At Broadcom, we want to ensure customers and channel partners can access our latest software in a secure and reliable manner. Starting March 24, 2025, there will be an important change to how you download VMware software binaries (including updates/patches) for VCF, vCenter, ESX, and vSAN File Services. This update streamlines access and aligns with current industry best practices.
Here’s everything you need to know about what’s changing and how it impacts you.
What’s Changing?
Starting March 24, 2025, we’ll be transitioning from our current binary download process to a new method. This change will:
- Centralize to a Single Download Site: Software binaries will be downloaded from a single download site vs several different download sites. This is available for both online and air-gapped environments.
- Introduce Download Verification: Downloads will be authorized through a unique token. The new URLs are embedded with the token to verify that you, as an authorized user/party, are the one downloading the file.
Note: Existing download URLs will be available for a one-month period to help with this transition. On April 24, 2025, existing download URLs will no longer be valid. This change impacts in-product downloads and does not impact manual downloads performed via the Support Portal.
What Does this Mean for You?
Here’s what you need to do:
- Obtain “Download Token”: Login to support.broadcom.com to download your unique token.
- Review Technical Documentation: Read the KB articles that outline the requirements and steps.
- Update In-product URLs: Broadcom will offer a script that will help automate the replacement of existing URL endpoints into ESX, vCenter, and SDDC Manager.
- Update Automation Scripts (if applicable): If you have any custom scripts, update the URLs according to the guidance provided in the KB articles.
Where Can You Go for More Information?
Here are some resources to guide you through the transition:
- KB Article: VCF Authenticated downloads Configuration Update Instructions
- KB Article: Authenticated Download Configuration Update Script
If you run into issues implementing the steps in the KB and have web support portal questions, please reach out to our GCA (Global Customer Assistance) team. For any questions regarding the KB, please contact our global support team.
