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Tag Archives: SLA

A Tale of Modernization: Stopping Bank Robbers as a Service (20 Billion Times to Date)

Pirates. Pick pockets. Bank Robbers.

What do these have to do with applications modernization?

Well, bank robbers have turned digital, and this article is about modernizing one of the most successful systems used to stop them.

Stealing credit card numbers, emptying online bank accounts and stealing identities is now big business for thieves and consequently a big area for software companies and banks to collaborate and stop them. Cybercrime and malware have become such an issue that, according to Gartner, the web fraud detection market (where RSA competes) grew 35% in 2010 and 25% in 2011.

RSA is in the business of stopping banks and their customers from being robbed (among other things). Their technology has protected people, businesses, and financial institutions from online fraud for almost 20 years. Their Adaptive Authentication solution is deployed at over 8000 companies, used by over 200 million people, and has protected over 20 billion transactions to date. To jump on the “everything as a service” bandwagon, Adaptive Authentication is literally embarking on a project to “Stop Bank Robbers as a Service.”

We had the opportunity to catch up with the RSA engineering team that is developing this next-generation service using a wide range of VMware capabilities, including VMware vCloud Suite and vFabric. We learned that VMware virtualization infrastructure management, application performance management, automated provisioning, and application servers are already providing benefits along with improved runtimes, and got a peek into how they plan to do the financial side of IT business management using VMware tools.

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Why is vFabric on the CIO Agenda? Trends and Economics

So, why is vFabric on the CIO Agenda? In short, technology trends and basic economics.

In this article, we outline, provide key highlights, share the slides, and link to an on-demand, CIO.com webinar titled, “Your business is now a software business. Now what?” In the recording, Tom Schmidt, Managing Editor at CIO.com, targets several questions to Al Sargent, Group Manager, VMware Cloud and Application Services, about how vFabric fits into the CIO agenda.

The webinar covers the following four topics, and a short summary is below:

  1. Why every business is a software business
  2. The clear trends with VMware vFabric customers and prospects
  3. Cloud Scale and Economics
  4. Pricing Comparisons of vFabric to Competitors Continue reading

Follow the Sun in Hyperic HQ Enterprise

Pager duty. Sigh.

For those sysadmins who manage 24/7/365, mission-critical systems, or global operations, a “follow-the-sun” model is part of the job.  But when you are NOT on duty, you would prefer not to receive any notifications.  So, an important function of alerts is the ability to alert different people depending on the schedule of who is on duty. Schedule-based alerts  are useful even in during a single shift as you can plan coverage for lunches, regular meetings or temporarily disable alerts to allow focused time to work on special projects.

With vFabric Hyperic, you can set-up “follow-the-sun” notifications in a few steps.

The High-Level Steps:

Essentially, to enable follow the sun alerting we simply need to set up roles and schedules for our sysadmins. However, those schedules are only useful when put in context of setting up an alert. So we will take you through the full process of setting up a globally enabled alert. Those steps include:

1. Decide on your Alert
2. Set Up the Condition and Action for the Alert
3. Set Up Roles with Alert Calendars (this specifies who gets noticed around the clock)
4. Set Up the Escalation Scheme

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