It’s All in the Context: Practical Advice for Using IT Benchmarking

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By Ton van Tubergen In my role as an Operations Transformation Architect, I have been involved in many large and small IT Transformations, addressing people, process, technology, governance and organizational aspects and their dependencies. As a responsible IT leader, managing uncertainty and risks will be an important part of steering the organization through a transformation. Read more...

IT Service Strategy: Catalogs and Portals

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Insight from the EMC and VMware 2016 State of IT Transformation Report Guest Blogger: Denise Partlow, Director, Product Marketing Cloud Professional Services, EMC Corporation IT organizations are experiencing a cultural revolution. CIOs want to run IT like a customer-focused business. They want to empower users with self-service and enable them to make value-based consumption decisions. This Read more...

EMC, VMware Release ‘State of IT Transformation’ Report

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The ‘State of IT Transformation’ report takes a look at more than 660 EMC and VMware enterprise customers across 18 industries, and identifies gaps, progress and goals in their current IT Transformation initiatives. By focusing on data provided by CIOs and their direct reports who participated in a transformation workshop led by EMC or VMware, this Read more...

Cloud Services Definition

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Part 3 of the Cloud Business Management Series By Khalid Hakim, Kai Holthaus and Bill Irvine In our last cloud operations business transformation blog, we talked about the cloud business strategy and its importance in formulating the vision and the plan as to how you want to run your cloud as a business. In today’s Read more...