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Tag Archives: APM

Building a Multi-Tenant Development Mindset in the Travel Software Industry

The travel industry has been a technology innovator for decades.

But how do these tech innovators use a cloud application platform like vFabric?

In this article, we get a real-world, inside perspective from a cloud architect who designs and leads development teams for airline check-in and baggage software and cloud-based services. We will dive into his requirements and approaches to cloud-centric devops tools that keep systems running in high performance environments.

Travel companies use technology everywhere they can. For example, their technology lets us buy tickets over the web, check in via self-serve kiosks, and use iPhones or Androids as boarding passes. It wasn’t long ago that these capabilities didn’t exist, but innovative companies like American Airlines use technology everywhere to differentiate their company and connect with customers. For example:

  • AA.com gets 1.6 million visits per day.
  • Their mobile app has over 3 million downloads:
    • It’s available on iPhone, iPad, iPod Touch, Android, Blackberry, Nook, Windows Phone 7, and Amazon Kindle Fire.
    • Mobile boarding passes are available in 77 cities.
    • The apps include wifi flight search, flight status notification, and more.
  • Over 800 kiosks allow customers to check in while people can also check in from the website. The kiosks provide passport, credit card, and barcode scanning.
  • The list continues with on-board purchases, advanced loyalty programs, RFID, and more. Continue reading

Journey to PaaS: How Application Director Is Changing How Customers & Partners Deliver Software

Less than a year ago we announced the availability of the first vFabric Application Director release, where we took a bold new approach to provision workloads on Cloud Infrastructure.  It was an inventive solution to a problem most people hadn’t realized was an issue yet. By separating apps and infrastructure in the provisioning process, we could drastically simplify operations and actually make organizations more nimble, more agile.

This week, we announced the next major release of Application Director.  Over the course of the past year, we have seen tremendous responses from our design partners, early adopters and overall in the market to the approach we are delivering. Komal Mangtani, our engineering director who is building Application Director, first outlined this approach in her post ‘Creating Your Self-Curating Application Platform’ back in August.  Essentially, we are using a completely declarative, model-driven method for service provisioning, which means it is agnostic of the underlying configuration script or the infrastructure it is running on.

Automation for any process is expected to speed things up, and reduce errors. By abstracting this into the model-driven approach, we get a few more benefits:

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How We Improved APM’s Monitoring Capacity by 500% with Gemfire, RabbitMQ, vPostgres, and a Few Scalability Design Patterns

Earlier this week, we announced the general availability of a major upgrade to vFabric Application Performance Manager (APM). This release started one year ago, after we released the first version of the product to market. When we started work on this release, we knew we would need to invest heavily in scalability. APM is designed to help simplify monitoring and management for highly dynamic, large web applications living in the cloud. To succeed, we needed to make sure our product could scale gracefully with our customers. So, we set out with a challenging goal to increase the capacity of APM by a factor of 5.

Transforming a complex product such as APM into a more scalable architecture is not an easy task, let alone doing so in a single release. For this reason we’ve started by modifying the architecture in steps, starting with local improvements inside our virtual appliance, (available in the APM 5.0 release) and moving towards a horizontal scale solution in future releases. Continue reading

3 Insightful vFabric Implementations to Learn From

At VMworld in San Francisco, several partners shared success stories at the vFabric partner panel.  As moderator for this session, I worked extensively with the three vFabric Partners prior to the event and uncovered a common theme – these experts are top notch at what they do and enjoy doing it.  Each Partner had a unique vFabric story about successful implementations.  Partners on the panel included Nancy Turbe with EMC consulting, Jeff Reed with Logicalis and Juan Garcia from Williams and Garcia.  Their stories covered:

 

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  1. A low-cost, high performance financial trading platform for the cloud based on vFabric Nanotrader,
  2. A fast, scalable software architecture deployed in the cloud for a loyalty card program, and
  3. An elastic data management solution for reloadable payment cards.

