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Singapore Telecommunications Ltd. (Singtel) is the largest telecommunications provider in Singapore, with business operations in Asian, African, and Australian markets. Today, businesses in 21 countries rely on Singtel and its portfolio of information and communication technologies (ICTs) and cloud services to do business in a competitive digital world. To support these customers, Singtel undertook a company wide digital transformation initiative in 2013 to increase its market share in data and digital services. In 2018, Singtel’s digital and ICT business made up about one quarter of its total revenue.

Robust Cloud Services with VMware Cloud Provider Platform

An important driver of Singtel’s digital and ICT business has been the development of a robust cloud services offering for both enterprise and government customers. Singtel’s private cloud services have grown in recent years as its customers have sought to increase their IT agility and operate more cost effectively while also supporting business expansion.

Singtel has been a strategic partner in the VMware Cloud Provider Program (VCPP) and deployed various VMware technologies that form the VMware Cloud Provider Platform—namely NSX, vSAN, vCloud Director and vRealize—to run and support these cloud services.

Delivering Hybrid Cloud Services for Mobility, DR and More

Singtel’s customers have begun focusing on hybrid cloud solutions that allow them to leverage both private and public cloud capabilities. To meet customer demands, Singtel partnered with VMware to develop a robust and highly functional suite of hybrid cloud services running on VMware Cloud Provider Platform. The hybrid cloud service offering is intended to provide the security and flexibility customers require to support application mobility, disaster recovery, and ease of migration between different cloud environments.

The significant business value for Singtel includes:

  • 52% CAGR in hybrid cloud solutions over five years
  • >$100 million in additional revenue from hybrid cloud solutions
  • 70% of hybrid cloud revenue from transformation and managed services
  • 84% efficiency for platform management team
  • 78% productivity gain for development team

Learn More in the Complete IDC Report

Discover the business value of Singtel’s hybrid cloud services with VMware Cloud Provider Platform in this IDC spotlight.