See how VMware vRealize Automation (formerly vCloud Automation Center) and Avnet Services’ BMC Remedy ITSM and Atrium CMDB Plug-ins accelerate the delivery of Enterprise IT services.
A cloud management platform for the hybrid cloud, VMware vRealize Automation empowers IT to accelerate the delivery of personalized, business-relevant IT services, while maintaining IT control. When used with vRealize Orchestrator plug- ins, vRealize Automation can be used with your existing IT tools.
Avnet Services has developed a vRealize Orchestrator plug-in to directly manipulate BMC Remedy ITSM tickets and CMDB CIs. This bridges the gap between your VMware-based virtualization layer and IT Service Management by enabling enterprise operational process automation and data integration with BMC Remedy ITSM servers to improve process efficiency and reduce manual labor.
Date: Monday, September 29, 2014
Time: 10am PDT (1pm EDT / 7pm CET)
Presenters:
Anuj Tuli, Program Manager of Automation Solutions, Avnet Services
Vijay Dwivedi, Product Marketing Manager, VMware
Learn more about how vRealize Automation integrates with BMC’s IT Service Management suite. Take our Hands-On-Lab by visiting http://labs.hol.vmware.com/ today. Lab SKU: HOL-PRT-1466
This and other vCenter Orchestrator plug-ins that work with vRealize Automation can be found here: http://www.vmware.com/cmm on VMware’s Solutions Exchange.
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