3 Steps to Create an Automation Roadmap

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By Ahmed Al-Buheissi Automation is at the heart of any cloud implementation.  It provides fast provisioning, resource monitoring and self-healing, capacity adjustment, and automated billing.  Also, automation will ensure consistency, prevent errors and free-up valuable staff time to work in more innovative projects. But in order to embrace automation, the organization needs a roadmap. This Read more...

How NOT to Fail at Process Automation and Continual Improvement

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by Chris Kunselman A big part of my job at VMware is to help customers transform to an SDDC environment. For VMware Operations Transformation Services, that means understanding the business reasons behind their strategy for an SDDC and Private Cloud, and then defining the roadmap to achieving this strategy.  The transformation is the journey along Read more...

A Day in the Life of a Cloud Service Owner

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By Pierre Moncassin Customers often tell me, “I totally get the principles behind the role of Cloud Service Owner – but can you describe what do they actually do throughout their work day?” Let me start with a caveat: we are all aware that in a knowledge economy few roles have the luxury (or burden, Read more...

Mind the Gap: Breaking Down Silos

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Part 1:  Getting Started. By Kevin Lees For IT to truly transform into an effective, business-focused service provider it has to do more than implement an enabling technology like software defined data center, though that’s certainly a great start. In fact, according to the recently published State of IT Transformation analysis done by EMC and Read more...

eBook- Agents of Change: CIO Priorities for 2016

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Today’s most successful enterprises are transforming themselves, upending business models, disrupting markets. What’s more, they’re turning on a dime – and the pace at which they’re doing so is only increasing. For these winners, that agility translates into increased customer satisfaction, better margins, and higher sales. For their IT functions – responsible for so much Read more...