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Author Archives: Katie Bradley

Community Warrior: Cheers to 10 Years

*With the below announcement, nominations are now open for the next Community Warrior*

Please join me in congratulating VMware Technology Network’s newest Community Warrior. This man is a jack-of-all-VMware products, dedicated to sharing his knowledge with others, and well known throughout the communities… @a.p.… Congratulations!!

André has several reasons to be proud of his involvement on VMTN. I will take the liberty to name a few…

  • May 18 André celebrated 10 years of membership on VMTN
  • He holds the #1 spot on the All-Time Communities Leaderboard
  • He has achieved both vExpert and User Moderator status several years in a row
  • His peers, for example @Wila who nominated him, speak of his knowledge and selflessness…

He’s the real warrior as he is able to – and does – help out all across the board with the most advanced topics. He has an incredible amount of knowledge and is very good at getting problems solved.”

The facts outlined above speak volumes, check out what André had to say for himself:

K: How were you originally introduced to communities and what inspired you to stay involved?

A: I subscribed to VMTN after moving to a new company – a VMware partner – almost exactly 10 years ago. For the first ~2 years I used communities as a resource to learn and search for help. Inspired by all these great people on VMTN, like Troy, Ulli, Woody, Brian, Wil, and many others, I started contributing, and I still enjoy helping people around the globe, no matter whether it’s a newbie question, or an issue which requires advanced troubleshooting. Another reason for me to stay active in the communities is that I’ve been a user moderator several years now.

K: What have you gained through your involvement with VMTN?

A: Short version: Knowledge and friends!

Long version: VMTN is one of the most active communities that I’m aware of. As an IT consultant it’s important for me to be up to date. Vendor documentations usually describe how things are supposed to work, but the communities also contain a lot of information about issues, and possible fixes, quite often prior to the knowledge base. It’s always great if users provide feedback once their issues are resolved. Over the years, quite some users contacted me to say thanks. What more could one want?

K: What is your area of expertise when it comes to VMware products?

A: My main focus is on server and client virtualization, i.e. vCenter Server, ESXi, Horizon View. In most cases my customer projects include setting up the required servers, networking, SAN, storage, and backup too. I’m also familiar with several other VMware products, but cannot focus on a single vendor’s products.

K: How did you become so well versed in the technical depths of so many products?

A: I’ve always been interested in technologies, and spend a lot of time reading documentations, KB articles, and community posts as well as “playing” with the products in my test lab. I also attended a few trainings at the beginning, and learned a lot from colleagues. It’s certainly also a matter of time, and experience to get the technical depth. I also had the opportunity to work as a Technical Editor on Brian Atkinson’s VCP-DCV 5.5 study guide, which “forced” me to deep dive into several product features.

K: What method would you recommend for someone trying to attain your level of knowledge?

A: Simply try to forget a lot of what you learned, and you will soon be on my level ;-)))

Seriously, the method (if it can be called a method at all) is to be interested, work with passion, willing to spend time, reading a lot, talking with others (face-to-face or e.g. on VMTN), setting up a test lab, break and fix. If possible, attend a training to get a good base knowledge on which you can build upon.

Thanks André for the amazing support and content you have added to communities over the past 10 years! Congratulations and Happy Anniversary!

If you’d like to contact André, please reach out to him by messaging him on VMTN: @a.p.

Do you see someone frequently answering questions in your favorite forums? Did someone provide server saving support to you recently at a VMUG or over Twitter? Any community involvement counts. Head to the Community Warrior page to nominate, or email katieb@vmware.com.

Discover VMware Technology Network: 7 Ways to Gain Points

This is the second blog in a series. See the first blog here: VMTN Global Forums

The foundation of VMware Technology Network is peer-to-peer support and engagement. Community is powered by human connection – the warm feeling of helping another person and the satisfaction of collaborating to solve a problem.

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And then there’s the added bonus to participation, the cherry on top, gaining points. The happiness when your answer is marked correct and you can almost hear the points adding up. A little competition to spice things up never hurts, right?

