrated digital healthcare and leveraging technology to drive growth and simplify IT delivery for more than 25,000 care providers across more than 300 facilities. In this session, you will gain insights into Wellstar’s experience using VMware End-User Computing solutions, which enable clinicians with secure access to patient information and applications from any location, anytime, using any device. Additionally, we will explore Wellstar’s multi-cloud EUC strategy and its use for the next generation of highly agile, impactful clinical user experiences.
Professional Services Design Best Practices: A Panacea for Multi-Cloud Chaos – Session 2756
CXS Theater | 1:00 PM – 1:45 PM PT
As the industry continues to pivot toward SaaS-based multi-cloud solutions, the choice of platform flexibility creates greater complexity and nuances. We need to ask ourselves how do we address the problems arising from snowflake designs that lead to non-standardized deployments, unpredictable service consumption times, higher TCO, lower solution adoption, waning user trust, and the like. In this session, principals from VMware Professional Services will cover real-life customer situations from global financial institutions and other global deployments to showcase the applicability of the best practices design principles for infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and operations-as-a-service (OaaS) solutions leading to successful production deployments on multi-cloud platforms.
Let’s go!
See a few sessions you’re excited about? Add them to your VMware Explore Las Vegas agenda today!
Don’t forget to check out all the other CXS activities and discounts at VMware Explore Las Vegas.
Thinking about joining us in Barcelona? CXS will be hosting similar events at VMware Explore Barcelona. Register today and peek at some of the sessions already planned.
