By moving to the cloud with VMware, Kaseya has benefited from a 500% increase in capacity and performance, an 80% reduction in hardware investments and running costs, and 100% of its customer-facing application now virtualized. 

Kaseya is a global provider of IT Systems Management and automation software. Used by IT service providers worldwide, Kaseya’s software can automatically monitor, manage and maintain IT infrastructures anywhere in the world. Having already run a virtualized physical infrastructure internally for a number of years, Kaseya decided to move its infrastructure into the cloud for improved flexibility and to save on hardware costs.

Kaseya chose VMware vCloud service provider StratoGen to host and manage its infrastructure, as the company knew the migration would be considerably easier with a leading VMware partner like StratoGen. After moving across to the StratoGen cloud, new servers take minutes to provision rather than weeks, so departments can be up and running with new projects almost instantaneously.

According to Max Duncan, Head of Corporate IT at Kaseya, “Not only do we have improved flexibility, with a truly scalable infrastructure that can expand and contract as we wish, but the performance levels and speeds of all applications has effectively provided us with real-time services by remote control.”

Furthermore, Kaseya was able to create a SaaS offering based on its cloud infrastructure, which has meant improvements to the services it offers customers. 100% of all the company’s customer-facing applications are now virtualized, helping Kaseya to provision services to customers in a quicker timeframe than ever before. With the new infrastructure, all of Kaseya’s customers now have the same template on the same environment, so it’s much easier for Kaseya to monitor issues and fix problems as they arise.

“Productivity and response times are now very quick compared to when we were running the physical estate. We can now have a fully configured environment set up for a customer within half an hour,” shares Duncan. 

In sum, “Working with VMware has enabled us to achieve the completely hardware-free environment we wanted. Our main driver for the switch to a cloud model was to cut costs, but we’ve realized so much more than that from our move – increased security and availability, improved flexibility and better customer service to boot!”

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