If competition is something you thrive on, and you went to get onto the Weekly, or All-time communities leaderboard (half-way down the homepage), I’m here to help. These are the 7 ways you can gain points on communities:

 

 

  1. Correct Answer – 10 Points. Having an answered marked as correct is the most lucrative way to gain points. Take advantage of the Browse feature to identify unanswered questions. Opt-in to Follow communities you are interested in so you get email notifications & they are added to your My Communities list. Or even bookmark your favorite communities.Screen Shot 2017-05-10 at 3.14.22 PM
  1. Helpful Answer – 6 Points. If you know a partial answer to a question, or a resource that might shed some light, go ahead and post it. An answer doesn’t have to be perfect, a user can mark your response as helpful and you still receive points.
  1. Reply to an Answer – 1 Point. Sometimes you will answer a question and the user will forget to mark it correct. It happens! Sometimes, you have a comment to add, like, “thanks for posting, this was helpful.” Engagement is always rewarded. As a contributor, you will receive 1 point for taking the time to reply to a question.
  1. Create a Document – 1 Point. Did you write a white paper, case study, or a study guide around a VMware product or solution? Post it on communities. Not only are you sharing your knowledge, helping others, and expanding your clout, you gain a point for doing so.
  1. Create a BlogPost – 1 Point. If you don’t host a personal blog, but have something to say, post a blog to your community profile. This is low maintenance blogging, where you’ll receive views, but have very little up-keep. If you do host a blog, post an abstract and a link to your blog on communities. The community’s audience wants to read the technical content being written. Plus, every blog you post gains you a point.
  1. Post a Status Update – 1 Point. This is a lesser known functionality on communities. Every user has the option to follow other users. To follow someone, visit that user’s profile by clicking on their username, or searching their username. When you visit their profile, select Follow in the bottom right corner. Follow Example
  • Make sure you select the option to follow them in your Connections Stream in the Follow dropdown. View your Connections Stream by clicking News in your header. The Connections Stream option will be on the left side-bar. Click and be brought here:Screen Shot 2017-05-11 at 10.49.38 AM
  • From here you will be able to post a status, see recent activity of those you follow, and filter your view. You will also receive notifications in your VMTN inbox (@) when a user you follow posts a status, and vis versa. Here you can post links to cool resources or share exciting news, like just having deployed vSAN, and gain a point.
  1. Have Someone like your Status Update – 1 Point. Always post relevant and technically informative resources. Spam and marketing are discouraged on communities. Getting status likes is all about appealing to your audience. To gain more followers organically, be active consistently on the communities, and promote your activity via social media.

While utilizing these 7 methods, keep in mind that as a community member, one must give to receive. Be sure to always mark answers correct or helpful on your queries, like other user’s status updates, and respond to questions. Visit communities to start gaining points now!

For further information on status/badge levels, gaining points, and gamification visit the Community Rewards Points System FAQ or email the VMTN Community Manager, katieb@vmware.com.

Turn the (App) Volume up for our Newest Community Warrior

Congratulations to this week’s VMware Community Warrior: @Ray_Handels. I could write Volumes about our newest 2017 Hall of Famer *pause for laughter* but his activity in the VMware App Volumes Community speaks for itself (1,151 points…).

Not a workstation management expert? Check out this brief video introduction:

Ray was nominated by sachindsharma (featured in the video above) for his involvement within the community, his seat on the App Volumes customer council, and his involvement in testing the latest and greatest App Volume builds as they roll out.

What makes Ray remarkable, is that he maintains a strong relationship upstream, with the VMware product team, and downstream, with customers like himself. He provides support to others in the forums, listens, and constructively communicates to the VMware product teams to improve App Volumes for all users.

Learn a bit more about how Ray manages these relationships…

K: What makes you passionate about VMware App Volumes and answering community questions?

R: I have been in workstation management for over 8 years but haven’t seen anything like App Volumes (formerly known as CloudVolumes) for our environment. The technique and idea, providing the application to the user while he is actually logging in, was a perfect fit for our business model as we never know what user is logging in to what machine.

