TELLING THEIR SIDE OF THE STORY – VMworld 2017

posted

WHAT DOES A GLOBAL NEWS AND ENTERTAINMENT TELEVISION NETWORK, WOMEN AND CHILDREN EMPOWERMENT, A LEADING DIGITAL FINANCIAL INSTITUTION, A FURNITURE MAKER, A PHARMACEUTICAL COMPANY, A MAJOR MEDICAL CENTER, AND NEW YORK CITY HAVE IN COMMON? Each of them will be telling their side of the story at VMware 2017 in Las Vegas next week. Be sure you Read more...

VMware Honored for Professional Services Innovation and Excellence by the Technology Services Industry Association

posted

The Technology Services Industry Association (TSIA) announced the 2016 STAR Award winners at the Technology Services World Conference held in Las Vegas. VMware Professional Services was named the 2016 STAR Award winner for Innovation in Enabling Customer Outcomes.“VMware is thrilled to be recognized for the progressive advancement of our Professional Services business,” said Bret Connor, Read more...

Implementing an Operating Model for Agility

posted

By Paul Wiggett At VMworld Europe 2016 next week in Barcelona one of the topics you will be hearing a lot about is digital transformation. How must IT organisations adapt to support the changing business models required to remain competitive in a “liquid” business environment? There is constant pressure on businesses to introduce innovative products Read more...

CIO Imperative: Master Customer Experience to Remain Relevant

posted

Begin a New Life as an Innovation Services Team and Deliver the Experience Your Customers Feel Entitled To By Heman Smith What is meant by customer experience – for those whom IT serves? Today’s customers are used to immediate access to an app, typically via a mobile device, immediate ability to execute a task, and Read more...

Updated Virtual SAN Book from VMware Press

posted

Here is a brief excerpt from the newly released Second Edition of Essential Virtual SAN (VSAN): Administrator’s Guide to VMware Virtual SAN by Cormac Hogan and Duncan Epping, VCDX #7 from VMware Press. Introducing Virtual SAN VMware’s plan for software-defined storage is to focus on a set of VMware initiatives related to local storage, shared Read more...

VMware TAM Customers Always Travel in First-Class Support

posted

By Neil Isserow As a VMware TAM for many years, I’m often included in customer discussions when they are considering a VMware Technical Account Manager for their organization. During these discussions, I always spend time trying to understand the customer’s wishes and needs, and any potential issues they might have to grapple with. I need Read more...

A Foundation for DevOps: Establishing Continuous Delivery

posted

By Peg Eaton As Practice Director for VMware’s DevOps & Cloud Native Apps Professional Services team, I lead a a specialized team of developers with decades of experience helping customers reach their DevOps goals. In our experience, many organizations have accepted that they need to apply DevOps best practices to accelerate application delivery, and they are Read more...