Products and services represented across the three stories ran the entire length of the vFabric stack including tc Server, EM4J, SQLFire, GemFire, Data Director, Application Director, RabbitMQ, Application Performance Manager, and more. Below, I’ve included a short overview and some compelling insights from each panelist at the session. Continue reading

How IT Will Come Out On Top of The Cloud

Virtualization is about to change the game again in the datacenter. As the modern computing world has become comfortable with cloud computing, their appetite is accelerating for it, and doing so rapidly. In fact, Gartner recently reported that spending on public cloud services will be $109 billion this year, up from $91 billion from last year’s spend. And it will nearly double to $207 billion by 2016. That’s a consistent increase of over 20% each year, and the fastest growing area of spend according to their predictions

And guess what? Some of them are in your business, and you probably don’t even know it. Analysts are calling this trend “shadow IT” where end users decide to implement their own CRM solution with a simple credit card swipe. Or where a business unit decides to build and test an app on Amazon instead of internally on your infrastructure. PricewaterhouseCoopers (PwC) has data that shows large enterprises (averaging $500MM in revenue a year) “leak” as much as 30% of their IT budget outside of IT’s purview and ledger. Not only do these costs surprise the CIO, but they also fall outside of IT’s ability to govern, secure and maintain compliance. And of course, when things go wrong, IT is drawn into help troubleshoot a solution they have little knowledge of, exhausting resources very quickly. Continue reading

Who Moved My App? VMware’s “Cheese-Aware” Application Management

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Did you ever read the book “Who moved my cheese?” It was a 5-year New York Times Bestseller by Dr. Spencer Johnson.

The book speaks of how people react to change and offers several approaches to coping with change. The author, very eloquently, identifies the challenges of reacting and adapting to various changes in our lives.

In the book, Dr. Johnson helps us to understand that as we mature, we come to realize that change is constant: people change, schedules change, jobs change, friends change, and more. We are, for the most part, able to intellectually and emotionally cope and continue moving forward.

I can’t say that much about software. When something changes in software behavior, it will usually not have the capacity to cope and overcome, but remain in a fragile state until there is some human intervention.

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Enhance root cause analysis capabilities by overlaying AppInsight with Hyperic Data

Join the APM Beta

 

VMware is looking for customers
interested in the beta program for the next release of vFabric Application Performance Management (APM).

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vFabric Application Performance Manager (APM) provides comprehensive application monitoring capabilities. APM installs with two components: vFabric AppInsight for Transaction and Code level monitoring (byte code instrumentation is courtesy of Spring Insight) and vFabric Hyperic for middleware and OS monitoring. Together, these products work to not only provide an early warning system for building performance problems, but they also provide critical perspectives necessary for Root Cause Analysis (RCA). In this post, we will discuss how using Hyperic data inside AppInsight will help speed RCA.

Analyzing Performance Problems

In production, triaging performance issues requires correlating multiple events from multiple sources. In many cases, a performance problem or an error visible at the application or user transaction level is caused by an underlying middleware or resource problem. vFabric APM lets the user view and correlate multiple metrics from various sources ‫(middleware, network and code level) in order to pinpoint Root Cause Analysis and reduce Mean Time To Resolution (MTTR).

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7 Reasons why you should use APM

Join the APM Beta

 

VMware is looking for customers
interested in the beta program for the next release of vFabric Application Performance Management (APM).

Click for More

If you are a professional application developer or systems administrator, you probably already have your “IT toolbelt” of applications, scripts and utilities you use to keep your applications running. You are probably also strapped for time and resources since the challenge of doing more with less seems to grow
exponentially every year (whose working on that 48 hour day for us anyway?). So, why would you consider a relatively new tool to help manage your applications?  

Well, if your applications are virtualized or running in the cloud, if you need to be able to respond better for performance issues, you might want to read a few more reasons on why you should give vFabric Application Performance Manager (APM) a try:

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VMware Partners explain the benefits of vFabric Suite 5.1

On May 15, 2012, VMware announced vFabric Suite 5.1. Below, seven VMware partners discuss how vFabric helps them improve developer productivity, cut customer technology costs, solve key engineering problems, and more.

Eric Kilfeather, Portfolio Lead VMware Cloud Practice, Consilium1

Mike Sciortino, VP Business Development of Global Applications, CSC

Mikel VanDelLaan, Advisor Architect, EMC

Kiran Somalwar, VP of Enterprise Transformation Services Group, HCL

Rama Kanneganti, Technology Evangelist, HCL

David Griffin, Director of Services, Insight Integrated Systems

Jeff Reed, Application Development Executive, Logicalis