Also, the writable volume feature enables us to provide users with a virtual machine, but they don’t even know that they are actually using a virtual machine because they get all of their applications and settings. Looking at the applications progress from CloudVolumes 1.8 (yes, we did use that version) to 2.12.1, which we are using now, it’s great to see where the program is going.

K: You have a unique relationship with the VMware App Volumes product team… Tell me a bit about that.

R: We started using the application as one of the first customers worldwide and really believed in it’s technical features. Because the old team was (and still is) very customer driven we had multiple sessions with people like Jason Marshall (product engineering) and Matt Connover about what features we would like to see added to the product, and tested a lot of those features for them. This gave us a unique opportunity to be a part of the building process for App Volumes.

K: How can community members get as involved with our product teams as you are?

R: I’d say the best way to start is to be active on the forums, not only to ask questions and take information, but also to share knowledge with other customers. The larger and more active the user base, the better the products will be for customers and users.

Screen Shot 2017-05-08 at 9.33.59 AM

Thanks Ray!

Contact Ray with any follow-up questions here:

VMTN: @Ray_Handels

LinkedIn: Raymond Handels

Twitter: @raymondhandels

Do you see someone frequently answering questions in your favorite forums? Did someone provide server saving support to you recently at a VMUG or over Twitter? Any community involvement counts. Head to the Community Warrior page to nominate, or email katieb@vmware.com.

A Certified Community Warrior

*With the below announcement, nominations are now open for the next Community Warrior*

Are you an individual who has achieved a VMware certification in the past 10 years? If so, you may recognize our newest Community Warrior’s handle: @scott28tt. Congratulations to Scott Vessey!

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Scott is a VMware employee who goes above and beyond his call of duty in helping the community. Scott holds over 14,000 community points, with 7,000+ in the Certification community, where he answers questions daily, helping others achieve their VCA, VCP, VCAP, VCIX, and VCDX.

I encourage anyone working towards passing these exams to visit the forums for advice, resources, and content provided by others, like Scott, who have been in your shoes. This information is invaluable.

Thanks for submitting such a well-deserved nomination lilesj!

I had a chance to pick Scott’s brain on behalf of the community…

Tell us a bit about what you do at VMware.

The organization I work for designs, develops, and manages all field-specific training programs, both technical and non-technical, for employees and partners. I’ve worked at VMware for just over 5 years, and my current role is to help the technical pre-sales folks in EMEA be the best at what they do!

I work with EMEA Systems Engineering leadership and managers to help determine who needs to know what, reviewing existing and desired skill levels, and creating and rolling out both corporate-wide and locally-developed training programs.

Ah, so customer certification is not a part of your day-to-day responsibilities. What makes you passionate about helping customers who post in the certification communities?

This goes back to when I worked as a VMware Certified Instructor – I took myself online into the communities and into other forums as an extension of the kinds of discussions that would be had in the classroom with students working towards their certification. I found there were a lot of people online who needed guidance and help – what to me was simple, everyday knowledge, could be very useful for others to understand.

What was the most recent VMware certification you received and what was the first?

Passing the VCP550D exam to recertify my VCP5-DCV, which also extended my VCP4-DCV, VCP3, and my first VMware certification – VCP2

How can our community members contact you with any follow-up questions?

VMTN: @scott28tt

Twitter: https://twitter.com/vmtraining

Blog: http://vmwaretraining.blogspot.com

Email: vmtraining.blog@vmware.com

For more information around VMware certifications, visit the forums, check out the latest VMware Community Podcast with Karl Childs and Eric Nielsen, or visit MyLearn.

Congratulations again Scott – thanks for all of your contributions to VMTN! I speak for the community when I say, thanks for cutting down queries to help so many customers achieve certifications. You are truly a Community Warrior.

Talk Techy – The VMTN Podcast Program

Do you host a podcast around virtualization, storage, networking, or a key VMware subject area? Do you have a favorite podcast about technology? Would you like to explore relevant podcasts around technical topics?

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VMware Technology Network would like to help further connect our 3 million+ members by building and publishing a comprehensive list of favorite community podcasts, for your enjoyment. We are working to build our Podcasts community into said list, but we need your help.

