Recent Posts

Intelligent Operations: Technology Alone is Not the Answer

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By Kevin Lees and Andy Troup Technology is a critical enabler in helping IT support, if not drive, their company’s business outcomes. But it is “just” an enabler and without understanding how to operationalize a technology, all of the benefits afforded by it will never be fully realized. This is especially true if we consider Read more...

Intelligent Operations: Monitoring and Change Management

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Change Management – seen as both a blessing and a curse by IT.  When I ran infrastructure operations for a global ASP back in the day, I saw it as a necessary evil that I learned to love over time. While at VMware, I’ve worked with customers who either don’t have change management or don’t Read more...

Intelligent Operations: The Importance of Training

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VMware’s VMware vRealize Operations, VMware vRealize Log Insight, and VMware vRealize Network Insight enable Intelligent Operations. From the vRealize Operations Manager out-of-the-box dashboards and metrics, guided analytics-based root cause analysis with recommended remediation, integrated vRealize Log Insight providing context sensitive logs, vRealize Network Insights mapping of data paths across virtual overlay and physical underlay coupled to fully customizable dashboards, super metrics, Read more...

The Intelligent Operations Journey

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IT is undergoing a transformation – or at least it should be. Whether it be transforming to a digital business, increasing business agility, improving time to market, or focusing more on business outcomes that drive overall business value, IT is the enabler and can be the driver. But, IT is being asked to “step up” Read more...