Recent Posts

Updated White Paper: Organizing for the Cloud

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By Kevin Lees An updated version of my “Organizing for the Cloud” white paper is now available. The update to the white paper was based around a major update to our service-oriented operating model, which we use to help our customers optimize the way they deliver services in a VMware supported environment with VMware-supported tools. Read more...

IT’s Case for Service Catalogs: Why do you need one?

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by Les Viszlai I’m surprised by how often I come across IT organizations that still aren’t fully persuaded of the value of using service catalogs. There is a lot of conversation around the value to the Business but I would like to jump in and outline the advantages of service catalogs from an IT Organization’s Read more...

Quantifying the Business Impact of IT Agility

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By Sean Harris Let’s examine a story I see often in my work with customers as part of the VMware Advisory Services team.  The names and details have been changed to protect the innocent. Jessica, the new Head of IT Service Delivery at ABC Banking Corp, was frustrated with being told that the cost of Read more...

3 Analogies for Cloud/DevOps Transformation That Can Turn Your Resisters into Champions

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By Pierre Moncassin and Peter Stokolosa  Resistance to change can sideline any project. Customers who embark on the transformation journey towards VMware’s cloud platforms, increasingly often as a stepping stone towards DevOps, inevitably must confront the challenge of resistance to change, which manifests itself in many forms and behaviors. Fostering a change in mindset towards transformation Read more...