If you host a podcast, or know of a technical podcast involving key VMware topics and would like to share it with the community, you only need to provide the following:

  • Name of podcast
  • Link to podcast
  • A 2-sentence abstract explaining the subject matter
  • Host information
  • Specific topics covered

This information can be submitted here: https://goo.gl/forms/GgM8kuEllYw8gVcL2. Any podcast submitted may be subject to promotion through VMTN and vExpert social channels.

Go ahead, take a minute and submit now; contribute to the education and entertainment of the VMware community.

Follow these channels for updates:

Please reach out to katieb@vmware.com with any questions.

VMTN Gets virtuallyGhetto: Community Warrior #4

With the below announcement, nominations are now open for winner #5

It is my pleasure to announce the newest VMware Technology Network Community Warrior Badge is being awarded to one of VMware’s very own, William Lam.

Lam 1

Congratulations William! @Lamw is well-known for his blog, virtuallyGhetto, but has also been actively contributing to VMTN for almost 10 years. He has earned nearly 25,000 points in this time and attained the Guru badge, consistently supporting others in their endeavors to achieve automation. He has been instrumental in helping the VMware {code} developer program take-off, presents at VMUGs all over the world, and has been a vExpert since the start of the program.

In exploring his online presence, and reading the wonderful nominations I received for him from @LucD, @arielsanchezmor, and @Nscuola, who described William’s following as “cult-like,” I decided I needed to find out more about the man behind the scripts first-hand.

I had the chance to ask him a few questions…

K:   William, you are a very decorated community member, you were just named one of the Top 50 Overall VMware Influencers this year, and you’ve been a vExpert for all 8 years – why and how did you start as a VMware evangelist?

W: The evangelism was really a by-product of the work I had been doing over the years rather than a specific goal I had in mind. Like many in the VMware Community, my career started out as a regular Systems Administrator and at the time, I was supporting a mix of Linux/UNIX and VMware-based infrastructures. Having worked for several large Enterprises, I was exposed to a multitude of challenges which gave me a great opportunity to learn about news things and solve some really hard problems.
I am a huge believer in sharing what you have learned so that others can build on top of that knowledge and do even greater things. This constant learning and sharing of VMware knowledge has always been something I enjoyed and as I mentioned earlier, the evangelism for VMware and their solutions just sort of happened naturally.

K: Very cool! I’m sure a lot of our readers can relate. How did you get to where you are today – with almost 17,000 followers on Twitter and one of the most popular blogs in the community?

W: To be perfectly honest, I still ask myself that every day. I think for me personally; I have always enjoyed learning about new things and sharing that back with the community whether that is explaining a complex topic or building creative solutions to solve real customer problems. I think being passionate about what you do really helps, regardless if you are the #1 blogger or 2,013th blogger. Find that one thing you really love and just keep at it, you may not see it right away, but it will pay dividends in the future in ways you cannot even imagine.

K: That’s great advice. What has your passion led you to lately… What are you currently working on?

W: I had just recently finished a fun little project with my good friend Alan Renouf called USB to SDDC which we also got to present for the first time in public at both the Sydney and Melbourne VMUG a couple of weeks ago. The idea is quite simple, how cool would it be if you could simply plug in a USB key into a server and have automatically provision and configure ESXi, the vCenter Server Appliance and vSAN without any additional user interaction? That is what Project USB to SDDC is all about. You can find more details in this blog post here: http://www.virtuallyghetto.com/2017/04/project-usb-to-sddc-part-1.html

lam2

Do you have questions for William?  Reach out to him:

Over Twitter: @lamw

On VMTN: @lamw

Check out his blog: http://www.virtuallyghetto.com/

And for fun, his video of a 109-mile bike ride for charity he participated in: https://vimeo.com/106775852

Then be sure to submit your nominations for Community Warrior #5. Who has stood out in your favorite community lately? What warrior has been knocking down questions left and right? Contact the Community Manager @KTbradley on VMTN or through email at katieb@vmware.com to nominate.

