In the world of telecommunications, consistent delivery of high quality service is everything – and Mitel powers two billion connections a day to over 70 million end users around the world.
Feeling the grip of costly on-premises data centers, legacy systems, aging communications contracts and increasing user demands, Mitel felt it was moving away from its mission to deliver unified communications that were ‘brilliantly simple’.
Mitel called on Rackspace, a premier partner in the VMware Cloud Provider Program, to develop a cloud-first infrastructure solution that would help transform their legacy systems and processes, allowing Mitel to deliver a richer experience to its customers.
Watch the video below to see how Mitel overcame its digital transformation challenges.