Lisa Perri has been involved with international standards, governance, risk management and compliance frameworks for over 25 years. Starting in manufacturing with total quality management (TQM) programs supporting ISO 9000 compliance, she transitioned to IT, evaluating baseline requirements for comparing early web co-location providers. Lisa was the first US industry analyst to conduct public research on the adoption of the ITIL framework amongst IT service providers and customer enterprises in the early 2000s and built or grew several global service management software platform solutions as the lead product manager/marketer. Currently, Lisa works on the VMware security solutions team encompassing across the VMware portfolio. This includes ISO/IEC 27001, 27017 and 27018, PCI DSS, the Cloud Security Alliance and NIST with a special, interest in data protection, data management and the privacy regulations such as the GDPR.