Discover VMware Technology Network – Global Forums

Discover VMTN is a blog series that will bring to light the features and functionality within the communities platform that are lesser known, but incredibly useful. This week we start with…

VMTN Global Forums by Language

VMware has offices in 20+ countries, vmware.com has 30+ localized sites, but last month, VMware Technology Network had only a few scatted forums dedicated to enabling peer-to-peer conversations for our global customers.

That gap has been filled with the launch of VMTN Global Forums.

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Communities are an integral part of being a VMware customer. When a customer buys, deploys, or builds on a VMware product, they become a part of the VMware Technology Network, or as our bigger community ecosystem is sometimes called, the vCommunity. VMTN Global Forums by Language now provides a platform to share knowledge, resources, opinions, and gain support, for customers worldwide.

These Forums each have a committed moderator who regulates content to ensure that there is no third-party advertising, and that VMTN’s Code of Conduct is maintained. Check out our list of new Forums and their moderators:

French: @LucD ; @FranckRookie

Italian: @ldelloca

Polish: @inleo

Russian: @AntonVZhbankov

Spanish: @dquintana

Brazilian Portuguese: @rcporto

Japanese: @gowatana

Arabic: @MRoushdy

German: @wila ; @peetz ; @schepp ; @a.p.

Turkish: @ademyetim

Indonesian:@bayupw

So now it comes down to this… Did you deploy a VMware product today? How? Are you upgrading your vSphere from 5.5 to 6? Have you? Head to the forums and engage, whether it’s answering discussions or starting them – from where ever you are in the world.

A Dynamite and Dynamic Community Warrior

*With the below announcement, nominations are now open for winner #4!*

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I am happy to announce the newest recipient of the Community Warrior badge is Ariel Sanchez Mora. Congratulations Ariel! Ariel is truly an embodiment of what he refers to as the vCommunity. He encourages, enables, and emphasizes the success of others through his involvement with not just VMTN, but VMUG, vBrownBag, and vExpert.

I received various nominations for Ariel, but there was one that truly stood out. Check it out:

@nscuola: He’s the reason that I and many others are vExperts in the first place. His contributions are not just related to the VMware community. He’s a VMUG leader and a d*mn good one at that. He’s an integral part of vBrownBag. He should basically have a blue check mark on Twitter since he’s always on there promoting community and virtualization as a whole. Ariel is also one of the more genuine, positive people that I know and encourages everyone who he meets to get more involved in the VMware family (not just community). He’s always pushing for people to give presentations at VMUGs, apply for vExpert, take a certification exam, and just try to do more.

@Nscuola, was then able to announce Ariel’s award at the NY/NJ local VMUG meeting – Ariel’s last before moving to Pittsburgh, PA:

As a community enthusiast, I wanted Ariel’s Community Warrior blog to be dedicated to sharing his passion for the different organizations he is committed to. Learn what he gains through his involvement, and how you can gain the same:

 

VMUG (VMware User Group) (https://www.vmug.com/)

This is where you find people that talk VMware to hang out with. I like to show up early and make sure I meet at least two people I have never talked to before, and I stay around when the event ends. It’s also a great idea to talk to the leaders and ask if you can help, whether presenting or helping do something for any future event. The key here is learning about the day’s topics, but also take the opportunity to make local connections. I’ve been extremely lucky and was able to grab lunch, coffee or a drink with people I met at a VMUG with whom I shared certification targets, VMware design questions, or common setups. 

After years of being a participant, I asked to become a leader, and Mike Martino accepted me in NYC. You can see stuff we do at nycvmug.blogspot.com for ideas (and every VMUG has their own ideas) so your focus should be on what you can do for your local one. And if going to an event is difficult, save a PTO day and at least go to the UserCon – these are one day mega events which you just can’t miss!

 

vBrownBag (http://vbrownbag.com/)

This is where you learn about the latest in tech or get additional help for certification exams. These are 80% online and 20% real life. vBrownBag is a volunteer organization of people trying to help others learn virtualization technologies. Most known for publishing free YouTube videos on all sorts of topics, they are sometimes sponsored to organize live TechTalks at major conferences, such as VMworld. I found this community through word of mouth, fell in love with the format and general vibe, and became a presenter, and later crew member. Getting involved with vBB has been one of the greatest experiences of my life – it’s a lot of positive energy all around. This is where you can not only get better, but also make friends all over the world!

