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Monthly Archives: February 2017

Four Unique Enterprise Customers Deploy VSAN

By Frank Gesino

Frank_GesinoAt VMworld 2016, we had a great opportunity to showcase four customer use cases for VMware Virtual SAN™. The session “Four Unique Enterprise Customers Deployment of VMware Virtual SAN” was hosted by VMware SE Manager Peter Keilty (SDS East, Office of the CTO, Americas Field Storage and Availability). Peter was very familiar with all four use cases, as he was intimately involved in the design and implementation for all four customers. He was also a key contributor of presentation content.

VMware Storage Solution Architect David Boone was the lead engineer for all four customers’ Virtual SAN use cases. With Peter, David provided design and implementation guidance—from POC through production—and also helped provide content for this presentation.

The customers who participated in the session were: Team Lead/System Engineer Glenn Brown (Stanley Black & Decker); AVP of Corporate IS Mike Caruso (Synergent); AVP, Sr. Staff Specialist Tom Cronin (M&T Bank); and Team Lead of IT Infrastructure Andrew Schilling (Baystate Health). They all did a fantastic job providing insight into their unique use cases and the value and ROI of Virtual SAN.

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VMware Knowledge and Skills Assessment – Setting Your Customer Up For Success

At the 2015 Datacenter Conference, Gartner stated that the CIOs they surveyed ranked skills as the number one barrier to achieving their objectives. – CLEAR report

By Heath Johnson

HeathJohnsonI have been a TAM with VMware for a little over a year now. During this time, I have been working closely with my customers on some large-scale deployments of VMware’s EUC products. These projects have high visibility within my customer’s organization, affecting almost all end-user endpoints. My job as a VMware TAM is to make sure major projects like these have the desired business outcomes.

In order to assure success, one of the first things I wanted to understand were the skills of the people that will be implementing and managing the project. These are usually two different skill sets. Implementation requires the ability to follow a design and to know how to configure the products’ multiple settings in detail. Any missed configuration settings can cause an unforeseen disaster. Day two operations; that is, management and operations, have a different skill set requirement. This usually requires a good understanding of the overall architecture so that you can quickly follow a troubleshooting methodology if things go wrong.

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