Cloud Partner Navigator is now a true partner portal as we have migrated all end customers on the Cloud Services Platform (CSP).
Cloud Services Provider – SaaS (CSP-SaaS) tenants would be able to access all capabilities via the Cloud Services Platform, whereas all CSP-SaaS partners would continue to manage the customers via Cloud Partner Navigator (CPN).
What does this mean for our Cloud Services Provider – SaaS partners?
- No loss of functionality while managing end customers/ tenants.
- No switching between Provider Org and Tenant Org.
- All capabilities are available on the CSP-SaaS provider org.
What does this mean for the end customers of Cloud Services Provider – SaaS partners?
- They no longer need to login to Cloud Partner Navigator and all capabilities would be accessible via CSP.
- No loss of functionality
- At par with other end users and direct customers.
What are the changes?
Provisioning a Service for End Customer by CSP-SaaS partner:
- Login to CPN and go to the ‘Services‘ page.
- The CSP-SaaS partner would be able to see a new tab: ‘Services Provisioned for Customers‘
- On this new tab, CSP-SaaS partners would be able to search for the customer and provision the service for them.
- Provisioning and launch functionalities are the same as before.
Watch this video to learn more.
Managing Customers:
- CSP-SaaS partners can log into CPN and go to the ‘Customer Management‘ page.
- Partners would be directed to the Customer Management page when they click on the customer/ tenant.
- IAM and Organization capabilities would be available here. CSP-SaaS partner would no longer have the ‘Switch to customer org link‘.
- CSP-SaaS partners would be able to perform all IAM and organization activities here.
Watch this video to learn more.
Access these Cloud Partner Navigator documents for details:
- Provisioning services for a customer organization
- Managing user roles in customer organization
- Managing commit contracts
If you have any questions, please reach out to us at [email protected].