BONUS: https://www.youtube.com/watch?v=D6EXOppwAOM – Ariel’s vBrownBag interview with me in my first month working as VMTN Community Manager at VMworld.

 

vExpert (https://communities.vmware.com/community/vmtn/vexpert)

This is what you get for helping others – and being a vExpert is awesome! The vExpert program is directly run by VMware to recognize champions for VMware technologies. Those that attain the award get access to perks such as home lab licenses, vendor perks (the Pluralsight subscription is my favorite) but most importantly access to a lot of folks who in many ways are on the bleeding edge of VMware technologies. I love helping people aspiring to make vExpert – reach out on twitter and I will be more than glad to help you! Check out a more thorough explanation of vExpert, including my past submissions, here: https://sites.google.com/site/arielsanchezmora/home/vmware/vexpert

Want to see what the vCommunity looks like? Ariel shared some awesome photos: https://drive.google.com/drive/folders/0B0f3j2qpiltMZGJqOGFQUXBseVU?usp=sharing

 

Thank you, Ariel! To get in touch with our newest Community Warrior, follow him:

On Twitter: @arielsanchezmor

On VMTN: @arielsanchezmor

On his blog: arielsanchezmora.com

And don’t forget to submit your nomination for the next valiant Community Warrior by reaching out to me on VMTN, @KTbradley, or emailing your nomination to katieb@vmware.com.

5 Can’t Miss Features: VMTN on Jive 8

VMware Technology Network has sprung into Spring 2017 with a successful platform upgrade from Jive 7 to Jive 8. This was a team project and credit must be given where credit is due – internal and external teams (vExperts & VMTN User Moderators) contributed to User Acceptance Testing, Jive provided ample support, and the VMware IT team did a spectacular job executing on this in the final hour. This was a community effort and I commend you all!

With this advancement, we are bringing our community new and improved features and functionality. Check out these 5:

Mobile Responsiveness

Communities now supports a clean, simple, and responsive design on mobile, including small width for phones, and medium for tablets. Visit communities.vmware.com on your mobile device to test it out for yourself.

Screen Shot 2017-03-20 at 10.17.22 AM Search Enhancements

Search has been redesigned and upgraded to Spotlight Search. You can access Spotlight Search by clicking the magnifying glass on the top right corner of any communities’ page. Spotlight provides suggestions, your history, and any pages you have bookmarked, prior to you entering keywords. Once keywords are entered, Spotlight provides relevant content, people, and places.

Search 1

Search 2 Improved Performance

Prior to the Jive upgrade, the team collected data from users all over the world around page load times. We determined the control variables that needed to be maintained by each participant, the intervals in which we would collect data, and our hypothesis’, which were proven true. We hypothesized that isolating certain communities from the VMTN umbrella and moving content to reduce the number of sub-communities would increase page-load times. We also hypothesized that a platform upgrade would increase performance. This is what we saw:

  • Forum content (discussions/documents) – global average page-load times (seconds):
    • Jive 7 – pre-data movement: 17.77
    • Jive 7 – post-data movement: 6.63
    • Post Jive 8 upgrade: 4.07

VMTN Forums by Language

The demand was clear in Jive 7; people need a place to find peer-to-peer VMware support in their native language, and that is what we’ve provided. We created 12 forums under the parent community VMTN Forums by Language, where users from all over the world are encouraged to come engage. Each forum has a dedicated moderator. Join the conversation here.

News (Formerly Activity)

Visit the News tab on the top of every page immediately next to “Browse” or visit https://communities.vmware.com/news?channel=discovery now to explore. The News page features tiles to help direct you towards the most active people, places, and content quickly. This page also provides quick access to your Connections Stream, what’s Top & Trending, and the Most Recent content streams.

