Having multiple accounts within the VMware myLearn system could result in incomplete records of your exam, training, and certification history. For example, if you attended a training course on one account, but took your VCP exams on a different account, you may not receive proper credit for meeting certification requirements.

Luckily, this situation is easily fixed. You simply need to email our support team and request a merge. Include the following information in your email to speed the processing:

  • any possible email addresses you may have used
  • which email/account you would like to keep as your Master account

Note: If you currently work for a VMware Partner company, we highly recommend that you use the account associated with your Partner email as your Master so you don’t lose any Partner privileges (like discounted training).