Log Insight Customer Use Cases

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NICO GUERRERA Senior Technical Account Manager While helping out as a Cloud Management TAM SME for Log Insight, a popular question that comes up during customer engagements is, “We have Log Insight deployed, but what can we do with it?” Deploying the appliance and connecting it to an environment is the easy part. The hard Read more...

IT’s Case for Service Catalogs: Why do you need one?

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by Les Viszlai I’m surprised by how often I come across IT organizations that still aren’t fully persuaded of the value of using service catalogs. There is a lot of conversation around the value to the Business but I would like to jump in and outline the advantages of service catalogs from an IT Organization’s Read more...

Quantifying the Business Impact of IT Agility

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By Sean Harris Let’s examine a story I see often in my work with customers as part of the VMware Advisory Services team.  The names and details have been changed to protect the innocent. Jessica, the new Head of IT Service Delivery at ABC Banking Corp, was frustrated with being told that the cost of Read more...

VMware Honored for Professional Services Innovation and Excellence by the Technology Services Industry Association

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The Technology Services Industry Association (TSIA) announced the 2016 STAR Award winners at the Technology Services World Conference held in Las Vegas. VMware Professional Services was named the 2016 STAR Award winner for Innovation in Enabling Customer Outcomes.“VMware is thrilled to be recognized for the progressive advancement of our Professional Services business,” said Bret Connor, Read more...