News can be personalized by every user. Users can make multiple streams by selecting “New Stream” and customizing which Places, People, and Tags they would like to appear there. They can name the stream accordingly, and select whether or not they would like email updates on said stream.

For an in-depth visual tour of the new News interface click here.

Visit communities.vmware.com yourself to see what else Jive 8 has to offer. While you’re exploring, head to CloudCredibility.com, where completing VMTN tasks will gain you 3x the points on Triple Point Tuesday this Tuesday (3/21).

And finally, don’t forget to come back and leave us feedback, what do you think of Jive 8? Are these features helpful?

Congratulations to our New Community Warrior!

*With the below announcement, nominations are now open for winner #3!*

Maybe I’m a sap, but again I found it extremely difficult to sift through all of the fantastic nominations I’ve been receiving and select our next Community Warrior.  What swayed me was the nomination from our first warrior @LucD, which was just one of many I received for this individual:

“For my nomination, I would propose Wil (wila).

He’s an active, friendly and knowledgeable Community member/moderator.

Wil has a very keen and analytical mind.

Imho, it’s people like Wil that make VMTN a success with users.”

In my honest opinion, I agree. Congratulations, @Wila on receiving the second Community Warrior Badge Award this year! Also, check out the new, spiffy Community Warrior badge…

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What’s striking about the Community Warrior Badge Program is the opportunity to glance into the dynamic use cases happening daily within VMTN. @LucD was sharing scripts and fulfilling his passion for automation by helping others. @Wila is an End-User Computing expert and also an inventor who taps into a completely different side of communities. Learn a little bit more about @Wila:

K: After spending 10+ years on VMTN, and 7 years moderating, what is one moment that stands out as the most memorable?

W: I’ve tried to think about it, but I could not single out one moment that stands out for me, instead there are many. When a user comes to the forum for help with his/her problem then the moment that stands out for me is when the user comes back with the answer on what helped fix their issue. This is what it is all about as far as I’m concerned. The answer to a problem, one that also helps others.

Either by googling and finding an answer to their issue that way or by us volunteers trying to help out as it helps in learning what eventually fixed their issue.

K: As a community veteran, in your opinion what is the most underrated function offered within communities?

W: The overview page of each forum has a bunch of links to great articles that answer quite a few problems people have. Sometimes they refer to older products, but most often what is stated there is still relevant. In addition, the official documentation for the products that I spent most of my time helping out – VMware Fusion and VMware Workstation – have great tidbits and are well worth bookmarking.

Workstation 12 documentation

Fusion 8 documentation

K: Tell us one or two fun facts that we would not know about you from your community involvement.

W: Most people in the VMware community have a day job in virtualization. In my case, I’m just a user (*) of VMware Workstation/Fusion. At my day job my income comes from writing source code as a consultant for other software companies, mostly business and/or database oriented software. Most of that is done in a programming language called DataFlex, which happens to be very unknown, but powerful. I also run an Open Source website for that programming language and have helped to built a variety of software and components for it. For example, the code editor I write most of my source code in – not just DataFlex – was written using DataFlex and some sprinkles of C++ here and there.

(*) That was correct until October last year, I have since launched a product called Vimalin. Vimalin can be used for backing up VMware Fusion virtual machines, so I finally stepped a bit beyond the line of “just user” of VMware products. The reason for me in building that product was that I saw quite a few people depending on Time Machine for backups, only to find out that Time Machine is not reliable for that kind of backup (large binaries files changing over time). Apologies for the sales speech, however it is also an attempt in me helping out, the free version of Vimalin can still backup/restore your important VMs. The commercial variant has a few more features and helps me in being able to dedicate more time and improve Vimalin and add features.

K: What is the best way to connect with you?

http://www.twitter.com/wilva

http://www.antwise.com

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It’s inspirational to see users who not only gain from the community, but spend an equal, likely larger amount of time giving back. Reach out to @Wila to congratulate him, follow him, and try out Vimalin.

Then be sure to submit your nominations for Community Warrior #3. Who has stood out in your favored community lately? What warrior has been knocking down questions left and right? Contact the Community Manager @KTbradley on VMTN or through email at katieb@vmware.com.